Reviews
Absolutely the Worst Dealership Experience I’ve Ever
Absolutely the Worst Dealership Experience I’ve Ever Had I have never dealt with a dealership as unprofessional and disorganized as this one. I had been texting all week with a rep named Summer about a 2024 Jeep Willys. She quoted me a price of $49,298, and I was upfront that I was just exploring options since my lease on a 2021 Jeep Gladiator was ending. Summer scheduled us to meet with a salesperson named Ken after lunch on Saturday, June 28, 2025, and told us to go to the Dodge dealership. My husband and I drove 45 minutes to get there — only to walk into an empty showroom where no one seemed to know anything. As we were about to leave, a salesman ran in and asked what we needed. After telling him we were there to meet Ken, he called Ken — who then told us to drive over to the Ford dealership instead. First red flag: Why are we chasing down a salesperson to buy a Jeep? We arrive at the Ford dealership, and Ken has absolutely no idea what Jeep we’re talking about. I had to show him screenshots of my texts with Summer and the listing from their own website. Then Ken leaves to go back to the Dodge dealership to bring the Jeep over (you read that right). When we finally go to test drive it — there’s no gas in the vehicle. We could barely drive it around the block. Back at the lot, Ken suggests we test drive another nearly identical Jeep. Guess what? That one also had no gas — not even enough to start it — and on both Jeeps, the automatic door steps didn’t work. Ken tells us the owner of the dealership over-ordered 2024 Jeep Willys models, so they’re trying to move them with "rebates." I repeatedly asked what the actual price was, since Summer quoted me $49,298. Ken dodged the question every time. He insisted we go back over to the Dodge dealership — again — just to get pricing info. I had to log in to the Chrysler site myself just to give him my payoff amount because he couldn’t find it. Then it got worse: Ken brings over a form with four blank boxes and asked me to sign a paper agreeing to buy the Jeep — with no pricing filled in! I refused, of course, and said I wouldn’t sign anything without knowing (1) the price of each Jeep and (2) the value of my trade-in. After nearly an hour, he finally brings over a sheet saying my trade was valued at $33,500 and the Jeep was $75,000. Let me repeat that: the same Jeep I was told was $49,298 is now apparently $75,000 — which makes me think they just tacked my trade-in onto the original price. Total bait-and-switch. Absolutely unacceptable. Good luck selling these overpriced Jeeps. I’ll be taking my business elsewhere — and I suggest others do the same.
Absolutely the Worst Dealership Experience I’ve Ever
Absolutely the Worst Dealership Experience I’ve Ever Had I have never dealt with a dealership as unprofessional and disorganized as this one. I had been texting all week with a rep named Summer about a 2024 Jeep Willys. She quoted me a price of $49,298, and I was upfront that I was just exploring options since my lease on a 2021 Jeep Gladiator was ending. Summer scheduled us to meet with a salesperson named Ken after lunch on Saturday, June 28, 2025, and told us to go to the Dodge dealership. My husband and I drove 45 minutes to get there — only to walk into an empty showroom where no one seemed to know anything. As we were about to leave, a salesman ran in and asked what we needed. After telling him we were there to meet Ken, he called Ken — who then told us to drive over to the Ford dealership instead. First red flag: Why are we chasing down a salesperson to buy a Jeep? We arrive at the Ford dealership, and Ken has absolutely no idea what Jeep we’re talking about. I had to show him screenshots of my texts with Summer and the listing from their own website. Then Ken leaves to go back to the Dodge dealership to bring the Jeep over (you read that right). When we finally go to test drive it — there’s no gas in the vehicle. We could barely drive it around the block. Back at the lot, Ken suggests we test drive another nearly identical Jeep. Guess what? That one also had no gas — not even enough to start it — and on both Jeeps, the automatic door steps didn’t work. Ken tells us the owner of the dealership over-ordered 2024 Jeep Willys models, so they’re trying to move them with "rebates." I repeatedly asked what the actual price was, since Summer quoted me $49,298. Ken dodged the question every time. He insisted we go back over to the Dodge dealership — again — just to get pricing info. I had to log in to the Chrysler site myself just to give him my payoff amount because he couldn’t find it. Then it got worse: Ken brings over a form with four blank boxes and asked me to sign a paper agreeing to buy the Jeep — with no pricing filled in! I refused, of course, and said I wouldn’t sign anything without knowing (1) the price of each Jeep and (2) the value of my trade-in. After nearly an hour, he finally brings over a sheet saying my trade was valued at $33,500 and the Jeep was $75,000. Let me repeat that: the same Jeep I was told was $49,298 is now apparently $75,000 — which makes me think they just tacked my trade-in onto the original price. Total bait-and-switch. Absolutely unacceptable. Good luck selling these overpriced Jeeps. I’ll be taking my business elsewhere — and I suggest others do the same.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
On June 27, 2025 I went in Lake Keowee Chrysler Dodge
On June 27, 2025 I went in Lake Keowee Chrysler Dodge Jeep. Lyndon welcome me and took very good care of me. I walked away with a 2022 Jeep Grand Cherokee 4xe. Lyndon listened and found exactly what I wanted. They have taken care of me. I highly recommend to go to Lyndon for your needs.
On June 27, 2025 I went in Lake Keowee Chrysler Dodge
On June 27, 2025 I went in Lake Keowee Chrysler Dodge Jeep. Lyndon welcome me and took very good care of me. I walked away with a 2022 Jeep Grand Cherokee 4xe. Lyndon listened and found exactly what I wanted. They have taken care of me. I highly recommend to go to Lyndon for your needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
On June 27, 2025 I went into Lake Keowee Chrysler Dodge
On June 27, 2025 I went into Lake Keowee Chrysler Dodge Jeep. I was greeted by Lyndon. Lyndon listened to what I was wanting and he prevailed. He made sure everything was taken care of quickly and promptly. He has contacted me and asked if I am still happy with my purchase and if everything is going well. If I have any questions or concerns to contact him.
On June 27, 2025 I went into Lake Keowee Chrysler Dodge
On June 27, 2025 I went into Lake Keowee Chrysler Dodge Jeep. I was greeted by Lyndon. Lyndon listened to what I was wanting and he prevailed. He made sure everything was taken care of quickly and promptly. He has contacted me and asked if I am still happy with my purchase and if everything is going well. If I have any questions or concerns to contact him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Absolutely the Worst Dealership Experience I’ve Ever
Absolutely the Worst Dealership Experience I’ve Ever Had I have never dealt with a dealership as unprofessional and disorganized as this one. I had been texting all week with a rep named Summer about a 2024 Jeep Willys. She quoted me a price of $49,298, and I was upfront that I was just exploring options since my lease on a 2021 Jeep Gladiator was ending. Summer scheduled us to meet with a salesperson named Ken after lunch on Saturday, June 28, 2025, and told us to go to the Dodge dealership. My husband and I drove 45 minutes to get there — only to walk into an empty showroom where no one seemed to know anything. As we were about to leave, a salesman ran in and asked what we needed. After telling him we were there to meet Ken, he called Ken — who then told us to drive over to the Ford dealership instead. First red flag: Why are we chasing down a salesperson to buy a Jeep? We arrive at the Ford dealership, and Ken has absolutely no idea what Jeep we’re talking about. I had to show him screenshots of my texts with Summer and the listing from their own website. Then Ken leaves to go back to the Dodge dealership to bring the Jeep over (you read that right). When we finally go to test drive it — there’s no gas in the vehicle. We could barely drive it around the block. Back at the lot, Ken suggests we test drive another nearly identical Jeep. Guess what? That one also had no gas — not even enough to start it — and on both Jeeps, the automatic door steps didn’t work. Ken tells us the owner of the dealership over-ordered 2024 Jeep Willys models, so they’re trying to move them with "rebates." I repeatedly asked what the actual price was, since Summer quoted me $49,298. Ken dodged the question every time. He insisted we go back over to the Dodge dealership — again — just to get pricing info. I had to log in to the Chrysler site myself just to give him my payoff amount because he couldn’t find it. Then it got worse: Ken brings over a form with four blank boxes and asked me to sign a paper agreeing to buy the Jeep — with no pricing filled in! I refused, of course, and said I wouldn’t sign anything without knowing (1) the price of each Jeep and (2) the value of my trade-in. After nearly an hour, he finally brings over a sheet saying my trade was valued at $33,500 and the Jeep was $75,000. Let me repeat that: the same Jeep I was told was $49,298 is now apparently $75,000 — which makes me think they just tacked my trade-in onto the original price. Total bait-and-switch. Absolutely unacceptable. Good luck selling these overpriced Jeeps. I’ll be taking my business elsewhere — and I suggest others do the same.
Absolutely the Worst Dealership Experience I’ve Ever
Absolutely the Worst Dealership Experience I’ve Ever Had I have never dealt with a dealership as unprofessional and disorganized as this one. I had been texting all week with a rep named Summer about a 2024 Jeep Willys. She quoted me a price of $49,298, and I was upfront that I was just exploring options since my lease on a 2021 Jeep Gladiator was ending. Summer scheduled us to meet with a salesperson named Ken after lunch on Saturday, June 28, 2025, and told us to go to the Dodge dealership. My husband and I drove 45 minutes to get there — only to walk into an empty showroom where no one seemed to know anything. As we were about to leave, a salesman ran in and asked what we needed. After telling him we were there to meet Ken, he called Ken — who then told us to drive over to the Ford dealership instead. First red flag: Why are we chasing down a salesperson to buy a Jeep? We arrive at the Ford dealership, and Ken has absolutely no idea what Jeep we’re talking about. I had to show him screenshots of my texts with Summer and the listing from their own website. Then Ken leaves to go back to the Dodge dealership to bring the Jeep over (you read that right). When we finally go to test drive it — there’s no gas in the vehicle. We could barely drive it around the block. Back at the lot, Ken suggests we test drive another nearly identical Jeep. Guess what? That one also had no gas — not even enough to start it — and on both Jeeps, the automatic door steps didn’t work. Ken tells us the owner of the dealership over-ordered 2024 Jeep Willys models, so they’re trying to move them with "rebates." I repeatedly asked what the actual price was, since Summer quoted me $49,298. Ken dodged the question every time. He insisted we go back over to the Dodge dealership — again — just to get pricing info. I had to log in to the Chrysler site myself just to give him my payoff amount because he couldn’t find it. Then it got worse: Ken brings over a form with four blank boxes and asked me to sign a paper agreeing to buy the Jeep — with no pricing filled in! I refused, of course, and said I wouldn’t sign anything without knowing (1) the price of each Jeep and (2) the value of my trade-in. After nearly an hour, he finally brings over a sheet saying my trade was valued at $33,500 and the Jeep was $75,000. Let me repeat that: the same Jeep I was told was $49,298 is now apparently $75,000 — which makes me think they just tacked my trade-in onto the original price. Total bait-and-switch. Absolutely unacceptable. Good luck selling these overpriced Jeeps. I’ll be taking my business elsewhere — and I suggest others do the same.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Never do business here!
Never do business here! They are crooks. Charged taxes of 6084.00 but didn’t pay them. Won’t refund money!
Never do business here!
Never do business here! They are crooks. Charged taxes of 6084.00 but didn’t pay them. Won’t refund money!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
My wife and I drove over an hour away to get to Lake
My wife and I drove over an hour away to get to Lake Keowee Dodge to PURCHASE a Ram TRX they had on the lot. I can’t believe the ridiculous experience when we got there, we were left standing outside in the cold rain, waiting for someone to even acknowledge us. No one came out, so I had to move the car and walk in, only to find the place completely empty. I had to approach the receptionist just to get someone to help us. Finally, a salesman shows up, and when I tell him I’m interested in the TRX, he goes and grabs the key I drive back out to the truck and, of course, after looking at it we get in and out of the cold rain. Then when I ask for a test drive, which is common place ..I get a long sigh and some Lame excuse about not letting people test drive the TRX in the rain. Seriously? Being in the car business myself for over 10yrs..this was extremely irritating. “he said do you understand.” I promptly responded no I don’t. I guess we will be leaving. He didn’t even ask or try to understand I was a serious buyer. No effort to ask if we were ready to buy, no attempt to check with a manager—nothing. I came ready to PURCHASE and take delivery of this Truck but instead, I just wasted my time. What a joke! I will be buying my TRX just not from these guys.
My wife and I drove over an hour away to get to Lake
My wife and I drove over an hour away to get to Lake Keowee Dodge to PURCHASE a Ram TRX they had on the lot. I can’t believe the ridiculous experience when we got there, we were left standing outside in the cold rain, waiting for someone to even acknowledge us. No one came out, so I had to move the car and walk in, only to find the place completely empty. I had to approach the receptionist just to get someone to help us. Finally, a salesman shows up, and when I tell him I’m interested in the TRX, he goes and grabs the key I drive back out to the truck and, of course, after looking at it we get in and out of the cold rain. Then when I ask for a test drive, which is common place ..I get a long sigh and some Lame excuse about not letting people test drive the TRX in the rain. Seriously? Being in the car business myself for over 10yrs..this was extremely irritating. “he said do you understand.” I promptly responded no I don’t. I guess we will be leaving. He didn’t even ask or try to understand I was a serious buyer. No effort to ask if we were ready to buy, no attempt to check with a manager—nothing. I came ready to PURCHASE and take delivery of this Truck but instead, I just wasted my time. What a joke! I will be buying my TRX just not from these guys.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
My name is Scott, it's taken me almost 2 years to post
My name is Scott, it's taken me almost 2 years to post this review and since I made my mistake by shopping at the lake! The first year just calming down enough to remain professional and the second reaching out at least a dozen times to various employees requesting a meeting with the owner to tell my story. I am a business owner with a small fleet of 28 company vehicles and take these reviews very serious. I purchased 2 F350 super duty work trucks totaling $117k. In exactly 8 days one of the trucks begin to smoke heavily. I spent the next week to ten days playing phone tag 2 and 3 times a day with my sales guy. Finally just gave up and took it in to the service department and explained it all to Chris(very helpful) paid over $400 for the part they suggested to fix the issue. It lasted about a week and began to smoke HEAVILY again. I went straight to the dealership and engaged in a conversation with numerous employees to finally get to the gentleman over both the ford and dodge service departments. His initial question was why I waited almost a month to bring the issue to his attention and then proceeded to tell me that " I should have came down there and acted a little more xxxxxxx like the other upset customers" I still did not ask for anything free. I simply ask that he remove all the mark up on pricing and labor. Make the necessary repairs and split it 50/50 with me. Only to be told that "HE WAS DOING ME A FAVOR" for the $7000 quote to replace the turbo system on a vehicle that went through the 21 point inspection process to become a "Certified Inspected Vehicle" 3 1/2 weeks prior. After a few choice words and a somewhat heated exchange. I immediately had the truck towed to the Ed Murdock dealership in Lavonia and paid $5800 to have the turbo fixed. I could double the length of this post with the stories since then emailing , calling and attempting to find someone in that place that would listen too my story> I haven't asked for anything free or special deals or ANYTHING! Since then I have purchased 17 new and used vehicles from dealerships local, in Alabama, Charleston, Greenville and even established a corporate LOC with the Ford motor company and have aa office less than a few miles from that dealership and can not keep my business local.
My name is Scott, it's taken me almost 2 years to post
My name is Scott, it's taken me almost 2 years to post this review and since I made my mistake by shopping at the lake! The first year just calming down enough to remain professional and the second reaching out at least a dozen times to various employees requesting a meeting with the owner to tell my story. I am a business owner with a small fleet of 28 company vehicles and take these reviews very serious. I purchased 2 F350 super duty work trucks totaling $117k. In exactly 8 days one of the trucks begin to smoke heavily. I spent the next week to ten days playing phone tag 2 and 3 times a day with my sales guy. Finally just gave up and took it in to the service department and explained it all to Chris(very helpful) paid over $400 for the part they suggested to fix the issue. It lasted about a week and began to smoke HEAVILY again. I went straight to the dealership and engaged in a conversation with numerous employees to finally get to the gentleman over both the ford and dodge service departments. His initial question was why I waited almost a month to bring the issue to his attention and then proceeded to tell me that " I should have came down there and acted a little more xxxxxxx like the other upset customers" I still did not ask for anything free. I simply ask that he remove all the mark up on pricing and labor. Make the necessary repairs and split it 50/50 with me. Only to be told that "HE WAS DOING ME A FAVOR" for the $7000 quote to replace the turbo system on a vehicle that went through the 21 point inspection process to become a "Certified Inspected Vehicle" 3 1/2 weeks prior. After a few choice words and a somewhat heated exchange. I immediately had the truck towed to the Ed Murdock dealership in Lavonia and paid $5800 to have the turbo fixed. I could double the length of this post with the stories since then emailing , calling and attempting to find someone in that place that would listen too my story> I haven't asked for anything free or special deals or ANYTHING! Since then I have purchased 17 new and used vehicles from dealerships local, in Alabama, Charleston, Greenville and even established a corporate LOC with the Ford motor company and have aa office less than a few miles from that dealership and can not keep my business local.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I guess I should have looked at the reviews before
I guess I should have looked at the reviews before driving 1000 miles to buy a vehicle here. I live in TX and made a deal with Keowee Ram Jeep Dealership. I had my bank finances in place and in touch with the dealer. My bank had the Buyer's order to work off of from the Dealership. If anyone knows what a wire transfer is, it should take place in about an hour and the dealership should have their money. I took my 5-year-old and 9-year-old granddaughters and drove 1000 miles to SC to buy the Jeep. We drove until 1 a.m. the first night to make it to the dealership by noon the next day to do the transaction and call my bank to give the go ahead with the wire transfer, after I had looked at the Jeep and they looked at the trade. Once I received the paperwork the Buyer's order increased by $1000 even after some adds were removed. We got that somewhat worked out and then they told me I was not able to take the Jeep until wire transfer money could actually be verified in the account (1 hour transfer process). I got my bank on the phone 3 times because of this, and they were in disbelief by the dealership's actions. This is an everyday occurrence that bank institutes and dealerships do many times a day. The sales manager then came out and wanted me to do a "back-up" financial contract. Needless to say, we drove 1000 miles for a deal that was already pre-approved only to have the Buyer's contract changed and a 3 day wait time to take ownership of the Jeep. I guess money wire/bank drafting is done differently there than the rest of the world. The contract was voided, and we drove back to Texas, and I bought the Jeep here.
I guess I should have looked at the reviews before
I guess I should have looked at the reviews before driving 1000 miles to buy a vehicle here. I live in TX and made a deal with Keowee Ram Jeep Dealership. I had my bank finances in place and in touch with the dealer. My bank had the Buyer's order to work off of from the Dealership. If anyone knows what a wire transfer is, it should take place in about an hour and the dealership should have their money. I took my 5-year-old and 9-year-old granddaughters and drove 1000 miles to SC to buy the Jeep. We drove until 1 a.m. the first night to make it to the dealership by noon the next day to do the transaction and call my bank to give the go ahead with the wire transfer, after I had looked at the Jeep and they looked at the trade. Once I received the paperwork the Buyer's order increased by $1000 even after some adds were removed. We got that somewhat worked out and then they told me I was not able to take the Jeep until wire transfer money could actually be verified in the account (1 hour transfer process). I got my bank on the phone 3 times because of this, and they were in disbelief by the dealership's actions. This is an everyday occurrence that bank institutes and dealerships do many times a day. The sales manager then came out and wanted me to do a "back-up" financial contract. Needless to say, we drove 1000 miles for a deal that was already pre-approved only to have the Buyer's contract changed and a 3 day wait time to take ownership of the Jeep. I guess money wire/bank drafting is done differently there than the rest of the world. The contract was voided, and we drove back to Texas, and I bought the Jeep here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
My experience with Lake Keowee Dodge has always been one
My experience with Lake Keowee Dodge has always been one of excellence. I have purchased several vehicles from them. I just purchased a new Durango from David B. and he really went above and beyond. I know that they searched almost nationwide for the exact vehicle that I was wanting and drove to another state to pick up the one that I went with. I will always be a Lake Keowee customer and highly recommend David if you are in the market for a new/used vehicle. Thanks David and Paul for all the work that you put into making it happen. Deana Specht
My experience with Lake Keowee Dodge has always been one
My experience with Lake Keowee Dodge has always been one of excellence. I have purchased several vehicles from them. I just purchased a new Durango from David B. and he really went above and beyond. I know that they searched almost nationwide for the exact vehicle that I was wanting and drove to another state to pick up the one that I went with. I will always be a Lake Keowee customer and highly recommend David if you are in the market for a new/used vehicle. Thanks David and Paul for all the work that you put into making it happen. Deana Specht
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had the fantastic opportunity to work with John when it
I had the fantastic opportunity to work with John when it came to trading in my mini cooper and buying my Ram 1500. Respectful, knows his vehicles and an all around great guy. Wouldn't have wanted to work with anyone else. Thank you John!
I had the fantastic opportunity to work with John when it
I had the fantastic opportunity to work with John when it came to trading in my mini cooper and buying my Ram 1500. Respectful, knows his vehicles and an all around great guy. Wouldn't have wanted to work with anyone else. Thank you John!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car