Crain Chevrolet

I will never purchased a car from Crain they overcharge and a full of crap and they are rude people. Did General manager he’s never in he doesn’t return phone calls. He does not return emails and his staff is horrible.

By far the absolute best car buying experience I have ever had buying a car. The white glove delivery to my home was something I have never had before and was the icing on top for how great an experience we had. Brandon Cage handled everything for us with professionalism and answered all my questions immediately and made the paperwork process seamless. An absolute outstanding experience from start to delivery. We will always recommend Crain Chevy to anyone wanting to buy a new car.

I don't think I have ever been treated more disrespectfully by anyone this side of the Viet Cong. I am from out of state and wanted to buy a used car that was marked must go. The sales person, or whoever it was because they never identified themselves, sent text, sent emails, I never knew which was coming. I informed the person that I thought was the sales person that I was cutting out specific time to speak with him and no other car dealerships that had the same car. Why did I do this? Because this group contains 2 other dealerships from which I wanted to purchase cars. My Lord and Savior has been very kind to me and allowed me to be able to provide many things to many people and I praise him for that. I have in the past purchased many vehicles for those in need and I was and hope to continue to the conduit for these actions. But I am asking anyone and everyone who is thinking about buying from the Crain family to seriously pray for guidance. May God Bless You All Thanks Bruce

I was in and out in a matter of 30- 45 minutes for an oil change. Excellent customer service. I will be returning to this location to have the vehicle serviced again.

I have purchased and serviced many vehicles through this location and have always been welcomed with a smile, and fantastic customer service! they always follow up with me after a visit, and they always make sure i leave with a smile on my face. I strongly recommend Crain Chevrolet.

Wrote a review about Craine Chev. In Little Rk. Ask me to respond and I tried for three days, no response. They misdiagnosed my son’s vehicle when he broken down and being from out of town. They said after damage caused a part to fail, however they could not find one anywhere. After four days we were faced with either leaving the the vehicle their indefinitely or tow it back to St. Louis, which we did for $1,500. Do you believe a Chev. Delmar could not find a part in the entire United States for an out of town stranded motorist? Shame on this Dealership and GM. Then they told us water damage caused the damage, yet the St. Louis Deal did not find water damage, adjusted the part which was under warranty and sent him on his way. This was an honest a forthright Dealership. I hope none of your loved ones breaker down while traveling in Little Rock. If so, don’t you dare. Go to this joint.

Treated very well. The repairs were done in a timely manner. The service employee was very polite. Some of the employees were students and graduates of Mills university study high school

Excellent customer service experience could not be any better, Perfect knowledge of product they represent. Fixed my concern immediately with any issues.

Very pleased with service and vehicle. Our salesman was knowledgeable and pleasant to work with.

The two salesmen I worked with was amazing! Derek and Cam! First vehicle I got messed up the first week I had it, manger was nice enough to take it back and put me in another vehicle! Well now I’m in a Chevy Blazer used haven’t had it very long and took it to my place for an oil change and there is no oil in it, I will not use these people again, when you get in a used vehicle you would figure they would have took it into service done an oil change and looked it over, so thankful I still have warranty on it and taking to another Chevy dealership. Would not recommend buying from this store. Very dissatisfied with the service part but the sale side of things was good! Either they need to step up there work and take trade in vehicles to the back and look them over and service them in instead of just throwing them out in the lot or they don’t need to sell used vehicles at all! Very upset with this dealership!