Reviews
Write a reviewVIP no card needed.
I bought a new Jeep 4dr Unlimited. During the purchase process I was given the VIP treatment. I thought maybe because I have know Mike awhile, but after seeing several other customers getting the same treatment it came to me. I was getting the VIP treatment because ALL customers are VIP in Mike, Kevin and the other staff's eyes. This is the only dealer that has earned my loyalty.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
ESPN II, thanks for the great review. We do try to give everyone the "VIP Treatment" and we are glad that you noticed. Plus, it does not hurt when you know the owner ;) All kidding aside, if your treatment is ever less than VIP caliber, please let us know and we will fix it immediately. Thanks again!
Meet the owner
This was my second purchase of a new vehicle from Mike Toler Chrysler Dodge Jeep. The owner Mike Toler makes it a point to see all his customers. All the years that I have been buying a vehicle I have never meet the owner of the dealership. From the salesman to the rest of the staff at this dealership, you will find no better experience in buying or have your vehicle serviced. Mike Toler Chrysler Dodge Jeep is neither the largest nor the smallest Chrysler Dodge Jeep you will come across. But if you want to feel like you can kick the tires, and talk to a salesman without feeling like you need to keep your hand on your wallet. I recommend you drop by and visit Mike Toler Chrysler Dodge Jeep and meet the owner
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the great review, Loadmaster. We appreciate it! In our opinion, one of the many reasons that "Mike Can Make It Happen" is because he is here all the time. We have often said that Mike Toler is the hardest working man in the car business and we are pleased that you agree. If there is anything that you need in the future, please do not hesitate to contact the dealership and ask for the owner. No doubt he will be here. Thanks again for the review as well as the repeat business. Our ENTIRE staff appreciates both!
great dealership
I recentley purchased a new truck and could not be more satisfied with the experience I had. Kevin was very ftiendly and relaxed, definatley no pressure like most dealers you come across. His continued service after the sale was, and is,what really sets him out from other dealers. I highly recommend Kevin for your next auto purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dear ramowner - thanks for the great review! We are glad to hear that you had a good experience at our dealership and "could not be more satisfied". You touched on a great point - it is ALL about service after the sale. That is one of the things that we certainly take price in her at Mike Toler Chrysler Dodge Jeep RAM. Should you need anything in the future, don't hesitate. Just ask. Thanks again! And enjoy the new truck!
Kevin and Mike Toler are great!
I recently purchased a car with Kevin and he went above and beyond....great customer service. I have been a client of Johnson Lexus in Raleigh and always thought they did an outstanding job, but Kevin and the folks at Mike Toler have surpassed them!! Thanks guys....a lifelong client!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the great review, LisaT! It is very much appreciated. We are happy to hear that you had a great experience with Kevin and our ENTIRE staff. Since you are now a "lifelong client", we are looking forward to selling you vehicles for years to come. Thanks again!
AWESOME experience!
I have always hated the car buying experience...until now! Kevin McCarthy made the purchase of our Jeep easy, affordable and FUN. We will probably never buy anything but Jeeps in the future and we won't buy from anyone but Kevin!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wow! What a great review! To say that you "will probably never buy anything but Jeeps in the future" is a strong statement. But do not worry, we also offer a full line of Chrysler, Dodge and RAM products as well ;) That being said, Kevin and the rest of our staff should be able to accommodate your purchase AND service needs for years to come. Thanks again for the great review and enjoy the new Jeep!
New Car Purchase
My hometown dealer, Mike Toler, had been servicing my Jeep Gran Cherokee for several years. It came time to replace my vehicle and I opted for a Patriot Latitude. The fairness with which I was treated was outstanding. The appraiser actually agreed with the "Excellent" category of the Blue Book value and allowed the highest amount on my trade-in vehicle. I received a significant discount on my purchased vehicle and the numbers hit my own estimate of what it would cost to buy. My overall experience was outstanding, I recommend Mike Toler Jeep - Dodge to anyone in the Morehead City, NC area without reservation.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Many thanks for the great review Judge Doug. All of us at your "Hometown Dealer" appreciate your continued support as well as your kind words. It just goes to show that an educated consumer who has done their homework is our best customer. Your story is also proof that getting a fair deal at our dealership does not require serious litigation or long deliberation. Thanks again for letting "Mike Make It Happen."
Towvehicle
Great dealership - Kevin is the most friendly Car salesman I have met. I especially liked the video he sent about the car we were interested in.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
TOWED - your kind words are very much appreciated. While we are disappointed that the vehicle that we had in stock did not suit your needs and that we were unable to earn your business, we do respect your decision and wish you many safe miles with your new vehicle. In the long run, your satisfaction and peace of mind is far more important that one sale. Please keep us in mind when you are in the market again and we will be sure to do what we can to be of assistance. Happy Motor(home)ing!
2012 Jeep
My experience was nothing but wonderful at Mike Toler Jeep. The people were wonderful to work with. They went out of their way to find me a Jeep that I would love. I am impressed with their customer service and would highly recommend them to friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New Jeep Owner - Welcome to the Mike Toler Jeep Family! We are glad to have you aboard. We have been told by our staff that you were wonderful to work with as well. It is nice to know that you had a great customer experience and that the efforts of our crew did not go unnoticed. If there is anything further that we can do to assist you in the future, just ask! Thank you so much for your business!
Mike Toler CDG
We have been in the area a fairly short amount of time and have already purchased 2 vehicles from Mike Toler CDG. Our salesman Kevin "The Jeep Guy" McCarthy has gone above and beyond his competition to make you comfortable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for both the great review AND the repeat business. We are happy to report that many of our customers feel the way that you do - it does not take long for Kevin and our ENTIRE staff to make folks new to the area feel comfortable. Thank you for recognizing that fact. Enjoy your new vehicles!
Kevin McCarthy is great!
We just bought our fifth vehicle from this dealership. If you need to buy a car, new or used, we would highly recommend you go see Kevin. If he doesn't have what you're looking for he'll find it for you. He's honest and dependable and does what he says he's going to do. That's rare theses days but meant a lot to us.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Super review! Thanks, Debbie. We'll pass your compliment along to Kevin, but we just might tone it down a little so that he doesn't get a fat head ;) We'll simply tell him that you are enjoying the new vehicle and appreciate the service you received here. Thanks again!