Reviews
Write a reviewGreat On Line Experience
Although I didn't buy from Mike Toler, this was my first all internet buying experience. Kevin McCarthy did things nobondy else did. He was highly responsive and quick. He got me answers. He took a video out to the vehicle and gave me a tour of two Durangos they had, focusing on the features I was looking for. He didn't call me to hassle me. He was content to give the info, negotiate in emails and accepted my decision to go with a super low miles almost new car on another dealer's lot. Many other on line dealers pretend to be internet savy but use the internet to basically invite you to negotiate in person or over the phone. I'm using the internet because I don't like that process. This dealership understands that.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for the great review, Durango Seeker. Of course we are disappointed that we were unable to earn your business, but we are pleased to know that you had a good experience with our Internet Department nonetheless. Our understanding is that you were shopping us from several hours away and were able to find a similar deal right in your own backyard. While we certainly can't fault you for purchasing closer to home, we would still like to be consider the next time you are in the market for a vehicle. We can't sell them all, but we sure do try. Thanks again for taking the time to leave us a positive review. It is much appreciated!
Great Service, Exceptional Sales Staff
I was able to to deal on my lunch break. Very efficient, no hassle, great sales staff. Highly recomended, thanks Kevin for all your help. Will buy from again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the great review, TG007. It is very much appreciated. Further proof that one's lunch hour is MORE than enough time to purchase a vehicle at Mike Toler Chrysler Dodge Jeep!
Outstanding dealer!
My husband and I have purchased 3 vehicles through Mike Toler Chrysler Dodge Jeep. Although we are now stationed over an hour away, we will drive (with 5 kids!!) to them because they are that good. They take first rate care of their customer, before during and after the sale. They don't just forget you once your purchase has been made. I recommend them to all of my Marines, friends and neighbors. Mr. Kevin McCarthy is our man, and we will always seek him out for our vehicle needs. This dealership is the best you'll find in coastal Carolina!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the great review, Marine Mom. It is very much appreciated! And so is your repeat business. We are glad to hear that you had a great experience with Kevin. We think he does a great job for us - along with our ENTIRE staff - and we are glad to hear that you agree. Kevin wanted us to let you know that if you, your husband or your 5 kids ever need anything he is just a phone call away. And also - thank you for your service to our country!
Amazing service
This dealership is by far a hidden jewel! Located just outside of Jacksonville, NC in the town of Morehead city is the friendliest and most accomadating staff! Always eager to serve and please is Mike Toler Chrysler Dodge and Jeep. This dealership immediately treats you like family the moment you step on their property. The dealers will go out of their way to ensure you recieve the best service possible! I will continue to buy my cars from Mike Toler!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Matt, thanks for the great review! All of us at the dealership appreciate it. We are pleased to hear that you have had a great experience at our facility and are honored that you would make the trip from Jacksonville to see us. We can't thank you enough not only your continued patronage, but - more importantly - your service to our country. Thanks again! Have Fun Out There.
Robin Tolbert
Mike Toler is an amazing dealership. They made buying a car an easy experience. I would recomend to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks, Robin. Short and sweet. Much appreciated!
Great dealership to work with!
I recently bought a used Jeep Commander with Mike Toler Chrysler Dodge Jeep. Kevin McCarthy, the internet sales manager, and the rest of the team were outstanding to work with. I asked Kevin the best place to write a review, because it was simply the best car buying experience I have ever had. They were so easy to work with. I found the vehicle on Cars.com and clicked to show interest on a Sunday afternoon. Kevin called me that afternoon, even though the dealership was closed (I think). Within a short period of time the following day, we had painlessly agreed on a price. Because I live several hours away, it took me a few days to get to the dealership for the test drive and purchase, but everything was great. I could not have been happier, and I thanked Kevin for that because buying a car is usually a very painful experience. I would recommend them to anyone, no matter how far away.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wow! Thanks for the great review, aca2323. It is very much appreciated! We are glad to hear that you had a great experience not just with Kevin, but our ENTIRE staff. We like to think of ourselves as not just the local Jeep dealer for those that live in town, but also your one stop shop for all things automobile related even if you live a few hours away. We think that we are worth the trip and glad to hear that you think so too! Thanks again!
a great car buying experience!
I found Mike Toyler Dodge after visiting several other dealers in the surrounding area, and I until I found them I had yet to be approached by a salesman that wanted to do any and every thing he could to help me find what I was looking for. The competition can really learn some things from these guys. Thanks again Kevin!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We thank you for the great review, Spyda. We are glad to hear that you had a good experience with Kevin. There really is truth in our tagline, "Mike Can Make It Happen", isn't there? If we can anything further to be of service, please ask and we will make that happen as well.
Wonderul
From the time I enter the dealership I am warmly welcomed and made to feel at home. When I have bought my cars every question I had was answered. I know when work is done on my Compass I will be safe driving. This is very important to me. To me it is important that not only are the salesmen kind and knowledgeable but the service on the car is just as important. I would recomend this dealership to everyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Beverly, thank you for the great review! We are glad to know that you feel welcome when you come by the dealership for any reason whatsoever. We are also happy to hear that you have had a good experience with BOTH Kevin's as well as our entire Service Department. We think that they do a great job for us and it is nice to know that you agree. And by the way, we were told to mention to you that we will still be offering both our free clock-setting and curbside services for as long as you own your Compass. Thanks again, Beverly!
Kevin makes it happen! Mike Toler Dodge!!!
Thanks Kevin! We couldn't be happier with the new Dodge Ram Outdoorsman. We are enjoying the sweet ride and appreciate the outstanding service we always get from you all..........sales, service dept and and the staff handling our purchase. Great job! That is why we are repeat customers!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dodge City Trucks, thanks for the great review as well as the repeat business - we appreciate both. That new Outdoorsman is a SWEET truck and yeah, it has a HEMI! If there is anything further that we can do to keep your family completely satisfied, please ask and we will make sure that both Mike AND Kevin Make it Happen. Thanks again!
A happy repeat customer......
We have recently purchased our 4th vehicle from Mike Toler. I will always go back to them because of the great customer service. They make buying a car a pleasant experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sudsy! Great nickname for someone working at an upscale beer store ;) Thanks for the great review and great choice of vehicles! We hope that you enjoy your new Wrangler for many years to come. Truthfully, we can't take ALL of the credit for your pleasant experience - it is YOUR pleasant demeanor that made us want to do everything we could to help you with the ownership of your new vehicle. Thanks again for your repeat business. It is very much appreciated!
