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Parker Cadillac

(295 reviews)
Visit Parker Cadillac
Sales hours: 8:00am to 5:30pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:00am–5:30pm 7:30am–5:30pm
Tuesday 8:00am–5:30pm 7:30am–5:30pm
Wednesday 8:00am–5:30pm 7:30am–5:30pm
Thursday 8:00am–5:30pm 7:30am–5:30pm
Friday 8:00am–5:30pm 7:30am–5:30pm
Saturday 9:00am–3:30pm Closed
Sunday Closed Closed
New (888) 928-1148 (888) 928-1148
Used (844) 506-0999 (844) 506-0999
Service (844) 993-0001 (844) 993-0001

Inventory

See all 197 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2012.
Parker Cadillac has been serving Arkansas since 1967 providing the finest vehicle ownership experience available for our customers. For any information on sales and/or service please feel free to contact a Parker Cadillac representative. We are here to help!
Providing the very finest sales and service experience since 1967!

Service center

Phone number (844) 993-0001

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
Closed
Sunday
Closed

Reviews

(295 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Parker Cadillac from DealerRater.

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Very prompt and attentive online service... but I ended up finding and purchasing a 2035 Blazer EV, instead of an Equinox, elsewhere.

Very prompt and attentive online service... but I ended up finding and purchasing a 2035 Blazer EV, instead of an Equinox, elsewhere.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Bought a 2020 GMC Yukon Denali was perfect at dealership 3 months later started failing apart fender bondoed and cracking 18 fender bolts missing . Clear coat delaminating on the hood , front and back bumper cracked and paint damage from clear coat and list goes on to a total of $5,000.00 in damage. Was told to bring estimate and vehicle to them to check it out they never looked at estimate or vehicle and just said sold as is and drove all the way there from Beebe. I would never purchase a vehicle’s again at this place and I will be suing for fraud. Buyer beware take an auto body person with you to this place before you buy a vehicle . This vehicle only had 52475 mile when bought and on 56500 now . Basically just laughed at but will put you a bottle of wine in your vehicle if you buy one. Never again.

Bought a 2020 GMC Yukon Denali was perfect at dealership 3 months later started failing apart fender bondoed and cracking 18 fender bolts missing . Clear coat delaminating on the hood , front and back bumper cracked and paint damage from clear coat and list goes on to a total of $5,000.00 in damage. Was told to bring estimate and vehicle to them to check it out they never looked at estimate or vehicle and just said sold as is and drove all the way there from Beebe. I would never purchase a vehicle’s again at this place and I will be suing for fraud. Buyer beware take an auto body person with you to this place before you buy a vehicle . This vehicle only had 52475 mile when bought and on 56500 now . Basically just laughed at but will put you a bottle of wine in your vehicle if you buy one. Never again.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Bought a 2020 GMC Yukon Denali was perfect at dealership 3 months later started failing apart fender bondoed. 18 fender bolts missing . Clear coat delaminating on the hood and list goes on to a total of $5,000.00 in damage. Was told to bring estimate and vehicle to them to check it out they never looked at estimate or vehicle and just said sold as is and drove all the way there from Beebe. I would never purchase a vehicle's again at this place aand I will be suing for fraud. Buyer beware take an auto body person with you to this place before you buy a vehicle .This. Shocked also only had 52475 miles on it when purchased . Was just laughed at.

Bought a 2020 GMC Yukon Denali was perfect at dealership 3 months later started failing apart fender bondoed. 18 fender bolts missing . Clear coat delaminating on the hood and list goes on to a total of $5,000.00 in damage. Was told to bring estimate and vehicle to them to check it out they never looked at estimate or vehicle and just said sold as is and drove all the way there from Beebe. I would never purchase a vehicle's again at this place aand I will be suing for fraud. Buyer beware take an auto body person with you to this place before you buy a vehicle .This. Shocked also only had 52475 miles on it when purchased . Was just laughed at.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I can't say enough or give enough praise. Springfield Missouri was hit with a catastrophic hail storm and I was on the search for a car. I found one, I love the car it was exactly what I wanted, but a little outside my zone for being able to pick it up. They went above and beyond to get the car to me. They drove it to Springfield. We don't even have rental cars available in the area. It was fast and easy between my bank and the dealer. Car was in perfect condition and the sales team worked like a dream team. Thanks to everyone involved!

I can't say enough or give enough praise. Springfield Missouri was hit with a catastrophic hail storm and I was on the search for a car. I found one, I love the car it was exactly what I wanted, but a little outside my zone for being able to pick it up. They went above and beyond to get the car to me. They drove it to Springfield. We don't even have rental cars available in the area. It was fast and easy between my bank and the dealer. Car was in perfect condition and the sales team worked like a dream team. Thanks to everyone involved!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I didn't get the car I wanted and my sales person was very inexperienced and instead of trying to find me my answers they just said no to questions that weren't. I felt like they really didn't want my business

I didn't get the car I wanted and my sales person was very inexperienced and instead of trying to find me my answers they just said no to questions that weren't. I felt like they really didn't want my business

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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We were on our first foad trip with our new to us Cadillac XT4, and noticed a significant transmission leak. Googled Cadillac dealers and Parker Cadillac popped up. They got the car right in and diagnosed that it had an axle seal leaking. But the warranty had expired one day earlier. Not only did they have the part, but got installed and covered under warranty within a couple hours and we were back on the road! As a retired collision tech, I have worked for multi dealerships throughout my career. And with us being from out of town with transmission issues, I could only imagine the worst case scenario. But Lily and the team at Parkers did an amazing job and went far above and beyond what we could have ever expected. I only wish they were located in my home state of Michigan, so we could continue to do business with them. Thanks to Lily and the team at Parkers, our vacation was saved!

We were on our first foad trip with our new to us Cadillac XT4, and noticed a significant transmission leak. Googled Cadillac dealers and Parker Cadillac popped up. They got the car right in and diagnosed that it had an axle seal leaking. But the warranty had expired one day earlier. Not only did they have the part, but got installed and covered under warranty within a couple hours and we were back on the road! As a retired collision tech, I have worked for multi dealerships throughout my career. And with us being from out of town with transmission issues, I could only imagine the worst case scenario. But Lily and the team at Parkers did an amazing job and went far above and beyond what we could have ever expected. I only wish they were located in my home state of Michigan, so we could continue to do business with them. Thanks to Lily and the team at Parkers, our vacation was saved!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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This so call dealership sold me a freakin lemon. I bought a BMW and I'm still paying stuff to fix it! Thanks Parker

This so call dealership sold me a freakin lemon. I bought a BMW and I'm still paying stuff to fix it! Thanks Parker

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Great people, professional in the selling process. Great atmosphere and very friendly to all that come in the building

Great people, professional in the selling process. Great atmosphere and very friendly to all that come in the building

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I purchased an XT6, 2025, on January 29, 2025 The service was EXCELLENT. JD Duke was my car dealer/ Sales Professional. He walked us through each crack of the car from front to back. The presentation of our New XT6 was phenomenal. Thank you JD Dukes and the Parker Staff. Oh! Thank for the wine, fresh chocolate chip cookie and water.

I purchased an XT6, 2025, on January 29, 2025 The service was EXCELLENT. JD Duke was my car dealer/ Sales Professional. He walked us through each crack of the car from front to back. The presentation of our New XT6 was phenomenal. Thank you JD Dukes and the Parker Staff. Oh! Thank for the wine, fresh chocolate chip cookie and water.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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I purchased a 2022 cadillac esv escalade less than 30 days ago Emily was my sales person we agreed to front and rear bumper clips to be replaced and dent in the front hood when my wife took the vehicle back emily denied the repairs she agreed too and also call me a lier and her sales manager Eddy agreed with her the general manager was supposed to contact me the following monday still no response the experience was terrible and i will never purchase from there dealership again

I purchased a 2022 cadillac esv escalade less than 30 days ago Emily was my sales person we agreed to front and rear bumper clips to be replaced and dent in the front hood when my wife took the vehicle back emily denied the repairs she agreed too and also call me a lier and her sales manager Eddy agreed with her the general manager was supposed to contact me the following monday still no response the experience was terrible and i will never purchase from there dealership again

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Parker Cadillac has fulfilled all items promised to the customer at time of delivery, as documented on the sales "We Owe" form signed by the customer. The customer inspected the vehicle after the dent repair and had no further concerns. There were no other concerns expressed at time of delivery, or after the dent repair was performed. It is unfortunate that Mr. White has not been truthful with this review. Parker Cadillac will always honor all agreed items without question.

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