Reviews
Truck was exactly what I was looking for.
Truck was exactly what I was looking for. Good deal and good price with a great experience
Truck was exactly what I was looking for.
Truck was exactly what I was looking for. Good deal and good price with a great experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Added a 2023 Raptor to my fleet.
Added a 2023 Raptor to my fleet. Very good experience working with Tim and the entire team at North Georgia Ford.
Added a 2023 Raptor to my fleet.
Added a 2023 Raptor to my fleet. Very good experience working with Tim and the entire team at North Georgia Ford.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We looked at a truck here.
We looked at a truck here. Billy said he could work on the price (Sticker 32k). My husband came back a week later ready to purchase. They upped the price by 7k. Nasty shiesters. And did this trick to a disabled veteran.
We looked at a truck here.
We looked at a truck here. Billy said he could work on the price (Sticker 32k). My husband came back a week later ready to purchase. They upped the price by 7k. Nasty shiesters. And did this trick to a disabled veteran.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
I recently purchased a 2019 Cadillac XT4 from North
I recently purchased a 2019 Cadillac XT4 from North Georgia Ford. Not only did a get a really fair deal, I had requested their Service Department to completely go over the vehicle and make sure everything was in great condition BEFORE I picked it up. Their Service Advisors were very polite and fully understood my concerns. Even though the vehicle had low mileage, I travel a lot in the mountains and must have a dependable vehicle. The services they provided was quite professional, and thorough. I would definitely purchase another car at this dealership and will plan to have all my service work performed there....
I recently purchased a 2019 Cadillac XT4 from North
I recently purchased a 2019 Cadillac XT4 from North Georgia Ford. Not only did a get a really fair deal, I had requested their Service Department to completely go over the vehicle and make sure everything was in great condition BEFORE I picked it up. Their Service Advisors were very polite and fully understood my concerns. Even though the vehicle had low mileage, I travel a lot in the mountains and must have a dependable vehicle. The services they provided was quite professional, and thorough. I would definitely purchase another car at this dealership and will plan to have all my service work performed there....
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have had service done here on 4 different vehicles over
I have had service done here on 4 different vehicles over the past 12 years and have never been disappointed! Highly recommend.
I have had service done here on 4 different vehicles over
I have had service done here on 4 different vehicles over the past 12 years and have never been disappointed! Highly recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Never called back or sent information about the vehicle,
Never called back or sent information about the vehicle, then after it's been on lot for 120 days they magicly increased price 4000
Never called back or sent information about the vehicle,
Never called back or sent information about the vehicle, then after it's been on lot for 120 days they magicly increased price 4000
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Horrible service
I made an appointment for "the works" and new front brakes a few weeks ago. The appointment was set for 8:00 AM on June 20th. I arrived at 7:45 and was a little surprised to find the door locked, but no big deal. I waited in my friend's car. I looked and the bay door was opening and because the doors were still locked, I went in the back way, through the garage, to the desk, and told the man who was standing there that I was there for my 8:00 appt. I was very surprised when the man standing there said that he was a customer and that he had opened the bay roll-up door, so we stood there and waited for an employee to arrive. The service dept was filthy. After waiting about 5 more minutes, the first employee showed up, still eating his breakfast, and began opening up the computer. Yes, he was late but said nothing to me at all. The 2nd guy got there and was opening the computer and I stood there for another 5 minutes before he said that someone would be right with me. I dropped off my keys and left with my friend. While we were having brunch, someone called and said that they didn't have my brake pads. He said that they could use a different brand than the one I needed, and that they would be just as good. I said that would be fine. He said that my car would be ready in about 2 hours. A couple hours later my friend dropped me off at the service dept, and I went in to check on my Ford. He said that the brake pads weren't there yet so it would be a while longer. I said ok and went into the waiting room and sat there until 2:45 when someone came in and said my car was ready. I told them they had really dropped the ball with me. First, they were late and there is no excuse for that. They had my appt on the books for weeks. Why couldn't they check on what I would need for the brake pads and had them there waiting for me when I arrived? Next, why was I still waiting for the brake pads to arrive? They said they had the other ones that were just as good. Then they charged an extra 3% for using a credit card instead of cash. While I understand having this charge for a little mom-and-pop store, it was ridiculous for such a big company to add an extra service fee. Then the last time I went there they said I would need new tires. This time they said my tires were good, so I highly doubt that they even looked at them, much less rotated them. I received no apology, no nothing. For some reason, the receipt shows I paid at 10:36, instead 0f 2:45, and that is simply a lie. I don't think we will be taking our Fords there again for any reason. Thanks for your time, mine was certainly wasted. The website was supposed to contact me after getting this review. They never did. Another lie. I don't think I'd have been treated this way, had I been a man.
Horrible service
I made an appointment for "the works" and new front brakes a few weeks ago. The appointment was set for 8:00 AM on June 20th. I arrived at 7:45 and was a little surprised to find the door locked, but no big deal. I waited in my friend's car. I looked and the bay door was opening and because the doors were still locked, I went in the back way, through the garage, to the desk, and told the man who was standing there that I was there for my 8:00 appt. I was very surprised when the man standing there said that he was a customer and that he had opened the bay roll-up door, so we stood there and waited for an employee to arrive. The service dept was filthy. After waiting about 5 more minutes, the first employee showed up, still eating his breakfast, and began opening up the computer. Yes, he was late but said nothing to me at all. The 2nd guy got there and was opening the computer and I stood there for another 5 minutes before he said that someone would be right with me. I dropped off my keys and left with my friend. While we were having brunch, someone called and said that they didn't have my brake pads. He said that they could use a different brand than the one I needed, and that they would be just as good. I said that would be fine. He said that my car would be ready in about 2 hours. A couple hours later my friend dropped me off at the service dept, and I went in to check on my Ford. He said that the brake pads weren't there yet so it would be a while longer. I said ok and went into the waiting room and sat there until 2:45 when someone came in and said my car was ready. I told them they had really dropped the ball with me. First, they were late and there is no excuse for that. They had my appt on the books for weeks. Why couldn't they check on what I would need for the brake pads and had them there waiting for me when I arrived? Next, why was I still waiting for the brake pads to arrive? They said they had the other ones that were just as good. Then they charged an extra 3% for using a credit card instead of cash. While I understand having this charge for a little mom-and-pop store, it was ridiculous for such a big company to add an extra service fee. Then the last time I went there they said I would need new tires. This time they said my tires were good, so I highly doubt that they even looked at them, much less rotated them. I received no apology, no nothing. For some reason, the receipt shows I paid at 10:36, instead 0f 2:45, and that is simply a lie. I don't think we will be taking our Fords there again for any reason. Thanks for your time, mine was certainly wasted. The website was supposed to contact me after getting this review. They never did. Another lie. I don't think I'd have been treated this way, had I been a man.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
This is the third vehicle I have purchased from North GA
This is the third vehicle I have purchased from North GA Ford, and they have purchased vehicles from my family when we lost my father. They gave us top dollar for everything they purchased, and have always been very fair with the pricing on my purchases. As far as i’m concerned, there is no other dealership in this area to purchase from. Thank you North GA Ford!
This is the third vehicle I have purchased from North GA
This is the third vehicle I have purchased from North GA Ford, and they have purchased vehicles from my family when we lost my father. They gave us top dollar for everything they purchased, and have always been very fair with the pricing on my purchases. As far as i’m concerned, there is no other dealership in this area to purchase from. Thank you North GA Ford!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great people, very fair prices!
This is the third vehicle I have purchased from North GA Ford, and they have purchased vehicles from my family when we lost my father. They gave us top dollar for everything they purchased, and have always been very fair with the pricing on my purchases. As far as i’m concerned, there is no other dealership in this area to purchase from. Thank you North GA Ford!
Great people, very fair prices!
This is the third vehicle I have purchased from North GA Ford, and they have purchased vehicles from my family when we lost my father. They gave us top dollar for everything they purchased, and have always been very fair with the pricing on my purchases. As far as i’m concerned, there is no other dealership in this area to purchase from. Thank you North GA Ford!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My Dream Truck
Just bought my dream truck Baja Raptor and Thank you North Ga Ford was a fabulous experience . Thank you so much for make no my dream come me true today
My Dream Truck
Just bought my dream truck Baja Raptor and Thank you North Ga Ford was a fabulous experience . Thank you so much for make no my dream come me true today
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase