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Walter Jackson Chevrolet

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (26 reviews)
Visit Walter Jackson Chevrolet
Sales hours: 8:00am to 6:30pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:30pm 7:30am–5:00pm
Tuesday 8:00am–6:30pm 7:30am–5:00pm
Wednesday 8:00am–6:30pm 7:30am–5:00pm
Thursday 8:00am–6:30pm 7:30am–5:00pm
Friday 8:00am–6:30pm 7:30am–5:00pm
Saturday 8:00am–5:00pm Closed
Sunday Closed Closed
New (888) 835-6192 (888) 835-6192
Used (855) 374-4648 (855) 374-4648
Service (877) 499-3653 (877) 499-3653

Inventory

See all 54 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2025.
Walter Jackson Chevrolet in Ringgold Georgia has been a family owned and operated dealership serving the community for over 40 years.
Helpful staff dependable parts and service we provide an unusually pleasant and laid back buying experience.
NO DOC FEES!! NO HIDDEN FEES!!
Visit our website at WWW.WALTERJACKSON.COM
The Home of Better Prices Better Selection and Better Service!

Service center

Phone number (877) 499-3653

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
Closed
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (26 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Walter Jackson Chevrolet from DealerRater.

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Easiest and most pleasurable car buying experience that

Easiest and most pleasurable car buying experience that we?ve ever had. Awesome staff. Very informative. Would definitely do business with them again. Will recommend them to friends and family.

Easiest and most pleasurable car buying experience that

Easiest and most pleasurable car buying experience that we?ve ever had. Awesome staff. Very informative. Would definitely do business with them again. Will recommend them to friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service ordered lifters and all parts to fix my truck.

Service ordered lifters and all parts to fix my truck. All parts arrived July 26, 2024. I was told it would be ready in 2-3 day (by July 31). It’s August 15 and it’s still not complete. No calls from them at all. Poor service work. I would not recommend them.

Service ordered lifters and all parts to fix my truck.

Service ordered lifters and all parts to fix my truck. All parts arrived July 26, 2024. I was told it would be ready in 2-3 day (by July 31). It’s August 15 and it’s still not complete. No calls from them at all. Poor service work. I would not recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Walter Jackson Chevrolet

Great Dealership with great service department. Marty ad his staff are the best service team around.

Walter Jackson Chevrolet

Great Dealership with great service department. Marty ad his staff are the best service team around.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Walter Jackson Chevrolet

Great team at Walter Jackson Chevrolet, they treated me like family from start to finish and still check on me from time to time. Bob, Tom, Eddie and Ryan will always get my business now.

Walter Jackson Chevrolet

Great team at Walter Jackson Chevrolet, they treated me like family from start to finish and still check on me from time to time. Bob, Tom, Eddie and Ryan will always get my business now.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience

Very up front and honest. Went above and beyond to meet my needs. Definitely recommending to my friends and family. Everything was exactly what they said and had the absolutely best price too. Rick was very knowledgeable about the products he was selling.

Great experience

Very up front and honest. Went above and beyond to meet my needs. Definitely recommending to my friends and family. Everything was exactly what they said and had the absolutely best price too. Rick was very knowledgeable about the products he was selling.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Do not use Service Department

Do not use service department. Took truck in for inspection. Let them have an open ticket and was not concerned about the cost. They said the front brakes needed to be changed. They changed them with rotors and elected to not rebuild or change the brake calipers. Picked the truck up and drove it about 20 miles. Front started shaking when breaks applied. Took to a local tire shop that showed me both brake calipers should have been rebuild. Heat from one locking up warped the rotor and had to redo the entire job. Just under 1K wasted. I called and they would not help any at all. Will not ever do business there again. I hope this helps someone in their future decision about this place.

Do not use Service Department

Do not use service department. Took truck in for inspection. Let them have an open ticket and was not concerned about the cost. They said the front brakes needed to be changed. They changed them with rotors and elected to not rebuild or change the brake calipers. Picked the truck up and drove it about 20 miles. Front started shaking when breaks applied. Took to a local tire shop that showed me both brake calipers should have been rebuild. Heat from one locking up warped the rotor and had to redo the entire job. Just under 1K wasted. I called and they would not help any at all. Will not ever do business there again. I hope this helps someone in their future decision about this place.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Marty, great service!!

I took my car in for repairs. Marty, the Service Manager, listened to my issues and he asked a couple questions for more information. He gave me an expected date to pick up my vehicle. He actually called a couple days early saying it's ready to pick up. Marty was very courteous and professional. I will definitely return for future repairs.

Marty, great service!!

I took my car in for repairs. Marty, the Service Manager, listened to my issues and he asked a couple questions for more information. He gave me an expected date to pick up my vehicle. He actually called a couple days early saying it's ready to pick up. Marty was very courteous and professional. I will definitely return for future repairs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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A dealer with employees who really care about customers

An unexpected breakdown on a 500+ mile road trip turned into the BEST customer service experience. Headed North for wedding, our tire unexpectedly burst just before the Ringgold exit and we coasted on a rim and a prayer into Walter Jackson Chevrolet. The service manager, Marty, explained that he didn’t have a tire in stock that would fit the bill, but he promptly hopped on the phone to North Georgia Tire to find me one. In the mean time, a kind, dog-loving sales person – Todd Ingle – took pity on my family, including my son and my dog, waiting outside in the 90 degree Georgia sun and invited them into the showroom to cool off while we sorted things out. A dog! In the showroom! The team at Walter Jackson went out of their way, driving me and my flat tire all the way to North Georgia Tire to find a suitable used tire, then back to the dealership. The service department installed the tire I bought at North Georgia, and sent us on our journey with best wishes and refusal to take payment, tips, or anything at all but a thank you. This team of folks truly made a difference in our lives, and we could not be more grateful. Our next car purchase will come from them (even though we live nowhere near there), and yours should too. What amazing, wonderful, caring folks. Thank you Danny, Marty, Todd, and everyone else who wished us well and made sure we left town safely!!!

A dealer with employees who really care about customers

An unexpected breakdown on a 500+ mile road trip turned into the BEST customer service experience. Headed North for wedding, our tire unexpectedly burst just before the Ringgold exit and we coasted on a rim and a prayer into Walter Jackson Chevrolet. The service manager, Marty, explained that he didn’t have a tire in stock that would fit the bill, but he promptly hopped on the phone to North Georgia Tire to find me one. In the mean time, a kind, dog-loving sales person – Todd Ingle – took pity on my family, including my son and my dog, waiting outside in the 90 degree Georgia sun and invited them into the showroom to cool off while we sorted things out. A dog! In the showroom! The team at Walter Jackson went out of their way, driving me and my flat tire all the way to North Georgia Tire to find a suitable used tire, then back to the dealership. The service department installed the tire I bought at North Georgia, and sent us on our journey with best wishes and refusal to take payment, tips, or anything at all but a thank you. This team of folks truly made a difference in our lives, and we could not be more grateful. Our next car purchase will come from them (even though we live nowhere near there), and yours should too. What amazing, wonderful, caring folks. Thank you Danny, Marty, Todd, and everyone else who wished us well and made sure we left town safely!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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LOYAL CUSTOMER

Excellent group of people that work at this dealership. Very professional and know what they are doing. Will keep going back and doing business with them.

LOYAL CUSTOMER

Excellent group of people that work at this dealership. Very professional and know what they are doing. Will keep going back and doing business with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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Dishonest Service Department

Dishonest Service Department!!! I took my truck in for a knock in the engine that is still under manufacturers powertrain warranty. Turns out it was a collapsed lifter. When I first came in, Marty(The Service Manager) said that it should be covered. After having a technician hook a computer to truck and whispering behind the scenes, I was told that the truck had a tuner on it at some point and the warranty was void! Problem 1: Unless they can prove that an aftermarket part caused the damage without a doubt, it is illegal to deny coverage under The Magnuson-Moss Warranty Act. Problem 2: This is such a common problem in these engines that GM issued a Service Bulletin informing dealerships that these vehicles with the suspect engines will be coming in with this problem! Problem 3: I wound up taking the truck to a dealership 1 1/2 hours away that repaired the truck under warranty and put in writing on the receipt that there was no reason for Walter Jackson to deny warranty. Bottom line....I was lied to by a dishonest service department because they didn't honor an obvious warranty job. STAY AWAY!!!!! I WILL BE FILING A COMPLAINT WITH THE FEDERAL TRADE COMMISSION ON THESE CROOKS!!!

Dishonest Service Department

Dishonest Service Department!!! I took my truck in for a knock in the engine that is still under manufacturers powertrain warranty. Turns out it was a collapsed lifter. When I first came in, Marty(The Service Manager) said that it should be covered. After having a technician hook a computer to truck and whispering behind the scenes, I was told that the truck had a tuner on it at some point and the warranty was void! Problem 1: Unless they can prove that an aftermarket part caused the damage without a doubt, it is illegal to deny coverage under The Magnuson-Moss Warranty Act. Problem 2: This is such a common problem in these engines that GM issued a Service Bulletin informing dealerships that these vehicles with the suspect engines will be coming in with this problem! Problem 3: I wound up taking the truck to a dealership 1 1/2 hours away that repaired the truck under warranty and put in writing on the receipt that there was no reason for Walter Jackson to deny warranty. Bottom line....I was lied to by a dishonest service department because they didn't honor an obvious warranty job. STAY AWAY!!!!! I WILL BE FILING A COMPLAINT WITH THE FEDERAL TRADE COMMISSION ON THESE CROOKS!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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