Dieffenbach GM Superstore

Rectangle 48
Sales 9:00 AM - 5:00 PM
Service 9:00 AM - 1:00 PM

Dieffenbach GM Superstore Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 8:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 5:30 PM

Tuesday

8:00 AM - 5:30 PM

Wednesday

8:00 AM - 5:30 PM

Thursday

8:00 AM - 5:30 PM

Friday

8:00 AM - 5:30 PM

Saturday

9:00 AM - 1:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since November 2018

Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our professional sales team is committed to a no-pressure, high integrity approach to your ownership experience. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.

...



Our service department offers the best in automotive service to our customers. Our state-of-the-art facility features the most current diagnostic and repair equipment available and our highly skilled factory-trained technicians will deliver efficient, quality vehicle care.

"Nobody beats a Dieffenbach Deal!"

Service

Multi-Point Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
90 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    January 15, 2019

    My in-laws bought a Buick Enclave and were very pleased from start to finish. I bought a GMC AT4 and I also was very pleased. Robbie Singletary was our... go to guy and he did a great job. He took the time to show my in-laws how to use the new technology that the Enclave offered. Trust me, they needed all the help they could get. Hahahahaha. I would recommend if you’re in the market to give this team a shot before pulling trigger somewhere else. 5 stars for me!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    December 15, 2018

    Deffenbach Cheverlot an outstanding dealership with excellent service. Diffenbach Cheverlot has set a standard for excellence that other dealerships will... have to work extremely hard to try and match. My 2010 Camaro had a prior problem with eratic acceleration and deceleration which left me stranded. I had my car towed to another dealership to try and correct the problem. They replaced a pedal assembly, but 75 miles later the same problem left me stranded. This time I had it towed to Diffenbach Chevrolet. I was pleasantly surprised, how quick I received a phone call from their technician who had quickly diagnosed the problem. He explained in detail the reason I was experiencing this problem was due to a failure with my Camaro's computer board that was bad and needed to be replaced. The technician had one in stock and could replace the same day. The tech also reassured me that this would fix the problem. I have had absolutely no problems with the car since the repair. I have driven it 2,700 miles since being repaired. I am so pleased with this dealership that I trusted them to install a performance upgrade with cold air intake and a new Borla exhaust system. Not only is my car repaired, but my new performance upgrade can be felt and heard. I'm so pleased with my experience with this dealership that my next vehicle purchase will be with Diffenbach Cheverlot. Everyone from the owner, to sales and service set a Gold Standard of Excellence. I encourage you to try Diffenbach Cheverlot in Rockingham NC.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • March 9, 2017

    Barber Fairy did great job will come back again,very pleased

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Clifton, Thank you for your kind response! We are so glad you had a great experience here and that Barbara took great care of you. Thank you for p...lacing your trust in us!

  • 5.0 out of 5
    November 29, 2018

    I have been going to dieffenbach for the past 3 years has given my car excellent service anyone that complains otherwise is just a disgruntled person.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    August 9, 2018

    My car left the same way it came, not running right. the same stabilitrek light was on. I was billed 430.00 for labor and told my truck was fixed and... running fine. Not the case at all. Then they wanted to charge me a tow fee to bring it back. Al this after telling me 2 months ago it was ready only to Get down the road for it to cut off again. which by the way happened again today. By the way did I mention I bought parts almost 500.00, had them shipped to the dealer , that turns out I may didn't even need to buy, because my truck is not running correctly. they would not have gotten the one star, but this website made me pick one in order to submit my review.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    While we can appreciate you wanting to share concerns on service here at Dieffenbach Cadillac, do know that all of our customers are dealt with honest...ly. Installing used parts always is a risk and, while no labor was charged in the nearly two months waiting for the part you provided us, the issues with the engine that you bring up are not related to the brake parts you provide for the work order. There are other aspects of the service done to your vehicle that should be handled directly with us and the opportunity to deal with you directly and honestly is all we ask. Aside form the actual service, we do hope you enjoyed the complimentary use of our service demo vehicle for two months as well. Reach out to me directly: Jeff Dieffenbach (910) 728-4615

  • 5.0 out of 5
    March 7, 2018

    Salesperson Person was helpful .Dealership is great hope they will find a chevy Avalanche for me .because I am be looking on. the internet thanks

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 23, 2017

    Recall service. Got me in and out quickly. Excellent experience.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you Jody for the awesome review! We are glad you had an excellent experience here! Warm regards, Your Friends at Dieffenbach

  • 5.0 out of 5
    September 8, 2017

    TARA PLATT AND HER ORGANIZATION HANDLED THE TRADE-IN OF MY 2012 BUICK ENCLAVE AND PURCHASE OF A 2017 BUICK ENCLAVE IN A VERY PROFESSIONAL MANNER. THIS... WAS THE 2ND PURCHASE OF A NEW GM PRODUCT HANDLED BY TARA.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for the great review Mr. Pegram. We are so glad you are very happy with your new Enclave! We truly appreciate your business. Sin...cerely, Your Friends at Dieffenbach

  • 5.0 out of 5
    August 13, 2017

    Great customer service from Andy Sshworth is why I buy all my vehicles from this place.

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    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the great review, Jeff! We are so glad to hear that Andy delivered great customer service! I will certainly pass it along to him. Sin...cerely, Your Friends at Dieffenbach

  • 5.0 out of 5
    August 6, 2017

    My saleswoman Barbara was awesome and will most definitely refer her to others

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    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the great review, Marcie! We're glad you had an awesome experience with Barbara and I will definitely pass word along to her as well! ... Sincerely, Your Friends at Dieffenbach

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