Reviews
Write a reviewPurchased a new vehicle, my sales person was GREAT!
Purchased a new vehicle, my sales person was GREAT! On the other hand the sales dept management was horrible, not only rude to myself but also the staff. The management really needs a lesson in manners and being respectful. Third dealership in a week, and disrespect was very obvious and customer service was horrible.
Purchased a new vehicle, my sales person was GREAT!
Purchased a new vehicle, my sales person was GREAT! On the other hand the sales dept management was horrible, not only rude to myself but also the staff. The management really needs a lesson in manners and being respectful. Third dealership in a week, and disrespect was very obvious and customer service was horrible.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
Excellent
Great People to work.with. with no hassle or push to purchase. Will be back for more cars later in future.
Excellent
Great People to work.with. with no hassle or push to purchase. Will be back for more cars later in future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Incredible experience buying experience
The buying experience was nothing but incredible. We bought a 2022 Jeep they took in on trade, all they way from South Texas. When I expressed interest online, Tara Platt reached out to me within minutes. We bought it sight unseen, in person. She assured me it was perfect and it was. From arranging the shipment, to finalizing the paperwork, sending it through Fed Ex back and forth, everything went flawless. My only regret is we didn't get to meet Tara and the other staff in person. If you have never bought on-line, don't worry one bit dealing with Tara and the dealership. Thanks again for the awesome jeep and price.
Incredible experience buying experience
The buying experience was nothing but incredible. We bought a 2022 Jeep they took in on trade, all they way from South Texas. When I expressed interest online, Tara Platt reached out to me within minutes. We bought it sight unseen, in person. She assured me it was perfect and it was. From arranging the shipment, to finalizing the paperwork, sending it through Fed Ex back and forth, everything went flawless. My only regret is we didn't get to meet Tara and the other staff in person. If you have never bought on-line, don't worry one bit dealing with Tara and the dealership. Thanks again for the awesome jeep and price.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Highly Recommend!
Rockingham Team is customer focused. Andy Ashworth and owner care about their customers and the community. Highly recommend their home town atmosphere and professional dealership.
Highly Recommend!
Rockingham Team is customer focused. Andy Ashworth and owner care about their customers and the community. Highly recommend their home town atmosphere and professional dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best service ever!
Best service ever! Andy made the process so smooth for us. Everything about this dealership is wonderful!
Best service ever!
Best service ever! Andy made the process so smooth for us. Everything about this dealership is wonderful!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My husband and I recently purchased a new Tahoe, and
My husband and I recently purchased a new Tahoe, and Stephen, Rusty, and staff were so kind, helpful, and easy to work with! If you are ever in the Rockingham area and looking for a new ride, check these guys out! Thank you again to Dieffenbach for all of your help and hospitality last week! We appreciate you all!
My husband and I recently purchased a new Tahoe, and
My husband and I recently purchased a new Tahoe, and Stephen, Rusty, and staff were so kind, helpful, and easy to work with! If you are ever in the Rockingham area and looking for a new ride, check these guys out! Thank you again to Dieffenbach for all of your help and hospitality last week! We appreciate you all!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
we where traveling from Southport to Niagara Falls,
we where traveling from Southport to Niagara Falls, stopped on our way in Rockingham. My husband hear this noise and said it’s probably our brakes. We pulled into Dieffenbach dealer ship, and ask f they could help. They repaired the brake pads and roter system. Big shout out to the Service Manager that day, and the mechanics which did a super job getting us back on the road. Thank you for your excellent service. Now we where abel to meet our kids at Niagara Falls and we celebrated our 50 th anniversary. We will always recommend Dieffenbach Dealer to others. Super job done well.
we where traveling from Southport to Niagara Falls,
we where traveling from Southport to Niagara Falls, stopped on our way in Rockingham. My husband hear this noise and said it’s probably our brakes. We pulled into Dieffenbach dealer ship, and ask f they could help. They repaired the brake pads and roter system. Big shout out to the Service Manager that day, and the mechanics which did a super job getting us back on the road. Thank you for your excellent service. Now we where abel to meet our kids at Niagara Falls and we celebrated our 50 th anniversary. We will always recommend Dieffenbach Dealer to others. Super job done well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We had excellent service by the Dieffenbach Dealer in Rockingham, NC. Thank you again for all your help and great workmanship.
Buying custom
Very good experience. I had dealt with sales person before.
Buying custom
Very good experience. I had dealt with sales person before.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dieffenbach Superstore
We have always dealt with Dieffenbach for all of our car needs. We are very loyal to them as they are to us.
Dieffenbach Superstore
We have always dealt with Dieffenbach for all of our car needs. We are very loyal to them as they are to us.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Retired
The teamwork is excellent and customer service is on point.
Retired
The teamwork is excellent and customer service is on point.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase