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Landers Chrysler Jeep Dodge RAM

(811 reviews)

Reviews

(811 reviews)

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Great Service - Landers Chrysler Dodge

I most liked the care and attention I received from Service Advisor Rachel Smith and Technician Ryan on November 10, 2018. They both took the time to walk me thru the maintenance plan (to include preventative) that better fit the needs of my vehicle. Before arriving at the Landers Dodge Southaven dealership, I'd lost faith in the Dodge brand as a result of the service I received from the local Memphis and Collierville dealership locations. In fact, I had thoughts of selling my dodge vehicles because of those experiences. However, Ms. Rachel and Ryan made the difference and are definitely the reasons I'm reconsidering.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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GREAT SERVICE

I WAS VERY SATISFIED WITH THE SERVICE RENDERED AND THE CONVIENENCE OF HAVING USE OF AN AUTOMOBILE WHILE MINE WAS BEING REPAIRED.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Friendly, Fast Service

Friendly, fast service. Advisor was kind as was the shuttle driver who took me to Walmart and picked me up. Timely repair.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great job

Very professional and oil change special is awesome! Repairs in the past were completed timely and correctly. I would definitely recommend to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Clean facilities

Rachel smith was very helpful n kind. She informed me on the problem and the progress of the repairs. Then she gave me the exact price of the repairs

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Friendly and great people. Love my new Jeep. It's what I've always wanted. It's a great company. Very nice employees.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

Great customer service from salesman and the purchase & process wasn’t a hassle at all!!! I would recommend anybody to landers dogde in the car buying business

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good service

Staff was pleasant, attentive and very professional. I would have liked the findings from my vehicle diagnostic to be explained, otherwise everything was great

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service and follow-up!

I had questions about my truck that couldn’t be answered on my initial visit. Mike got the answers and followed up promptly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Friendly service and complete work. Helpful personne clea facilities. You know the truth about the dealers. Just remember that I had all my service work done there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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