Reviews
Very prompt and fast getting your car back to you.
Very prompt and fast getting your car back to you. Great customer service. Highly recommend
Very prompt and fast getting your car back to you.
Very prompt and fast getting your car back to you. Great customer service. Highly recommend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I am writing to express my profound disappointment with
I am writing to express my profound disappointment with the unethical business practices I have encountered, misleading advertising, and the unacceptable lack of timely response to my inquiry. I clearly sent a request for information through your Chevy website at the discount price listed online in my request $28,845.00 The car is now being advertised online at $32,845.00 The discrepancy between your advertised price and the now listed online price constitutes misleading advertising and is an unethical business practice. Furthermore, the previous and subsequent events have only compounded my concerns. On Feb 6th I visited this location and test drove a blue trail blazer and expressed my interest. I was not happy with the price, so I continued to look around. I visited Jimmy Grey Chevrolet again on Saturday Feb 23rd to test drive the car at hand. I again told my salesperson I was interested, the price was right, and I drove it. After no follow up I submitted the request through Chevy and still have not heard from the dealership. This lack of timely response is unacceptable and further demonstrates a disregard for customer satisfaction and ethical conduct.
I am writing to express my profound disappointment with
I am writing to express my profound disappointment with the unethical business practices I have encountered, misleading advertising, and the unacceptable lack of timely response to my inquiry. I clearly sent a request for information through your Chevy website at the discount price listed online in my request $28,845.00 The car is now being advertised online at $32,845.00 The discrepancy between your advertised price and the now listed online price constitutes misleading advertising and is an unethical business practice. Furthermore, the previous and subsequent events have only compounded my concerns. On Feb 6th I visited this location and test drove a blue trail blazer and expressed my interest. I was not happy with the price, so I continued to look around. I visited Jimmy Grey Chevrolet again on Saturday Feb 23rd to test drive the car at hand. I again told my salesperson I was interested, the price was right, and I drove it. After no follow up I submitted the request through Chevy and still have not heard from the dealership. This lack of timely response is unacceptable and further demonstrates a disregard for customer satisfaction and ethical conduct.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I have been dealing with this company for quite some time
I have been dealing with this company for quite some time now. I had the opportunity to experience the purchase of my first new vehicle in 2018 (2018 SILVERADO LTZ). Even after buying a new Sierra in 2023, I was elated to know I could still take my vehicle to them for my services. The staff has been nothing but nice and totally honest. But I did have one incident there and I'm sure it was a mistake. After an oil change on my 2023, the tech did not tighten up my oil filter and a puddle of oil was spilled on my drive way. This really could have been catastrophic. However, once I notified the service department, specifically speaking to Nick, he fixed the issue and awarded me a free oil change. Other than that, I am currently needing a repair for my coolant system in which I will be dropping my truck of soon. The downside to that is, I was informed they don't have any loaner vehicles.
I have been dealing with this company for quite some time
I have been dealing with this company for quite some time now. I had the opportunity to experience the purchase of my first new vehicle in 2018 (2018 SILVERADO LTZ). Even after buying a new Sierra in 2023, I was elated to know I could still take my vehicle to them for my services. The staff has been nothing but nice and totally honest. But I did have one incident there and I'm sure it was a mistake. After an oil change on my 2023, the tech did not tighten up my oil filter and a puddle of oil was spilled on my drive way. This really could have been catastrophic. However, once I notified the service department, specifically speaking to Nick, he fixed the issue and awarded me a free oil change. Other than that, I am currently needing a repair for my coolant system in which I will be dropping my truck of soon. The downside to that is, I was informed they don't have any loaner vehicles.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Simple easy experience.
Simple easy experience. Brandon was great and accommodating. Buying experience was as quick as could possibly be. Will recommend him to anyone. So far I love my Trax and get many compliments on it.
Simple easy experience.
Simple easy experience. Brandon was great and accommodating. Buying experience was as quick as could possibly be. Will recommend him to anyone. So far I love my Trax and get many compliments on it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sonja, we're happy you found our staff to be so supportive during your experience here at Jimmy Gray Chevrolet, INC.. Please let us know if there is anything else we can do for you; we are more than happy to help!
Alberta is the best.
Alberta is the best. She was patient with us and never pushy. Answered all our questions.
Alberta is the best.
Alberta is the best. She was patient with us and never pushy. Answered all our questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly staff seem to work as a team which gave a
Friendly staff seem to work as a team which gave a feeling that our business was wanted
Friendly staff seem to work as a team which gave a
Friendly staff seem to work as a team which gave a feeling that our business was wanted
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
I were very pleased with their professionalism with my
I were very pleased with their professionalism with my vehicle thank you jimmy grey. Chevrolet.
I were very pleased with their professionalism with my
I were very pleased with their professionalism with my vehicle thank you jimmy grey. Chevrolet.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My experience with this dealership was awesome and I will
My experience with this dealership was awesome and I will be recommending them to all my friends and family.
My experience with this dealership was awesome and I will
My experience with this dealership was awesome and I will be recommending them to all my friends and family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The service is good I would like to recommend to all my
The service is good I would like to recommend to all my friends and people I know
The service is good I would like to recommend to all my
The service is good I would like to recommend to all my friends and people I know
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Review
Cory was very precise helping me through the total process while purchasing my new vehicle. Thanks David also for recommending Cory in his absence.
Review
Cory was very precise helping me through the total process while purchasing my new vehicle. Thanks David also for recommending Cory in his absence.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank yo so much Ms. Trinda for allowing our team the opportunity to earn your business and for taking the time to leave a positive review! We truly appreciate you! :)