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Worked with Tony Mitchell in sales which was facilitated by Stacy Fredricks in their internet sales group. This was my first new car purchase. Tony was... very helpful in walking me through the process and in making sure I had the right truck for me. Only negative was the process was just a bit slow but that was just a result of other customers late in the day when I was wrapping things up. Other than that, very good experience and got the exact truck I was wanting!
This being my first time buying a car, I was a bit unsure of how to approach everything. I was prepared to just go on the lot and look (even though I saw... and knew the car I was coming for). Before I could get to the door, I was greeted by Will Martin. He introduced himself and I told him what I was looking for. Without hesitation, he took me inside out the heat to get more info and ask the typical questions. From the very beginning of this process to the end, Will was real, honest, and upfront about the entire process. When it was time to sign the paperwork, he thoroughly explained each document I was required to sign and answered any and every question I had. Because of his service and professionalism, I never second guessed my decision to come from Charlotte to Rock Hill to make this purchase! I was in and out in about two hours (contrary to the experiences I've heard). And while I don't necessarily have to come back to Rock Hill for service, I may come by every now and then because of Will's friendliness, professionalism, and honesty! I'd definitely recommend them for your next purchase!
Worked with salesman Will Martin. Good salesman not pushy or over bearing. Got an agreeable deal on a 2015 certified vehicle. Overall great experience... with Burns Chevy.
We leased a 2018 Chevy Colorado and were very happy with the customer service before, during and after the purchase process. We've done business... with Burns Chevrolet-Cadillac in the past and will continue to do business with them in the future. Their customer service is top notch and their pricing is as competitive as it gets.
I cannot thank salesman Brandon Hinton enough for such an excellent vehicle purchasing experience! The entire process was thorough and professional from... start to finish!
They made purchasing my car very easy and pretty quick. My sales person Miguel was on top of everything I asked and found out if he was 100% sure. He has... still been helpful after my purchase with any questions.
I had an AMAZING experience buying a car from Burns Chevrolet in Rock Hill, SC. The staff is very friendly and helpful. My sales representative Gabby did... an amazing job and was a joy to work with!
Great customer service by Elizabeth. She was very helpful and helped me find as well as purchase my new car! Thanks a million, I'm enjoying my car.
Rikita and Dan at Burns Auto Credit in Spartanburg are awesome. Easy to deal with honest hard working people who helped me get in the car I wanted the... first time. Fast, painless qualifying even for less than awesome credit. Thanks for making my day GREAT!!!!
Had a awesome experience buying a new car at Burns Chevrolet Cadillac in Rock Hill. My salesman Miguel Ortiz was fantastic. He was patient with me and... didn't rush me. I highly recommend this dealership!