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Jacky Jones Ford Of Hayesville

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (206 reviews)
Visit Jacky Jones Ford Of Hayesville
Sales hours: 8:00am to 6:30pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:30pm 8:00am–5:00pm
Tuesday 8:00am–6:30pm 8:00am–5:00pm
Wednesday 8:00am–6:30pm 8:00am–5:00pm
Thursday 8:00am–6:30pm 8:00am–5:00pm
Friday 8:00am–6:30pm 8:00am–5:00pm
Saturday 8:00am–4:30pm Closed
Sunday Closed Closed
New (866) 348-7833 (866) 348-7833
Used (866) 380-6418 (866) 380-6418
Service (866) 396-9104 (866) 396-9104

Inventory

See all 197 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since August 2019.
At Jacky Jones Ford of Hayesville serving Murphy NC Franklin NC Clayton GA and Metro Atlanta we don't just sell new Ford models such as the F-150 Escape Edge Focus and Mustang... We don't just offer a fantastic selection of used cars... And we certainly don't just offer high-caliber Ford service.
We Make Buying Easier!!

Service center

Phone number (866) 396-9104

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (206 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Just purchased a 2021 Lincoln Nautilus from Jacky Jones

Just purchased a 2021 Lincoln Nautilus from Jacky Jones Hayesville. Bryan, Andy and Chris were so easy to work with. High Recommend

Just purchased a 2021 Lincoln Nautilus from Jacky Jones

Just purchased a 2021 Lincoln Nautilus from Jacky Jones Hayesville. Bryan, Andy and Chris were so easy to work with. High Recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Jacky Jones and crew were very professional, fast and no

Jacky Jones and crew were very professional, fast and no haggle dealers to work with. Casey Tatum went above and beyond our expectations. As easy as buying a car from an online source. Met all requests made. Highly recommend. Will buy again.

Jacky Jones and crew were very professional, fast and no

Jacky Jones and crew were very professional, fast and no haggle dealers to work with. Casey Tatum went above and beyond our expectations. As easy as buying a car from an online source. Met all requests made. Highly recommend. Will buy again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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My car was hardly running so I had it towed to JJ Ford

My car was hardly running so I had it towed to JJ Ford Hayesville NC. They called me and said the gas was bad. I told them that I had already drained the tank and put in new gas, they insisted. Then they called me and said it needs a new fuel pump and I told them that it was new, they insisted. They called to say it was fixed and ready. At this point I had $900 into it. I picked up the car and I got about 5 miles and the whole thing started again. By the time I got home it was hardly running, again. They kept trying stuff like a backyard mechanic and charging me through the nose for it and didn't fix anything. I finally figured it out. There is a part called an inertia switch. It cuts off the electric fuel pump in case of a collision or it can be shut off manually. This part controls current to the FUEL PUMP, yet they never even looked at it. It also means that they never checked current at the fuel pump. The switch tested OK but the plug in connection was heavily corroded. I just sprayed it with contact cleaner and voila fixed. BEWARE

My car was hardly running so I had it towed to JJ Ford

My car was hardly running so I had it towed to JJ Ford Hayesville NC. They called me and said the gas was bad. I told them that I had already drained the tank and put in new gas, they insisted. Then they called me and said it needs a new fuel pump and I told them that it was new, they insisted. They called to say it was fixed and ready. At this point I had $900 into it. I picked up the car and I got about 5 miles and the whole thing started again. By the time I got home it was hardly running, again. They kept trying stuff like a backyard mechanic and charging me through the nose for it and didn't fix anything. I finally figured it out. There is a part called an inertia switch. It cuts off the electric fuel pump in case of a collision or it can be shut off manually. This part controls current to the FUEL PUMP, yet they never even looked at it. It also means that they never checked current at the fuel pump. The switch tested OK but the plug in connection was heavily corroded. I just sprayed it with contact cleaner and voila fixed. BEWARE

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Best dealership!

Thank you John Mirandi! John always finds what we are looking for, him and office staff always gets us the best deals. 6 cars now (business and personal) and we wouldn't go anywhere else.

Best dealership!

Thank you John Mirandi! John always finds what we are looking for, him and office staff always gets us the best deals. 6 cars now (business and personal) and we wouldn't go anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Bad service

Have had issues with the service paid to have cars service and they didn’t check air pressure or fill washer fluid tank and no big deal right this has happened too many times before will not deal with them anymore ps I have purchased 11 cars in the last 14 years from theme

Bad service

Have had issues with the service paid to have cars service and they didn’t check air pressure or fill washer fluid tank and no big deal right this has happened too many times before will not deal with them anymore ps I have purchased 11 cars in the last 14 years from theme

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Customer Service

Bought a Shelby GT350 which was half built when Covid shut the plant down. It was a long wait but worth it. It took six months and Jacky Jones honored our original deal which was a great price and included my trade-in which was now six months older. They have serviced my wife's Fords since 2008 and we keep going back, so they must be doing something right.

Great Customer Service

Bought a Shelby GT350 which was half built when Covid shut the plant down. It was a long wait but worth it. It took six months and Jacky Jones honored our original deal which was a great price and included my trade-in which was now six months older. They have serviced my wife's Fords since 2008 and we keep going back, so they must be doing something right.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great decision!

I am so glad that I bought a vehicle form Jacky Jones. Today I had my vehicle serviced at Jacky Jones Ford of Hayesville. They made everything so easy from the purchase to the service. I am a 100% satisfied customer.

Great decision!

I am so glad that I bought a vehicle form Jacky Jones. Today I had my vehicle serviced at Jacky Jones Ford of Hayesville. They made everything so easy from the purchase to the service. I am a 100% satisfied customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Service

Had my Mustang GT 2018 15000 and the trans is already out .... they’ve had it 2 months n still hasn’t got it fixed ??

Service

Had my Mustang GT 2018 15000 and the trans is already out .... they’ve had it 2 months n still hasn’t got it fixed ??

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Bryon, our customers mean a great deal to us so we are disappointed to hear you have not received the quality service you deserve. If you are willing to give us another chance, please contact us at (828) 389-6325 and we will do our best to turn your experience around. Thank you, and take care.

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Buying a Vehicle

-Personable Sales folks - JC (Red) and Justin. -Speedy follow through with answers. -Fair negotiators. -Honest reporting on vehicle condition. -Totally reliable service department, especially from Tammy. -Have bought 4 cars from them.

Buying a Vehicle

-Personable Sales folks - JC (Red) and Justin. -Speedy follow through with answers. -Fair negotiators. -Honest reporting on vehicle condition. -Totally reliable service department, especially from Tammy. -Have bought 4 cars from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Best dealership ever

We started looking for a car and had to look no further. Everyone at Jacky Jones is extremely helpful and nice. They helped us find the car we wanted and made sure everything was perfect before we left. I highly recommend Jacky Jones for your next car purchase.

Best dealership ever

We started looking for a car and had to look no further. Everyone at Jacky Jones is extremely helpful and nice. They helped us find the car we wanted and made sure everything was perfect before we left. I highly recommend Jacky Jones for your next car purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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