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Had my Mustang GT 2018 15000 and the trans is already out .... they’ve had it 2 months n still hasn’t got it fixed ??
Bryon, our customers mean a great deal to us so we are disappointed to hear you have not received the quality service you deserve. If you are willing to give us another chance, please contact us at (828) 389-6325 and we will do our best to turn your experience around. Thank you, and take care.
Andy and Tony made purchasing a new car very easy - I drove from Atlanta to complete the transaction. It was simple and NO hassle. THANK YOU
Stopped by to purchase a new Ford f150 and the salesman had no knowledge of the product he was selling. Was very arguementive and told me you can not buy a XLT with a console shifter even though I had looked at 10 or 20 already. Needless to say I will purchase elsewhere.
Joe, thank you for taking the time to bring this to our attention. We would appreciate the opportunity to discuss the details of your visit so we can determine how we can assist you. Please give us a call at (828) 389-6325 and we will do our best to make this better. We hope to hear from you soon.
Looking for a replacement vehicle
Our salesman Josh was wonderful. Not sure what I wanted for my next vehicle but he was patient and professional. Allowed me to drive several models and different years so I could make an informed decision. Best car buying experience to date, and I have had many.
Thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!
I recently lost my husband, who was the car buyer of the family! I went to several dealerships in the area, and came back to Jones. My salesman know my budget, and made it possible. Everyone was kind, and made it easy. They know the how to treat people! I had used the service dept for my previous car and i'd give 5 stars also!
AWESOME!!!! Everyone was helpful, courteous and went above and beyond. I love my new Escape.
The Works Service
Great service! We were able to drop my car off and pick up as promised.
Service was thorough and my vehicle was taken into the shop at my appointment time. All service personnel were polite and willing to answer all questions. Very good experience.
North Carolina Safety Inspection
Very good, frendly and helpful. It was only a North Carolina Safety inspection, but I recieved first class treatment from all the staff.
Quick and easy! I made an appointment by phone, and my car was serviced while I waited.
Your comments keep us motivated and working hard for all our guests, Joy. It is great to hear our staff took such great care of you. We hope to see you here again!