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2016 state dealer award
View 4 awards
2016 state dealer award 2015 state dealer award
2016 consumer dealer award 2015 consumer dealer award

Reviews

(743 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Reed-Lallier Chevrolet from DealerRater.

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The staff is always very friendly and professional every...

The staff is always very friendly and professional every time I take my car to get serviced (which is very often ). They always go above and beyond to assist me and answer all my questions/concerns. Very consistent with customer service, I highly recommend!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

The Dealership are crooks, car brought to them for recall...

The Dealership are crooks, car brought to them for recall part. They said that was not the reason why car would not start. Found something else wrong . Fixing recall cost nothing and they did not offer a rental. Ford motors on their recalls will offer a rental anyway long story short cost $700. and recall never fixed.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave us your feedback. We'd like the opportunity to turn your experience around. Please reach out to us at (910) 426-2000 at your earliest convenience to discuss how we can turn this experience into a positive one. We hope to hear from you.

Carmen

Great sales person - no pressure sale! I got the car I went for and I love it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please don't hesitate to reach out!

Mac davis

Mac davis is wonderful. He answered all the questions we had and goes above and beyond to make sure our visit was comfortable my husband and I want to thank you so much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Outstanding Service

Without a doubt the best and most courteous service representatives, department and professional mechanics in the North Carolina area. I have nothing but praise for everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi there! We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

AWESOME BUYING EXPERIENCE

I have been shopping for a good used truck! Reed Lallier had a nice 2017 Silverado LTZ with low miles that caught my eye! I immediately reached out to salesman Alonzo Livingston and inquired about truck. Alonzo and the entire sales staff made my experience quick and painless! They gave me a good trade price and got my payments where they said they would be! I am now the proud owner of a (new to me) 2017 Silverado Z71 LTZ and I could not be happier!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Your satisfaction is important to us, so we want to sincerely thank you for choosing Reed-lallier Chevrolet and we hope to see you again soon! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

DO NOT BUY FROM THIS DEALER. CROOKS

I had a terrible buying experience with this company. I felt as is I was just a number than a customer. DONT BELIEVE THE incentives...they will add it other places. The finance managers are terrible and only think about the benefit of the company and not the customer.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. We'd like the opportunity to discuss this with you. Please reach out to our Customer Experience Manager, Terry Moore, at (910) 426-2161 or by cell (910) 885-6641 at your earliest convenience to discuss how we can turn your experience into a positive one. We look forward to your call.

Great Service

My husband and I received quality service from our sales rep Carlos and our financial rep Loria! They both worked diligently to get the car and rate we needed to complete our vehicle purchase. Very satisfied and would definitely refer these two reps!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi there, thank you so much for your positive comments about Reed-lallier Chevrolet! Please don't hesitate to reach out if there's anything additional we can do for you.

My husband and I received quality service from our sales...

My husband and I received quality service from our sales rep Carlos and our financial rep Loria! They both worked diligently to get the car and rate we needed to complete our vehicle purchase. Very satisfied and would definitely refer these two reps!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Happy Customer

I would like to just say thanks to Matt Davis! He was excellent and very helpful during my visit! I will definitely return for any service my vehicle needs and look for Matt!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to Matt here at Reed-lallier Chevrolet! We sincerely thank you for the positive review, and look forward to seeing you again soon!