Reviews
The service was so excellent, fast and everything that I
The service was so excellent, fast and everything that I expected it to be great
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Thank you but what happened to my oil change I was supposed to receive
I went in to get and oil change and tire rotation, my
I went in to get and oil change and tire rotation, my service advisor: LaSonya was Great & Professional….. Work was done in a timely manner and the Service Mgr. Introduced himself & offered additional assistance if needed….
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Services were not provided that I had came in for weeks
Services were not provided that I had came in for weeks before another appointment. I found out the recall want done when I was leaving. At the time I was told my car is ready for pick up as if the work had been done. If I’d been out of town with children and the hood came up then I wouldn’t have known why…only to find out later it wasn’t done.
- Customer service 3.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Hi Tiff, we appreciate you taking the time to respond. The staff at AutoNation Nissan Memphis take our reviews very seriously. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (901) 209-1318 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
96% of staff are very friendly and professional.
96% of staff are very friendly and professional. Service dept staff females are extremely helpful friendly and professional.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Annise, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Nissan Memphis! Please don't hesitate to reach out if there's anything additional we can do for you.
Great service on time work was done great customer
Great service on time work was done great customer service Great on performance on the job that needed to be done
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Victodayana, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
This was my first visit and I did not know that you
This was my first visit and I did not know that you needed an appointment. I spoke with the front dest clerk and she made me an appointment for that day. Thank you.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Very attentive and cares about satisfying the customer.
Very attentive and cares about satisfying the customer. I would definitely recommend this dealership to any
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Nissan Memphis and we hope to be of service again in the future.
The customer service has improved greatly.
The customer service has improved greatly. My daughter was in and out with the service oh her car.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hi Trina, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Great service.
Great service. The manager Josh and my salesperson Mark made everything easy and pleasant. Thumbs up
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Every one that meet and greed me was very professional .
Every one that meet and greed me was very professional . This was my first time getting my vehicle service at AutoNation . They got me out in a normal time . I'm looking to take my vehicle back .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you, and have a fantastic day!