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(53 reviews)

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Hey Savanah, Sorry I missed you today.

Hey Savanah, Sorry I missed you today. You were more helpful than any salesperson I’ve contacted looking for a new truck lately. Both of my F-350’s are running good and finding a new one like them is expensive and hard to find! I’ll give you a call if I have trouble with my trucks! Thanks again! AllenBurris

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Purchase

Had a positive experience. I have purchased 3 new vehicles at this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are happy we could make your experience a positive one! At Riverside Autoplex of Poteau, we value our customers and we look forward to seeing you on your next visit. Take care!

Do not buy a car from any Riverside Autoplex

Riverside Autoplex is a chain of dealerships that includes Riverside Autoplex of Pouteau and the one in Muskogee. The Pouteau office is the headquarters. I traded in a vehicle for a new one on January 9th 2020. Riverside Autoplex of Muskogee said they would payoff the debt on my trade in and have yet to do so. Today is April 14th 2020. I am hounded by the creditor because Riverside Autoplex has failed to hold up their end of the deal/contract. Thousands of dollars are owed on a vehicle they now possess, but they have only paid the creditor $800. When I try to contact Riverside Autoplex I’m told they are going through a “floor audit”... I feel like they basically stole a car from me and I’m left having to pay for something I no longer own.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jack, please give our General Sales Manager, Jeremy, at 918-647-2228 if you?d like to discuss this matter further. Thank you again for your feedback and we look forward to hearing from you. Take care.

Great

Just enjoy the service and friendly people at riverside. They make you feel at home. I enjoy the coffee and kid area for my two year old to play. I enjoy the television also. The clean bathrooms are nice as well. I love my ford truck. It’s a great one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience

We were dreading shopping for a vehicle, but we were pleasantly surprised with Riverside! We went in looking for a used SUV and ended up buying 2 new Fords!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

Auto dealership

Repairs done right, ordering accessories your lucky if you even get it.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

Great Customer Service oil change and tire rotation was completed in a great timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We really appreciate you taking the time to leave us feedback on your visit! Please let us know if there is ever anything else we can do for you! Safe travels!

Long block replacement

Mike in parts and my service manager Ashley were great. They kept me update with the delevery all the way to when it was ready. Could not ask for better communication and price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello John, we're happy you found our staff to be so supportive during your experience here at Riverside Autoplex of Poteau. Thank you so much for being one of our valued guests and we look forward to your next visit!

F-250 Powerstroke

Friendly staff Trusting when you need to come back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Steve, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

Riverside Ford Autoplex

My husband and I are Repeat Customers. We always get excellent customer service. The entire Crew is very friendly. They go above and beyond to make sure your Satisfied. Thank You so much, we love our Vehicles ❤

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It is great to hear that we were able to go above and beyond your expectations and really help you out! Please let us know if there is ever anything else we can do for you! Safe travels!