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Sales 8:30 AM - 7:00 PM
Service 7:30 AM - 6:00 PM
Mon 8:30 AM - 7:00 PM
Tue 8:30 AM - 7:00 PM
Wed 8:30 AM - 7:00 PM
Thu 8:30 AM - 7:00 PM
Fri 8:30 AM - 7:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 7:30 AM - 2:00 PM
Sun Closed
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Reviews

4.5
38 lifetime reviews.
  • Best Car Buying Experience in 50 years

    My mother does not have an email address so she asked me to extend her sincere gratitude of thanks to the Cross Creek Subaru staff for their kindn...

    Dealer Response

    To Kevin and your mother, Ms. Evelyn, We thoroughly enjoyed working with you both and so appreciate your kind words and recommendation! We are so ...


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    My mother does not have an email address so she asked me to extend her sincere gratitude of thanks to the Cross Creek Subaru staff for their kindness and professionalism in making her car purchase such a pleasant experience. Her and I would like to especially point out our sales woman, Emily Bracey. The kindness and at ease feel you gave my mother during this process was nothing less than outstanding. She had been nervous for a week coming into this process because her experiences in buying vehicles over some 45-50 yrs has always been something less than pleasant. From the time we walked in unannounced and unscheduled, Emily took away from her already engaging schedule and literally treated us like family. She made sure that my mother got exactly what she wanted in the way of options on the car. My 79 yr old mother was so afraid she was going to be “bullied” into buying something else. From the time mom told Emily what she wanted, Emily put her towards that vehicle. It allowed my mother to “breathe with a sigh of relief” that she didn’t have to have her guard up. It was, by far, the most pleasant car buying experience that either of us have ever been through. I will absolutely seek out this dealership for my next car purchase and I will express to everyone I know that this is the dealership to do business with. The Subaru product is a great one. When you add this type of customer service to it, it is a major win for the manufacturer and the buyer. From top to bottom, this is exactly how a car buying experience should feel. Thank you all so much again. Sincerely, Kevin (son) Evelyn (mother)

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    To Kevin and your mother, Ms. Evelyn, We thoroughly enjoyed working with you both and so appreciate your kind words and recommendation! We are so happy to hear you felt like you were treated like family and not just another number, because here at Cross Creek, you are family to us! We can't wait to see you both again soon!


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  • Awesome Service Department

    I highly recommend Cross Creek Subaru's Service Department and especially Frank Rees. Frank is a no-nonsense, tell it to you straight, and most im...


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    I highly recommend Cross Creek Subaru's Service Department and especially Frank Rees. Frank is a no-nonsense, tell it to you straight, and most importantly honest service representative. I have been to Cross Creek several times to have work done on my 2010 Forester and while all the experiences have been great, working with Frank is a real pleasure. His bottom line is your satisfaction.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Awesome service

    I had a great experience here, I highly recommend buying from this establishment they are very professional and won't try to screw you over.

    Dealer Response

    Mr. Smith, Thank you for your positive review! We pride ourselves here at Cross Creek Subaru in our promise to be a dealership of transparency in...


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    I had a great experience here, I highly recommend buying from this establishment they are very professional and won't try to screw you over.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mr. Smith, Thank you for your positive review! We pride ourselves here at Cross Creek Subaru in our promise to be a dealership of transparency in order to build long lasting relationships with our customers and to ensure they have an exceptional experience! Don't forget to take advantage of our referral program! We hope that if you are in the Fayetteville area again, you will stop in and visit us.


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About Our Dealership

Dealer on Cars.com since August 2014

Cross Creek Subaru is your premier retailer for all things Subaru in the Fayetteville NC, proudly serving the Sanford, Southern Pines, Fort Bragg, and Hope Mills NC region. Our mission is to provide our customers with the best automotive buying and ownership experience around, and continually strive for excellence within every aspect of our business. We pride ourselves on going above and beyond to understand your needs, and to demonstrate the respect you deserve and expect. We are a family owned and operated new and used car dealership, who treats all of our customers as if they are a part of our family. Come in and see for yourself!

"SERVING FAYETTEVILLE AND SURROUNDING AREAS FOR OVER 25 YEARS!"