Reviews
took my subaru in for an oil change that was suppose to
took my subaru in for an oil change that was suppose to be free for first one instead they charged me after a review I admitted explaining what happened they quickly contacted me and rectified the problem, I was surprised and extremely happy thank you subaru for your excellence in customer service.
took my subaru in for an oil change that was suppose to
took my subaru in for an oil change that was suppose to be free for first one instead they charged me after a review I admitted explaining what happened they quickly contacted me and rectified the problem, I was surprised and extremely happy thank you subaru for your excellence in customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service!
Great service! Maggie was there right away to attend my visit. Very satisfied. Thanks for washing my car too!
Great service!
Great service! Maggie was there right away to attend my visit. Very satisfied. Thanks for washing my car too!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Maria, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
I wrote a review about 5 years ago and was asked to
I wrote a review about 5 years ago and was asked to please write a review regarding my experience with Magdelina from the service department. Because I purchased the maintenance agreement, getting in and out is a snap. No appointment necessary for routine oil change and tire rotation. They even offer a complimentary car wash. Magdelina was very quick to respond when I pulled into the garage. She was kind, helpful and informative. I've never been met by anyone working there who was anything but courteous and professional. I can honestly say that how I am treated as a long time customer has never waived..... It's what keeps me coming back. Thanks Subaru!!!
I wrote a review about 5 years ago and was asked to
I wrote a review about 5 years ago and was asked to please write a review regarding my experience with Magdelina from the service department. Because I purchased the maintenance agreement, getting in and out is a snap. No appointment necessary for routine oil change and tire rotation. They even offer a complimentary car wash. Magdelina was very quick to respond when I pulled into the garage. She was kind, helpful and informative. I've never been met by anyone working there who was anything but courteous and professional. I can honestly say that how I am treated as a long time customer has never waived..... It's what keeps me coming back. Thanks Subaru!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Robin, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Excellent service department And mechanics car was done
Excellent service department And mechanics car was done in three hours brakes oil change tire rotation in just as cheap as harrels In Fayetteville even cheaper thanks for everything
Excellent service department And mechanics car was done
Excellent service department And mechanics car was done in three hours brakes oil change tire rotation in just as cheap as harrels In Fayetteville even cheaper thanks for everything
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Bernard, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Nice people and refreshments in the waiting room was much
Nice people and refreshments in the waiting room was much needed on a hot day.
Nice people and refreshments in the waiting room was much
Nice people and refreshments in the waiting room was much needed on a hot day.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Rhonda was excellent in supervising the service of our
Rhonda was excellent in supervising the service of our Forrester. We were taken promptly and were in the waiting room for little more than an hour.
Rhonda was excellent in supervising the service of our
Rhonda was excellent in supervising the service of our Forrester. We were taken promptly and were in the waiting room for little more than an hour.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!
Diagnosed thr problem and fixed it pronto Great folks to
Diagnosed thr problem and fixed it pronto Great folks to deal with Trust them for sure
Diagnosed thr problem and fixed it pronto Great folks to
Diagnosed thr problem and fixed it pronto Great folks to deal with Trust them for sure
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
Emily did an excellent service during our visit at Cross
Emily did an excellent service during our visit at Cross Creek Subaru! Awesome as always!
Emily did an excellent service during our visit at Cross
Emily did an excellent service during our visit at Cross Creek Subaru! Awesome as always!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Kel, we're happy you found our staff to be so supportive during your experience here at Cross Creek Subaru. We are always more than happy to assist you if anything else comes up. Take care!
They were super friendly, laid back, answered all of my
They were super friendly, laid back, answered all of my questions. Gave me a great deal on my trade in, and on the financing of my new car. Not the high pressure sales pitching that I've had in the past. It was a great experience
They were super friendly, laid back, answered all of my
They were super friendly, laid back, answered all of my questions. Gave me a great deal on my trade in, and on the financing of my new car. Not the high pressure sales pitching that I've had in the past. It was a great experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Sherrie. Thank you and we hope to see you again!
They take excellent care of my car and provide excellent
They take excellent care of my car and provide excellent communication/consultation about service the car needs. They really are the best!
They take excellent care of my car and provide excellent
They take excellent care of my car and provide excellent communication/consultation about service the car needs. They really are the best!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we're happy to hear you had such a positive experience with our team! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!