Reviews
Write a reviewGood service department
Great service department. We were pleased with the customer service. I feel comfortable taking my vehicle for service. I would recommend others to give them a try.
Positive buying experience
Drove 50 miles to Dempsey to purchase new Jeep. They had the exact vehicle we wanted and offered a fair price on trade in. Tom and TJ were pleasant to deal with and the whole process went smooth.
Great experience. Market post COVID-19 in mid-2021 is a...
Great experience. Market post COVID-19 in mid-2021 is a sellers market, not a buyers! Found these guys via a Internet search for recommended dealers in Illinois. Drove 75 miles or so since they had good reviews and actually had a vehicle pretty close to what my wife wanted. Worked out 99% of the deal on the phone which made it worth the trip on an early Saturday morning. A quick back and forth once they checked out my trade and we were set. Team was great starting with Internet sales contact Michelle, then Sales Consultant John W, Sales Manager Kory B and Finance Manager, Leo P. Tom Dempsy the owner stepping in to get things done which was great, hands-on ownership! You can't ask for much more. Recommended for those near buy and even far....there was a actually a couple there from Omaha, NE - wow ! I thought i drover far....now just waiting for my wife to see it in the driveway.
Terrific team, fantastic facility
Tom and team (Cory and John) did an amazing job all around. We left the dealership with a great vehicle, great deal, and trusted partner for our vehicle needs.
Price not as advertised
Saw sale price on site and went in to test drive. Wanted the SUV and then the number game began. SUV came in $10K higher than advertised price. We were told that the price shown was if we met every rebate/offer being offered. We were told that we lost out on $4-5K because we had good credit. Someone with poor credit would get a better price! Words from salespersons mouth. It would take a mythical unicorn to qualify for each of the rebates offered to achieve the advertised sale price. This is false advertising so beware. We went to competitor and got the same vehicle with more options for less money. Buyer beware of Dempsey!
Recall services/ warranty work
They are always so kind. They are great about explaining the work needed and the process.
great customer service
Very quick and friendly service. They brought me home and picked me up so I didn't have to wait at the dealer for the repairs. Great experience.
quick, efficient oil change and tire rotation
went in for my oil change and tire rotation and as expected, it was relatively quick and done right. if you've never been to dempsey jeep, go there and you will be hooked.
Remote start
We had a remote start installed in our Dodge van. Craig, in service was awesome. Great customer skills and made our visit so nice! The installer was very nice, as well. Finished before estimated time, so that was an added plus! We wanted to come here because we purchased it here. So glad we did!