Reviews
They were very knowledgeable, professional and pleasant.
They were very knowledgeable, professional and pleasant.They also kept me updated and scheduling was great.I definitely appreciate them as a whole,the service department rocks
They were very knowledgeable, professional and pleasant.
They were very knowledgeable, professional and pleasant.They also kept me updated and scheduling was great.I definitely appreciate them as a whole,the service department rocks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Patrick, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!
When I took my vehicle to GMC On Mendahall I was met with
When I took my vehicle to GMC On Mendahall I was met with someone who was very professional and was able to help me. The service I received was very appreciated and I didn't have to keep asking and repeating anything that I needed.
When I took my vehicle to GMC On Mendahall I was met with
When I took my vehicle to GMC On Mendahall I was met with someone who was very professional and was able to help me. The service I received was very appreciated and I didn't have to keep asking and repeating anything that I needed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
The service representatives were very polite and cordial.
The service representatives were very polite and cordial. The wait time was minimal and fast
The service representatives were very polite and cordial.
The service representatives were very polite and cordial. The wait time was minimal and fast
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
The staff and salesman were very helpful throughout the
The staff and salesman were very helpful throughout the entire process. The process was easy and I love my new truck
The staff and salesman were very helpful throughout the
The staff and salesman were very helpful throughout the entire process. The process was easy and I love my new truck
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Rogers, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!
The service I received was amazing!
The service I received was amazing!!!! I was in and out in no time. Laura and John were wonderful.
The service I received was amazing!
The service I received was amazing!!!! I was in and out in no time. Laura and John were wonderful.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
This service dept is top notch!
This service dept is top notch! Professional and very friendly! I live in Coldwater MS and so regret purchasing my Acadia in Southaven. The GMC Southaven service is horrible and Autonation came through for me in fixing an issue on my brand new car. I now drive to Mendenhall for my oil change. I will be buying a Yukon next year and it definitely is from Autonation.
This service dept is top notch!
This service dept is top notch! Professional and very friendly! I live in Coldwater MS and so regret purchasing my Acadia in Southaven. The GMC Southaven service is horrible and Autonation came through for me in fixing an issue on my brand new car. I now drive to Mendenhall for my oil change. I will be buying a Yukon next year and it definitely is from Autonation.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we appreciate you taking the time to leave us a response, Gale! We're always here to provide exceptional service at a great value, we hope you'll consider us again in the future!
Went to sell a car and the staff was super friendly,
Went to sell a car and the staff was super friendly, knowledgeable, and the transaction went very smoothly. A couple of weeks later we went back to sell another automobile and buy one from them. Outstanding customer service. The process was so easy and we didnt feel any pressure whatsoever. The staff was very accommodating and explained every step of the selling and buying process. We are extremely happy with this dealership and love their staff.
Went to sell a car and the staff was super friendly,
Went to sell a car and the staff was super friendly, knowledgeable, and the transaction went very smoothly. A couple of weeks later we went back to sell another automobile and buy one from them. Outstanding customer service. The process was so easy and we didnt feel any pressure whatsoever. The staff was very accommodating and explained every step of the selling and buying process. We are extremely happy with this dealership and love their staff.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Kenneth, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
I bought 2022 Sierra 1500 Denali Ultimate 2 years ago.
I bought 2022 Sierra 1500 Denali Ultimate 2 years ago. In August of 2024 the transmission on this vehicle would not shift out of Park, which the vehicle became undrivable. Had vehicle towed back to dealership where I bought it on Aug 24 2024 and is still sitting there 1 month later with bad transmission. I was told by service department intake person Laura it would take 2 weeks for technician to look at vehicle. Again, 1 month later I was told technician has not looked at vehicle yet. Service department manager (Ashley) told me vehicle has 26 error codes. Both Laura and Ashley keep changing their stories as to when my vehicle will be fixed. Oh, and did I mention I have bumper to bumper coverage and they have refused to give me a loaner or authorize a rental car until they figure out the problem with my vehicle. I have already racked up close to $1,000 in rental car fees because of this dealership failure to honor their word (technician will look at your vehicle in 2 weeks) or bumper to bumper coverages. My next move will be to bring a lawsuit against this dealership to recover money spent on rentals, time missed from work, and pain and suffering caused to me and my family. This Service department is a joke. Buyer beware! Author James Porch
I bought 2022 Sierra 1500 Denali Ultimate 2 years ago.
I bought 2022 Sierra 1500 Denali Ultimate 2 years ago. In August of 2024 the transmission on this vehicle would not shift out of Park, which the vehicle became undrivable. Had vehicle towed back to dealership where I bought it on Aug 24 2024 and is still sitting there 1 month later with bad transmission. I was told by service department intake person Laura it would take 2 weeks for technician to look at vehicle. Again, 1 month later I was told technician has not looked at vehicle yet. Service department manager (Ashley) told me vehicle has 26 error codes. Both Laura and Ashley keep changing their stories as to when my vehicle will be fixed. Oh, and did I mention I have bumper to bumper coverage and they have refused to give me a loaner or authorize a rental car until they figure out the problem with my vehicle. I have already racked up close to $1,000 in rental car fees because of this dealership failure to honor their word (technician will look at your vehicle in 2 weeks) or bumper to bumper coverages. My next move will be to bring a lawsuit against this dealership to recover money spent on rentals, time missed from work, and pain and suffering caused to me and my family. This Service department is a joke. Buyer beware! Author James Porch
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I got a good deal at Nationwide and the workers there
I got a good deal at Nationwide and the workers there were very professional and courteous.
I got a good deal at Nationwide and the workers there
I got a good deal at Nationwide and the workers there were very professional and courteous.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!
The only reason I’m going to give them a two is the car
The only reason I’m going to give them a two is the car is beautiful, but the back window of my 2017 Buick Cascada looks like a couple of ten year olds tried to glue it back in🤮 For over a month and a half I have been trying to get some answers but too can’t. Got it fixed today but had to have a brand new top 💰💰
The only reason I’m going to give them a two is the car
The only reason I’m going to give them a two is the car is beautiful, but the back window of my 2017 Buick Cascada looks like a couple of ten year olds tried to glue it back in🤮 For over a month and a half I have been trying to get some answers but too can’t. Got it fixed today but had to have a brand new top 💰💰
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Hi, we are deeply disappointed by your experience at Autonation GMC Mendenhall. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (901) 209-1262 to discuss what we can do to help.