Skip to main content

AutoNation GMC Mendenhall

(266 reviews)
Visit AutoNation GMC Mendenhall
Sales hours: 8:30am to 7:00pm
View all hours
Sales
Monday 8:30am–7:00pm
Tuesday 8:30am–7:00pm
Wednesday 8:30am–7:00pm
Thursday 8:30am–7:00pm
Friday 8:30am–7:00pm
Saturday 8:30am–6:00pm
Sunday 1:00pm–5:00pm
New (888) 872-7108 (888) 872-7108
Used (866) 762-8452 (866) 762-8452
Service (833) 918-5890 (833) 918-5890

Reviews

(266 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation GMC Mendenhall from DealerRater.

Want to share your experience with this dealership?

Write a review

Truck sale

Very pleasant. Smooth sale with friendly service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great experience!

Charles and the team at Autonation were great to work with, and made the buying process easy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Congratulations on your new vehicle! We're happy to hear Charles was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, AutoNation GMC Mendenhall

Fast and friendly service

We were from out of state when our check engine light came on and it was over heating. Automation got us in right away and did a great job of fixing the problem. Everyone was friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We?re glad you found our staff to be so helpful and friendly. We are here to support you through your service every time. Have a great day!

Great Deal no haggle prices.

Very professional staff with very large selection of different makes and models. The sales professionals. Know there cars and work hard to earn your business. I very much encourage you whether you're buying new our used vehicles give them a try at the Mendenhall rd South location.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We are happy to see that you found our staff to be so professional and knowledgeable. We strive to provide excellent customer service every day. See you soon!

Service Experience

On time service and very quick job on service requested. I appreciated the shuttle service and the driver was so pleasant.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Michael, thank you so much for your positive comments about AutoNation GMC Mendenhall! We hope to be of service to you again in the future. Best wishes, AutoNation GMC Mendenhall

They went beyond the call of duty with my service issues.

Once my bumper to bumper warranty expired, I was tempted to consider other options for oil changes and minor issues with my SUV. After all, the dealership prices are not exactly inexpensive. However, I have been won over, for the pass four years, with their service team constant treatment of friendliness, kindness, and their concern for my vehicle. Mitchell normally works with me and has given me top notch service but my last visit was with David, who transferred from Nashville. He went beyond the call of duty and I really appreciate his efforts as well

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Derek

The last time I will go to AutoNation on Mendenhall. I was charged $233 to have to low beam lights installed on my 2013 Terrain. While waiting for my lights to be fixed, I Googled the estimated costs for that service. It should have been less than $100. Took almost two hours for the bulbs to be changed. (Labor costs are by the hour!)

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Derek, thank you for taking the time to leave us feedback. Please call our General Manager at (901) 795-4500 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

GMC Sierra 1500

I was”nt there very long and that was good for me because I have been going to other places and it takes a long time for the technician to service my vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We are glad we could get you back on the road in a timely manner, Harold! If you ever need any help, please give us a call!

Auto Nation GMC

Sales/ Lee Burdette was great, she contacted me several times about the vehicle I was coming in to look at and even called me as I was pulling into the lot. The Silverado I came to look at was a no haggle price, but well worth what it was marked and was about $1800.00 lower than others listed within 100 miles. After purchasing Lee had their detail shop come and give it a once over and that's all they did it was still dirty on the top of truck and inside, so after leaving the lot stopped by car wash myself and got it shining.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Terrible

I had an appointment at 9:30 am to get my vehicle service. I arrived at the dealership at 8:55 am. At 12:00 noon I asked the worker how much longer would it be, and he replied by telling me my car had not even been looked at. Needless to say, I got my car and left and will not return in the future!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you, Kelvin, for reaching out to us. Your opinion plays an integral part in our customer service. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (901) 795-4500. We hope to hear from you.