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Rich Ford Sales

(898 reviews)
Sales hours: 10:00am to 6:00pm
Service hours:
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–7:00pm 7:00am–5:00pm
Sunday 10:00am–6:00pm Closed

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Reviews

(898 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rich Ford Sales from DealerRater.

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Cody Vaughn at Rich Ford did an excellent job working with us & getting the beat deal possible. Very Professional & Exceptional salesman. Thank you!

Cody Vaughn at Rich Ford did an excellent job working with us & getting the beat deal possible. Very Professional & Exceptional salesman. Thank you!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Dave, we are delighted to read your feedback about Cody. Thank you for choosing Rich Ford and for sharing your experience. We will pass on your kind words! Safe travels!

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David was friendly and helped me quickly and efficiently. I was very impressed with his service.

David was friendly and helped me quickly and efficiently. I was very impressed with his service.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Thanks a bunch, from the Rich Ford Team!

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Rich Ford kept me informed and updated on my car. They were professional and super friendly.

Rich Ford kept me informed and updated on my car. They were professional and super friendly.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Thank you for choosing Rich Ford, we appreciate your positive feedback!

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Excellent Service, and I'm a very timely manner. Not as expensive as i though🥰

Excellent Service, and I'm a very timely manner. Not as expensive as i though🥰

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for supporting Rich Ford, we appreciate your business!

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David was wonderful, contentious, and professional. The service was done quickly and I received a printout of what was done and the status of my vehicle.

David was wonderful, contentious, and professional. The service was done quickly and I received a printout of what was done and the status of my vehicle.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your review! We will be sure to pass the kudos along to David. Have a wonderful day! - Rich Ford

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Did a wonderful job with professional attitude. Great work. Made it easy on my work schedule

Did a wonderful job with professional attitude. Great work. Made it easy on my work schedule

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

This is a fantastic review! Thanks from the entire team at Rich Ford.

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David in Service Department was professional, courteous, prompt, and respectful and went the extra mile to provide added detail on my current maintenance plan. He managed the service visit from start to finish including details of my service plan, required replacement parts and also pointed out the convenient nearby customer service area allowing me to work quietly and remotely while my vehicle was getting serviced. Would highly recommend David and entire Service Dept to customers needing an on-going maintenance and service provider. Thank You David & Team!

David in Service Department was professional, courteous, prompt, and respectful and went the extra mile to provide added detail on my current maintenance plan. He managed the service visit from start to finish including details of my service plan, required replacement parts and also pointed out the convenient nearby customer service area allowing me to work quietly and remotely while my vehicle was getting serviced. Would highly recommend David and entire Service Dept to customers needing an on-going maintenance and service provider. Thank You David & Team!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Phyllis, thank you for recommending David and the team at Rich Ford! We appreciate your support and hope to see you again in the future. Safe travels!

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Zack did a great job did everything he promised very responsive handled Everything very well

Zack did a great job did everything he promised very responsive handled Everything very well

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It was our privilege to serve you, thanks so much! - The Rich Ford Team

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David Rios was professional, straight forward and was able to get the deal I needed done. He was very friendly and easy to work with. Hunter in finance was awesome as well.

David Rios was professional, straight forward and was able to get the deal I needed done. He was very friendly and easy to work with. Hunter in finance was awesome as well.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear David and Hunter made your experience smooth and straightforward at Rich Ford. Thank you for choosing us!

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Service was great. David was able to get me in for a last minute oil change.

Service was great. David was able to get me in for a last minute oil change.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

We are grateful to have earned your business, Jose. Thanks for taking the time to leave us a review! - The Rich Ford Team

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