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Mr Phil Cannady was a great salesman and very helpful
I worked with Phill Cannady for this vehicle purchase. As always, he made the whole process enjoyable and personable. I?d like to thank Phill, Gary Brown,... and the Service Department for getting the car off the truck, PDI complete, and delivered to me in just a few hours. This isn?t our first vehicle purchased from Power-Swain and it certainly won?t be the last. I have peace of mind knowing the excellent service will continue long after the sale.
FRIENDLY ADVISOR, VERY GOOD AT EXPLAINING THINGS WHERE THEY CAN BE UNDERSTOOD, UNDERSTOOD MY NEEDS AND CONCERNS, TOOK CARE OF ALL ISSUES
Powers-Swain Chevrolet I have no words for the horrible CUSTOMER SERVICE you give. Sherry sales Scott covers for Sherry Brian Parrish Manager I am sorry... this is how you treat people.
Hello, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this ...situation better. Please contact us at (910) 864-9500 at your earliest convenience. We hope to hear from you soon. Best, Gary Brown
Took my van in for A/C problem. Dealership was able to get new compressor overnight, and installed. However, new compressor failed 1 week later on trip... to Florida. Now waiting for Orlando FL Chevrolet dealer to obtain new replacement compressor. Glad I got the genuine GM parts, otherwise I would be having to pay labor costs. Not happy being in FL for 4 days so far without working A/C! (I don't blame my dealer, just GM)
Jay Coates and Larry Davis were excellent during this purchase (and previous purchases). Consistently an excellent team focused on customer service.
Oil change done. Please with professionalism and timely manner service was completed.
What a great experience I had in buying a car at Power Swain. I was looking for a vehicle to tow a small trailer. Power Swain was recommended to me by... a couple of friends On Sunday I got on their web site and saw a vehicle that would be perfect for me. On Monday when I drove in the parking lot I was greeted by Christine Montgomery who never left my side during the whole buying process. I was revered to Mike Arp who is the manager. After explaining to him I was on a fixed income and retired he went to work. The deal we made was exactly what I needed for my budget. The communication, the honesty, and the respect I received is not something you not going to receive very often. If I could give them a rating of 10 stars I would Thank you Mike and Christine for making it work
The fast and courteous service I received from the time I call to make the appointment, to the spent waiting for the service to be completed, was all around... great. The staff were fast and efficient in the service they provided. Again thank you and this company for a friendly and timely service.
It was very quick they said it'd take about and hour and it only took about 30 minutes. I never have to wait long if I schedule an appointment.