Powers-Swain Chevrolet

3.8 out of 5 3.8

Reviews

3.8 out of 5 3.8
89 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    July 16, 2019

    Powers-Swain Chevrolet I have no words for the horrible CUSTOMER SERVICE you give. Sherry sales Scott covers for Sherry Brian Parrish Manager I am sorry... this is how you treat people.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this ...situation better. Please contact us at (910) 864-9500 at your earliest convenience. We hope to hear from you soon. Best, Gary Brown

  • 4.0 out of 5
    May 20, 2019

    Took my van in for A/C problem. Dealership was able to get new compressor overnight, and installed. However, new compressor failed 1 week later on trip... to Florida. Now waiting for Orlando FL Chevrolet dealer to obtain new replacement compressor. Glad I got the genuine GM parts, otherwise I would be having to pay labor costs. Not happy being in FL for 4 days so far without working A/C! (I don't blame my dealer, just GM)

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • April 12, 2017

    FRIENDLY ADVISOR, VERY GOOD AT EXPLAINING THINGS WHERE THEY CAN BE UNDERSTOOD, UNDERSTOOD MY NEEDS AND CONCERNS, TOOK CARE OF ALL ISSUES

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 30, 2018

    Jay Coates and Larry Davis were excellent during this purchase (and previous purchases). Consistently an excellent team focused on customer service.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 25, 2018

    Oil change done. Please with professionalism and timely manner service was completed.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 16, 2017

    What a great experience I had in buying a car at Power Swain. I was looking for a vehicle to tow a small trailer. Power Swain was recommended to me by... a couple of friends On Sunday I got on their web site and saw a vehicle that would be perfect for me. On Monday when I drove in the parking lot I was greeted by Christine Montgomery who never left my side during the whole buying process. I was revered to Mike Arp who is the manager. After explaining to him I was on a fixed income and retired he went to work. The deal we made was exactly what I needed for my budget. The communication, the honesty, and the respect I received is not something you not going to receive very often. If I could give them a rating of 10 stars I would Thank you Mike and Christine for making it work

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 12, 2017

    The fast and courteous service I received from the time I call to make the appointment, to the spent waiting for the service to be completed, was all around... great. The staff were fast and efficient in the service they provided. Again thank you and this company for a friendly and timely service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 11, 2017

    It was very quick they said it'd take about and hour and it only took about 30 minutes. I never have to wait long if I schedule an appointment.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    April 10, 2017

    Just went thru the dealership on Saturday to look for a car. I found the Camaro LT I wanted in the color I had dreamed of at a wonderful price. However,... the price was from a special the prior month and why it had been in the back lot. With that said, the management, did what they could to get a similar cost brake to the expired sale price. Well, not only did they deliver, they exceeded it in specifications. I am completely satisfied with my experience at PSCHevy. I will go back again and by far the most positive experience I have had in Fayetteville in buying a car.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 8, 2017

    From the day I came in till i went home with my car- pure professionalism and Mr. Bradshaw was outstanding the entire time

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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