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Powers-Swain Chevrolet

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (107 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (107 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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customer service and buying process

I had a wonderful experience at the dealership! As I drove onto the grounds of the dealership, I was approached by a wonderful salesman named Robert Blocker. He helped me find a car that was affordable for my budget. As I sat in his cube, I saw a person I recognized as he walked by that comes into Walmart all the time. He saw my face and came back because he recognized me too. I am a cashier at Walmart that rings him up all the time. He spoke to me and told me his name was Kyle. He asked me was I interested in buying a car from the dealership and I told him yes. I told him who my salesman was and he said that he would make sure that I picked out the car I wanted and that he would also assist in getting my payments to what I could afford. He did just that!!!! He made sure that the buying process went smooth and I got my payments to what I could afford!!!! He followed through to the very end!!!!! I was so nervous when I sat down inside the dealership because I was by myself picking out a car. But Kyle me feel so much better, the jitters went away. I will make sure that I recommend this dealership to all my coworkers at Walmart and my coworkers at Cumberland County Schools. He will always have a special place in heart!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Power-Swain Chevrolet

I just purchased my 3rd Chevrolet Silverado from Phil Canady and Power-Swain Chevrolet. Since I was a repeat customer, Phil new what we were looking for in a truck, and along with the sales manager, got us the financing and payments we could afford with no hassle. This is our 4th vehicle total that my wife and I have purchased with Power - Swain Chevrolet and Phil Canady as our salesman. We could not have been happier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Shirley Davis

Coustomer Service was excellent and was done in a timely manner. Would recommend Powers-Swain to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Powers Swain is the best car dealer in the area

Power Swain helped me find the perfect truck over a few days of searching, had It delivered and helped me while I added some after maker add ons. Their service before, during and after the sale was above and beyond. I already plan to use them for my next truck in 5 plus years. The sales team knew everything about the trucks I was considering, they provided expert advice and gave me a great deal at the end. It was truly a great car buying experience. I could not be happier with my new Silverado 2500 HD and feel like they gave me the best deal they could. After the sale I had a few add ons, some small ones at the dealer and a few others at local truck accessory shops. Power Swain went out of their way to help me get all the work done after the sale. It was like I was still a full customer and the deal had not closed a week after I bought the truck. They truly wanted me to be totally happy with the truck even after a week of adding additional equipment like bed liner, class three hitch in front, tinted windows , additional work lights and gooseneck ball in bed. I am very happy with the help all thru the process. Great job Mr Powers and sales staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Dealership

Outstanding customer service from Phill, the manager Kelly and Kim from finance. They made sure my husband and myself left with the car and truck we desired. Initially we stopped by to get numbers on the 2015 impala's. After talking with Phill we couldn't reset the deals and him being honest about everything through the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Amaizing Service

I really enjoyed buying my car from them. My dealer Rick was really nice, helpful, and friendly, I didn't feel pressured to buy the vehicle. I would really recommend anyone to come and buy a car here

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Professional, Understanding, Courteous, and Knowle

I just purchased my wife a 2015 Chevy Impala. I am extremely impressed and satisfied with the entire process. I am in that Army, and stationed at Ft Knox, KY, so I did the deal from there. I can't express my gratitude enough to the Powers Swain team as to how professional and courteous you were. A special thanks to, Don't "DC" Coleman and Kelly for communicating with me on a regular basis, to ensure that when my wife came to pick up her new car, she would be able to drive it home. You really made her 25th anniversary a special one. She's happy and so am I. I will certainly will refer my friends and family to you all when car shopping. KUDOS to you guys for making this car buying memorable! Thanks a million!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best Chevrolet Dealer In Town!!

My husband and I were looking for an new Impala. Since we had purchased our previous impala through Reed Lalier we started looking there. Boy was that a mistake! Two days later we were driving away in our new Impala from Power Swain. This dealership makes you feel welcome and valued. Our salesman, JR Bolding was a pleasure to work with, top notch!! As he was sending me off in my new car, he noticed a tiny, I mean tiny chip in my windshield. He arranged for me to come back two days later to have the windshield replaced. They gave us a great deal on our trade in, and a great deal/payments on our new car. We got everything we asked for! Thanks Power-Swain Chevrolet!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Staff honesty and Down to earth

I am a SFC stationed here at Fort Bragg, Fayetteville NC. I have been in the market for a new vehicle for about two months now. I have literally been to every single dealership here in the Fayetteville area. As a Soldier most dealerships are pretty pushy when it comes to serving you. They know that they are going to get their money. At Power swain Chevrolet, I had an excellent experience with two of the employees working there. Kelly J Butler and Phil were both excellent to work with. They were down to earth and worked to try and get me into a vehicle without being pushy. I would recommend anyone that is looking for a vehicle in the area to go here first to speak with these two fine salesmen. Even though I did not buy from them, I did have to go back two different times before I gave up on them. I will be recommending any new Soldier that I get to these two guys when they are looking for a new car. I feel very comfortable that they are not here to take advantage of the Soldiers in the military community like almost every other dealership in the area. Thanks Phil and Kelly. Keep up the honesty it goes a long way with the Soldiers. Mikeal Auton

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Tremendous Service at Powers -Swain

I brought my 2014 Chevy Cruze in for its first oil change and tire rotation as specified with the 2-year Warranty. There was a small computer glitch since I purchased the car new in 2015 (only had 214 miles), but Mr. Coats worked all of that out and the Service was all covered under the Warranty. I was offered a ride more than twice, but I waited, comfortably in the waiting area for my car to be serviced and it was ready in no time. Thank you Powers-Swain.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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