New 888-318-2949 Dealer Website
Used 888-738-1940 Email Dealer
Service 888-318-5756

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Sales 8:30 AM - 7:00 PM
Service 7:30 AM - 5:00 PM
Mon 8:30 AM - 7:00 PM
Tue 8:30 AM - 7:00 PM
Wed 8:30 AM - 7:00 PM
Thu 8:30 AM - 7:00 PM
Fri 8:30 AM - 7:00 PM
Sat 8:30 AM - 5:00 PM
Sun Closed
Mon 7:30 AM - 5:00 PM
Tue 7:30 AM - 5:00 PM
Wed 7:30 AM - 5:00 PM
Thu 7:30 AM - 5:00 PM
Fri 7:30 AM - 5:00 PM
Sat 7:30 AM - 12:00 PM
Sun Closed
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Reviews

4.7
188 lifetime reviews.
  • rock steady

    It was good. Worked with Jerry (sales) for the first time. Been doing business with Roger Langley the past 17+ years. Very close and fond relation...

    Dealer Response

    Thanks so much for your feedback. If there is anything else we can do for you, please give us a call. Safe (and fun) driving!


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    It was good. Worked with Jerry (sales) for the first time. Been doing business with Roger Langley the past 17+ years. Very close and fond relationship with several of the staff. Pray it continues. Much love for you Roger I pray you get well. Miss ya

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks so much for your feedback. If there is anything else we can do for you, please give us a call. Safe (and fun) driving!


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  • Bettie Adams

    Been to Smith Ford Service Department 3 times and been disappointed 100 percent of the time. Is it because I am a woman???? First time I was refer...

    Dealer Response

    Thank you for taking the time to bring this to our attention, Bettie. Customer service is one of our top priorities and we are disappointed to lea...


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    Been to Smith Ford Service Department 3 times and been disappointed 100 percent of the time. Is it because I am a woman???? First time I was referred thru 3 people, the first two in Service Department said that is not my job. When I wanted to drive a service car, was told I would have to go through my salesman, who got really put out. Left in tears from all the attitude. I even asked, does it have to be this difficult?? Next 2 visits, seat belt failure to rewind. Still no satisfaction, still won't consistently rewind. Told they will have to catch it not working. Problem begin at 10,000 miles on the Edge I bought new at Smith Ford of Conway.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to bring this to our attention, Bettie. Customer service is one of our top priorities and we are disappointed to learn that you had anything less than a stellar experience with us. Please reach out to us at (501) 329-9881 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.


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  • Great service

    They got to my truck quickly, charged the oil and filter, and rotated the tires.. After they completed everything they explained what they did and...


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    They got to my truck quickly, charged the oil and filter, and rotated the tires.. After they completed everything they explained what they did and told me about the process of a rebate due to me. The cost was reasonable and the people were friendly.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service & Repair

About Our Dealership

Dealer on Cars.com since December 2015

NEW state of the art facility just opened!! Located in Conway, AR, Smith Ford is very proud to be Conway's hometown family dealership for 100 years. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Smith Ford a good one - for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place.

"Conway's hometown family dealership for 100 years!"