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Smith Ford

(268 reviews)
Visit Smith Ford
Sales hours: 8:30am to 5:00pm
Service hours: 7:30am to 12:00pm
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Sales Service
Monday 8:30am–6:00pm 7:30am–5:00pm
Tuesday 8:30am–6:00pm 7:30am–5:00pm
Wednesday 8:30am–6:00pm 7:30am–5:00pm
Thursday 8:30am–6:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 8:30am–5:00pm 7:30am–12:00pm
Sunday Closed Closed
New (501) 316-3978 (501) 316-3978
Used (501) 316-3983 (501) 316-3983
Service (501) 389-0118 (501) 389-0118

Inventory

See all 184 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2023.
Located in Conway Arkansas, Smith Ford is very proud to be your hometown family dealership for 107 years. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. Smith Ford is here to find the perfect vehicle for you! We can assist with financing and servicing of your vehicles. We also have a state-of-the-art Body Shop and Parts department to meet all your vehicle needs.
Conway's hometown family dealership for 100 years!

Service center

Phone number (501) 389-0118

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
7:30am–12:00pm
Sunday
Closed

Reviews

(268 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Smith Ford from DealerRater.

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I had a great experience working with Ed and Matt at Smith Ford. From the beginning, both of them made me feel very comfortable and never pressured. I originally stopped by Smith Ford to discuss buying a new vehicle, then ended up shopping four or five other dealerships before coming back to Smith Ford and ordering my truck. Matt, the finance manager, was extremely knowledgeable and accommodating in helping structure the order and making the process easy. Ed made me feel welcome from the start and stayed involved throughout the entire process, all the way through delivery. He was always helpful, professional, and easy to work with. I have no complaints at all about my experience with Smith Ford. They’re a local dealership in our community, and I’m glad I was able to do business locally and support our community at the same time. I would highly recommend Smith Ford, Ed, and Matt to anyone looking for a new vehicle.

I had a great experience working with Ed and Matt at Smith Ford. From the beginning, both of them made me feel very comfortable and never pressured. I originally stopped by Smith Ford to discuss buying a new vehicle, then ended up shopping four or five other dealerships before coming back to Smith Ford and ordering my truck. Matt, the finance manager, was extremely knowledgeable and accommodating in helping structure the order and making the process easy. Ed made me feel welcome from the start and stayed involved throughout the entire process, all the way through delivery. He was always helpful, professional, and easy to work with. I have no complaints at all about my experience with Smith Ford. They’re a local dealership in our community, and I’m glad I was able to do business locally and support our community at the same time. I would highly recommend Smith Ford, Ed, and Matt to anyone looking for a new vehicle.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your detailed review, Johnny! We are thrilled to hear that you had a great experience with Ed and Matt at Smith Ford. It's fantastic to know that they made you feel comfortable and supported throughout your journey, especially during the ordering process for your truck. Your recommendation is appreciated, and we look forward to seeing you again for your next vehicle needs! The Team at Smith Ford

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Helpful , they were easy to deal with very professional Only draw back I wish they have more 2500 trucks to choose from other then that the experience was great

Helpful , they were easy to deal with very professional Only draw back I wish they have more 2500 trucks to choose from other then that the experience was great

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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I recently purchased a used vehicle from Smith Ford and this is my first experience with them. I have bought several cars in my lifetime and dealt with at least 10 dealerships. I am so impressed with Smith Ford. They made everything so easy and quick! From the time I contacted the sales department to the time I drove my vehicle off the lot was less than 24 hours!!! So professional and friendly...GREAT JOB!

I recently purchased a used vehicle from Smith Ford and this is my first experience with them. I have bought several cars in my lifetime and dealt with at least 10 dealerships. I am so impressed with Smith Ford. They made everything so easy and quick! From the time I contacted the sales department to the time I drove my vehicle off the lot was less than 24 hours!!! So professional and friendly...GREAT JOB!

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Smith ford is an awesome dealership with awesome people. Never had an easier car buying experience, thanks again Smith Ford! They even had my vehicle rinsed off and a full tank of gas when I arrived to pick the vehicle uo

Smith ford is an awesome dealership with awesome people. Never had an easier car buying experience, thanks again Smith Ford! They even had my vehicle rinsed off and a full tank of gas when I arrived to pick the vehicle uo

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Smith ford is awesome I highly highly recommend this dealership the entire staff is awesome 👌

Smith ford is awesome I highly highly recommend this dealership the entire staff is awesome 👌

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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The folks at Smith Ford were very kind considerate & accommodating. I purchased a vehicle from them because of that! You can find a great vehicle anywhere but you can’t always find people who appreciate your business without making you feel like a number or that you have to buy what they feel is best for you! They worked with my budget & helped me get the vehicle I wanted. The vehicle was clean and they even filled it up with gas for me. I had been to several other dealerships in this area, & wasn’t very impressed with their mgt.. I’m glad I went to Smith Ford. Matt Kincaid & Cheryl listened to me & was polite & genuine. Ppl remember how they’re treated good or bad! Some of the other dealerships should work on that!

The folks at Smith Ford were very kind considerate & accommodating. I purchased a vehicle from them because of that! You can find a great vehicle anywhere but you can’t always find people who appreciate your business without making you feel like a number or that you have to buy what they feel is best for you! They worked with my budget & helped me get the vehicle I wanted. The vehicle was clean and they even filled it up with gas for me. I had been to several other dealerships in this area, & wasn’t very impressed with their mgt.. I’m glad I went to Smith Ford. Matt Kincaid & Cheryl listened to me & was polite & genuine. Ppl remember how they’re treated good or bad! Some of the other dealerships should work on that!

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Excellent Service and professionalism. Randall Owens was very in tune to our needs and provided excellent patience as we went through the process. Highly recommended!

Excellent Service and professionalism. Randall Owens was very in tune to our needs and provided excellent patience as we went through the process. Highly recommended!

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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The dealership is fine. The zford Motor company has taken away options we like.sSmith always accommodates us.

The dealership is fine. The zford Motor company has taken away options we like.sSmith always accommodates us.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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I would highly recommend Smith Ford and Bobby Heffner. They made the process of buying a new car so easy. Bobby is so easy to work with. He is honest and not pushy. This is our 4th car to buy from Bobby and we will be back to him when it is time to buy the next one.

I would highly recommend Smith Ford and Bobby Heffner. They made the process of buying a new car so easy. Bobby is so easy to work with. He is honest and not pushy. This is our 4th car to buy from Bobby and we will be back to him when it is time to buy the next one.

Rating breakdown (out of 5):
Customer service
—
Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Thanks to Kenny, Chris and Bobby for making my recent purchase a pleasant experience. I would recommend them!

Thanks to Kenny, Chris and Bobby for making my recent purchase a pleasant experience. I would recommend them!

Rating breakdown (out of 5):
Customer service
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Buying process
—
Quality of repair
—
Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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