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Smith Ford

(263 reviews)
Visit Smith Ford
Sales hours: 8:30am to 5:00pm
Service hours: 7:30am to 12:00pm
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Sales Service
Monday 8:30am–6:00pm 7:30am–5:00pm
Tuesday 8:30am–6:00pm 7:30am–5:00pm
Wednesday 8:30am–6:00pm 7:30am–5:00pm
Thursday 8:30am–6:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 8:30am–5:00pm 7:30am–12:00pm
Sunday Closed Closed
New (501) 316-3978 (501) 316-3978
Used (501) 316-3983 (501) 316-3983
Service (501) 389-0118 (501) 389-0118

Inventory

See all 144 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2023.
Located in Conway Arkansas, Smith Ford is very proud to be your hometown family dealership for 107 years. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. Smith Ford is here to find the perfect vehicle for you! We can assist with financing and servicing of your vehicles. We also have a state-of-the-art Body Shop and Parts department to meet all your vehicle needs.
Conway's hometown family dealership for 100 years!

Service center

Phone number (501) 389-0118

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
7:30am–12:00pm
Sunday
Closed

Reviews

(263 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Smith Ford from DealerRater.

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The folks at Smith Ford were very kind considerate &

The folks at Smith Ford were very kind considerate & accommodating. I purchased a vehicle from them because of that! You can find a great vehicle anywhere but you can’t always find people who appreciate your business without making you feel like a number or that you have to buy what they feel is best for you! They worked with my budget & helped me get the vehicle I wanted. The vehicle was clean and they even filled it up with gas for me. I had been to several other dealerships in this area, & wasn’t very impressed with their mgt.. I’m glad I went to Smith Ford. Matt Kincaid & Cheryl listened to me & was polite & genuine. Ppl remember how they’re treated good or bad! Some of the other dealerships should work on that!

The folks at Smith Ford were very kind considerate &

The folks at Smith Ford were very kind considerate & accommodating. I purchased a vehicle from them because of that! You can find a great vehicle anywhere but you can’t always find people who appreciate your business without making you feel like a number or that you have to buy what they feel is best for you! They worked with my budget & helped me get the vehicle I wanted. The vehicle was clean and they even filled it up with gas for me. I had been to several other dealerships in this area, & wasn’t very impressed with their mgt.. I’m glad I went to Smith Ford. Matt Kincaid & Cheryl listened to me & was polite & genuine. Ppl remember how they’re treated good or bad! Some of the other dealerships should work on that!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Excellent Service and professionalism.

Excellent Service and professionalism. Randall Owens was very in tune to our needs and provided excellent patience as we went through the process. Highly recommended!

Excellent Service and professionalism.

Excellent Service and professionalism. Randall Owens was very in tune to our needs and provided excellent patience as we went through the process. Highly recommended!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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The dealership is fine.

The dealership is fine. The zford Motor company has taken away options we like.sSmith always accommodates us.

The dealership is fine.

The dealership is fine. The zford Motor company has taken away options we like.sSmith always accommodates us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I would highly recommend Smith Ford and Bobby Heffner.

I would highly recommend Smith Ford and Bobby Heffner. They made the process of buying a new car so easy. Bobby is so easy to work with. He is honest and not pushy. This is our 4th car to buy from Bobby and we will be back to him when it is time to buy the next one.

I would highly recommend Smith Ford and Bobby Heffner.

I would highly recommend Smith Ford and Bobby Heffner. They made the process of buying a new car so easy. Bobby is so easy to work with. He is honest and not pushy. This is our 4th car to buy from Bobby and we will be back to him when it is time to buy the next one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Thanks to Kenny, Chris and Bobby for making my recent

Thanks to Kenny, Chris and Bobby for making my recent purchase a pleasant experience. I would recommend them!

Thanks to Kenny, Chris and Bobby for making my recent

Thanks to Kenny, Chris and Bobby for making my recent purchase a pleasant experience. I would recommend them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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A+ Transaction Start to Finish

Another great experience with Smith Ford of Conway. I have purchased a number of vehicles from this dealer and have always been completely satisfied with the experience. Especially their sales manager, Chris.

A+ Transaction Start to Finish

Another great experience with Smith Ford of Conway. I have purchased a number of vehicles from this dealer and have always been completely satisfied with the experience. Especially their sales manager, Chris.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Sandra, thank you for taking the time to leave us your response to our Staff's outstanding customer service! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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Highly recommend Ford Smith!

Highly recommend Ford Smith! They made the process of purchasing a vehicle enjoyable and super easy.

Highly recommend Ford Smith!

Highly recommend Ford Smith! They made the process of purchasing a vehicle enjoyable and super easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
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Smith Ford is great!

We were treated very well?no pressure sales pitch. Will simply listened to the features I deemed important on a new truck and found what I wanted.

Smith Ford is great!

We were treated very well?no pressure sales pitch. Will simply listened to the features I deemed important on a new truck and found what I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Wayne, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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2009 Ford Ranger Sport

Josh, the salesman was very helpful in buying this vehicle. He was very friendly and informative.

2009 Ford Ranger Sport

Josh, the salesman was very helpful in buying this vehicle. He was very friendly and informative.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We have been customers at Smith Ford for 20 years, just

We have been customers at Smith Ford for 20 years, just bought our sixth vehicle there. We highly recommend them!

We have been customers at Smith Ford for 20 years, just

We have been customers at Smith Ford for 20 years, just bought our sixth vehicle there. We highly recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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