Reviews

Average Ratings

4.7
205 lifetime reviews. Includes reviews of Smith Ford from DealerRater.com
  • rock steady

    It was good. Worked with Jerry (sales) for the first time. Been doing business with Roger Langley the past 17+ years. Very close and fond relation...

    Dealer Response

    Thanks so much for your feedback. If there is anything else we can do for you, please give us a call. Safe (and fun) driving!


    Show Full Review

    It was good. Worked with Jerry (sales) for the first time. Been doing business with Roger Langley the past 17+ years. Very close and fond relationship with several of the staff. Pray it continues. Much love for you Roger I pray you get well. Miss ya

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much for your feedback. If there is anything else we can do for you, please give us a call. Safe (and fun) driving!


    Hide Full Review
  • Awesome!!!
    September 21, 2017

    This was my first time buying a new car, so I was somewhat nervous and excited. Caleb Henigan at Smith Ford was amazing! He took the time to talk ...


    Show Full Review

    This was my first time buying a new car, so I was somewhat nervous and excited. Caleb Henigan at Smith Ford was amazing! He took the time to talk with me, discuss my options, and made it a great experience! I definitely recommend him! P.S. all the rest of the staff was great too. I will definitely use this dealership again!

    Does recommend this dealer

    Hide Full Review
  • The best buying experience giving the circumstances.
    August 29, 2017

    We've been in the Ford Family for over 21 years owning every model from the Focus to the Super Duty. Never had we had a service issue too this de...


    Show Full Review

    We've been in the Ford Family for over 21 years owning every model from the Focus to the Super Duty. Never had we had a service issue too this degree. But when Dustin Berry Service Rep informed us of the news, we were faced with the decision to repair or buy. We knew Ford had the answer. We met Bobby Heffner who turned out to be very knowledgeable about the Ford products and listened to us very cafefully providing a great solution to our desires in a safe replacement for our truck. We had a very pleasant experience. One in which we'd travel from Oklahoma to Arkansas to do business Bobby and Smith Ford again in the future.

    Does recommend this dealer

    Hide Full Review
  • 2017 Ford Edge
    August 21, 2017

    Love my car. Great service from everyone. I got a great deal on my car. No high pressure sales. We've worked with Smith Ford in the past and we wi...


    Show Full Review

    Love my car. Great service from everyone. I got a great deal on my car. No high pressure sales. We've worked with Smith Ford in the past and we will again.

    Does recommend this dealer

    Hide Full Review
  • 20 year upgrade.
    August 17, 2017

    Traded our red 1997 Mustang for a red 2017 Mustang. So it was a 20 year upgraded. Got a good deal. Very happy with everything.


    Show Full Review

    Traded our red 1997 Mustang for a red 2017 Mustang. So it was a 20 year upgraded. Got a good deal. Very happy with everything.

    Does recommend this dealer

    Hide Full Review
  • A dealership who works for your business

    We purchased a 2009 Ford Edge yesterday from this dealership. The sales person was very personable and worked hard to make the deal happen. The s...

    Dealer Response

    Diane & Ed, we hope you are still loving your 2009 Ford Edge! It is great to hear that we were able to go above and beyond your expectations and r...


    Show Full Review

    We purchased a 2009 Ford Edge yesterday from this dealership. The sales person was very personable and worked hard to make the deal happen. The sales manager was great to deal with and complete the purchase. Very friendly and made our time very pleasant and we knew they appreciated our business. I would highly recommend Smith Ford in Conway, Arkansas.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Diane & Ed, we hope you are still loving your 2009 Ford Edge! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!


    Hide Full Review
  • Great family owned dealership!
    August 4, 2017

    I arrived late in the day but everyone was super friendly and very accommodating. Caleb was nice and I didn't feel pressured into anything. Well w...


    Show Full Review

    I arrived late in the day but everyone was super friendly and very accommodating. Caleb was nice and I didn't feel pressured into anything. Well worth the drive across Arkansas!

    Does recommend this dealer

    Hide Full Review
  • Awesome!!!
    July 31, 2017

    This was the best experience with a dealership EVER!!! Clean, curtious, very friendly atmosphere and worked in every way to meet my needs. Will be...


    Show Full Review

    This was the best experience with a dealership EVER!!! Clean, curtious, very friendly atmosphere and worked in every way to meet my needs. Will be back!

    Does recommend this dealer

    Hide Full Review
  • Happy at Smith Ford, Conway, AR
    July 29, 2017

    Caleb & Bobby both went the extra mile for me. After locating a less expensive F 350 that ended up being damaged in transit, they were ably to swi...


    Show Full Review

    Caleb & Bobby both went the extra mile for me. After locating a less expensive F 350 that ended up being damaged in transit, they were ably to swing a super deal for a King Ranch version. I now have my dream truck! They were knowledgeable, helpful and professional.

    Does recommend this dealer

    Hide Full Review
  • Overall Experience.
    July 29, 2017

    I bought my F-150 from Smith Ford. Caleb Henegin is by far the best salesman in the business. When my truck was hit, Smith Ford Body Shop took e...


    Show Full Review

    I bought my F-150 from Smith Ford. Caleb Henegin is by far the best salesman in the business. When my truck was hit, Smith Ford Body Shop took excellent care of me. When I got my truck back I could not tell it had ever been damaged.

    Does recommend this dealer
    Came in for service or repair

    Hide Full Review