[{"id":547169,"personPtyId":50387793,"firstName":"Leonard","lastName":"Navarro","titleText":"Service Advisor","emailTxt":"Lnavarro@garciacars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":75,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/43386/employees/264736d9da62.jpg","drDealerId":43386,"dealerEmpStartDtUtc":"1454284800","industryStartDtUtc":"517968000","certifiedEmployee":false,"deptDscrp":"Service"},{"id":419482,"personPtyId":31142032,"firstName":"Patrick","lastName":"Hornef","titleText":"Sales Consultant","shortBioText":"I have shared my passion for the automotive industry with thousands of great folks for 20 plus years, with 12 years experience in the auto repair business I am well versed in many different makes, models, advantages and disadvantages. I have represented the Infiniti brand for more than 7 years as the best overall value for your money. Whether your in the market for an inexpensive ride for a new driver or your dream car, feel free to make my expertise yours, cut out the hassle, buying a car should be simple and fun.","emailTxt":"Infinitirep@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":49,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/43386/employees/0b0efe74ca64.jpg","drDealerId":43386,"dealerEmpStartDtUtc":"1272672000","industryStartDtUtc":"633830400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":430151,"personPtyId":31135147,"firstName":"Alan","lastName":"Alfano","titleText":"Product Specialist","emailTxt":"Ipsal66@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":20,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/43386/employees/b29bc31d923a.jpg","drDealerId":43386,"dealerEmpStartDtUtc":"1298937600","industryStartDtUtc":"1298937600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":547090,"personPtyId":50388885,"firstName":"Justin","lastName":"Hodge","titleText":"F&I MGR","emailTxt":"jhodge@garciacars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/43386/employees/3426e5ef42e8.jpg","drDealerId":43386,"dealerEmpStartDtUtc":"1501545600","industryStartDtUtc":"1435708800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":547131,"personPtyId":31139572,"firstName":"Brandon","lastName":"Pierce","titleText":"General Sales Manager","shortBioText":"I have been in the industry since 2005. We would love to help find you the right new or preowned vehicle to fit your needs and wants.","emailTxt":"bpierce@garciacars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/43386/employees/df0932c73bcf.jpg","drDealerId":43386,"dealerEmpStartDtUtc":"1533081600","industryStartDtUtc":"1114905600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":544665,"personPtyId":50380759,"firstName":"Jesse","lastName":"Mullin","titleText":"Service Advisor","emailTxt":"jmullin@garciacars.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":43386,"dealerEmpStartDtUtc":"1414800000","industryStartDtUtc":"1325376000","certifiedEmployee":false,"deptDscrp":"Service"},{"id":544667,"personPtyId":49669452,"firstName":"Mark","lastName":"Franklin","titleText":"Service Manager","emailTxt":"mfranklin@garciacars.com","combinedEmpAvgRatingNbr":4.2,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/43386/employees/97f1c720522d.jpg","drDealerId":43386,"dealerEmpStartDtUtc":"1433116800","industryStartDtUtc":"265507200","certifiedEmployee":false,"deptDscrp":"Service"},{"id":544661,"personPtyId":49669207,"firstName":"Dave","lastName":"Tapp","titleText":"Product Specialist","shortBioText":"I was born in Livermore California, but have lived in Albuquerque since I was a toddler. I love our city and love helping people. I enjoy time with my wife and three kiddos on my days off. I also enjoy working with clay. I have been working with ceramics since I was 14 years old and have received many awards for my work over the years. I look forward to helping you find your next vehicle, and making it the most enjoyable experience you have ever had. Check out my instagram: https://www.instagram.com/cars_on_tapp/","emailTxt":"dtapp@garciacars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/43386/employees/4ccd42dfaf8f.jpg","drDealerId":43386,"dealerEmpStartDtUtc":"1522540800","industryStartDtUtc":"1522540800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":544668,"personPtyId":49669541,"firstName":"Lawrence","lastName":"Cohen","titleText":"Service Advisor","emailTxt":"lcohen@garciacars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":43386,"dealerEmpStartDtUtc":"1349049600","industryStartDtUtc":"838857600","certifiedEmployee":false,"deptDscrp":"Service"},{"id":544660,"personPtyId":50380800,"firstName":"Ken","lastName":"Lien","titleText":"Product Specialist","emailTxt":"klien@garciacars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/43386/employees/bd24f757af7c.jpg","drDealerId":43386,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":492887,"personPtyId":50378829,"firstName":"Matthew","lastName":"Peralta","titleText":"Product specialist","shortBioText":"","emailTxt":"Mperalta@garciacars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/43386/employees/4d3015db6c0f.jpg","drDealerId":43386,"dealerEmpStartDtUtc":"1491012000","industryStartDtUtc":"1491012000","certifiedEmployee":false,"deptDscrp":"Sales"}]

Garcia INFINITI

4.9 out of 5 4.9
Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 9:00 AM - 3:00 PM

Garcia INFINITI Hours

Sales

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 5:30 PM

Tuesday

7:00 AM - 5:30 PM

Wednesday

7:00 AM - 5:30 PM

Thursday

7:00 AM - 5:30 PM

Friday

7:00 AM - 5:30 PM

Saturday

9:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 2014

Garcia INFINITI is New Mexico's INFINITI Dealership. Serving Albuquerque, Rio Rancho, Bernalillo and Santa Fe as well as every point in the state.

...



If there's one thing we want everyone to know it's that at Garcia INFINITI we are here to make you happy. That's what we want from the time you walk into our showroom looking for the new or used INFINITI vehicle of your dreams to the day you want to trade it in.

"Excellence in Motion"

Reviews

4.9 out of 5 4.9
182 lifetime reviews. Includes reviews of Garcia INFINITI from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    July 23, 2020

    I’ve always been impressed with how well they treat customers. Service is always great! It is a pleasure to do business with a professional, family owned... business

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 6, 2020

    Great work very satisfied. Thanks Leonard see you in the future when I need something done on my Q70L. Have a great day and keep up the great work.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • January 7, 2016

    I learned about the folks at Garcia Infinity from my good friends who highly recommended I see them to buy my first luxury car. Patrick, Tosh and Tony... (at service, repairs) made my experience at Garcia Infinity one of the best I've ever had in terms of buying a car. Before landing at Garcia, I had visited many luxury dealerships, only to be treated like a number. At Garcia, I was approached with respect, care and exceptional professionalism from the first moment I walked into the dealership to test drive a car. Most dealerships treat you like a customer, someone who represents sales and dollars. Not at Garcia....it is clear that Patrick and Tosh enjoy their work, genuinely enjoy their product and hold their customers in high positive regard.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    July 1, 2020

    Leonard Navarro is a wonderful person to work with for service on my car. Garcia Infiniti has always been a pleasure to deal with. Well done!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    June 25, 2020

    The only thing I have a problem with is that I was told it would be about 1200.00 and when I came to pick it up it was 1900.00, That is very unfair now... in the times when money is tight!!!!!!

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jesse Mullin

    Service Advisor

    (4.8) 8 reviews

  • 5.0 out of 5
    March 21, 2019

    It was seamless, Leonard new exactly what was wrong with the car and had it fixed in no time Excellent experience! Would recommended to anyone

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Leonard Navarro

    Service Advisor

    (5.0) 75 reviews

  • 5.0 out of 5
    March 6, 2019

    Every time my car needs fixing, Leonard has the answer. Thanks Leonard you are the best. If I could have him as an employee, I would. He knows the facts,... he understands the big picture and should be the CEO. He is that talented and honest. I know my car will have quality service at a reasonable price. Thanks! D

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Wow! We are happy to hear that Leonard has been able to provide such incredible service to you and will be sure to share your extraordinary compliment...s with him! Thank you so much for your 5-stars and we look forward to the opportunity to be of service to you soon!


    Worked with:
    Leonard Navarro

    Service Advisor

    (5.0) 75 reviews

  • 5.0 out of 5
    March 6, 2019

    Everyone at Garcia Infiniti is so helpful and friendly. I have been so pleased with the service and absolutely love my 2019 QX60! Superb dealership!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    This what we love to hear ¿¿¿ our customers receiving the exceptional service they deserve! Thank you for this review and for giving us the chance to ...show you a true Garcia INFINITI experience! Congratulations on your new QX60 and until next time, take care!


    Worked with:
    Leonard Navarro

    Service Advisor

    (5.0) 75 reviews

    Patrick Hornef

    Sales Consultant

    (5.0) 49 reviews

  • 5.0 out of 5
    February 20, 2019

    Took car for scheduled maintenance. I trust this dealership because they have always treated me fairly. Friendly staff, great mechanics, I know the job... will be done right. Many thanks to all the staff for such a great experience again.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are grateful to have loyal customers such as you, who depend on us for trusted maintenance and friendly service! Your support is greatly appreciate...d and we can¿¿¿t thank you enough for this amazing review and 5-star rating! We look forward to your next maintenance visit to show you another superior Garcia INFINITI experience, and until then, wish you all the best! Thank you!


    Worked with:
    Leonard Navarro

    Service Advisor

    (5.0) 75 reviews

  • 5.0 out of 5
    February 15, 2019

    Leonard thank you again for a great 5 star experience at Infiniti. Your customer service is always top notch from the call to pick up. Leonard has a very... high professionalism and standards I recommend Leonard to anyone he takes care of all your answers and concerns. Mr.Leonard Deserves a raise in pay for all his hard work. Until next time thank you again Mr.Loenard.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Wow! Thank you for your 5-stars and thoughtful review! We are grateful to have Leonard on our team and are glad to hear that he has shown you dedicate...d service time and time again! We¿¿¿ll pass along your compliments to him, as he¿¿¿ll be delighted to hear that he makes each visit a 5-star experience from start to finish! We look forward to serving you and your INFINITI for many more years to come and from all of us at Garcia INFINITI, thank you!


    Worked with:
    Leonard Navarro

    Service Advisor

    (5.0) 75 reviews

View More Reviews