[{"id":547169,"personPtyId":50387793,"firstName":"Leonard","lastName":"Navarro","titleText":"Service Advisor","emailTxt":"Lnavarro@garciacars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":17,"combinedEmpReviewCnt":21,"imageUrl":"https://cdn-user.dealerrater.com/images/264736d9da62.jpg","drDealerId":43386,"dealerEmpStartDtUtc":"1454284800","industryStartDtUtc":"517968000","certifiedEmployee":true,"deptDscrp":"Service"},{"id":419482,"personPtyId":31142032,"firstName":"Patrick","lastName":"Hornef","titleText":"Sales Consultant","shortBioText":"I have shared my passion for the automotive industry with thousands of great folks for 20 plus years, with 12 years experience in the auto repair business I am well versed in many different makes, models, advantages and disadvantages. I have represented the Infiniti brand for more than 7 years as the best overall value for your money. 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I love our city and love helping people. I enjoy time with my wife and three kiddos on my days off. I also enjoy working with clay. I have been working with ceramics since I was 14 years old and have received many awards for my work over the years. I look forward to helping you find your next vehicle, and making it the most enjoyable experience you have ever had. Check out my instagram: https://www.instagram.com/cars_on_tapp/","emailTxt":"dtapp@garciacars.com","combinedRecentReviewCnt":4,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/4ccd42dfaf8f.jpg","drDealerId":43386,"dealerEmpStartDtUtc":"1522540800","industryStartDtUtc":"1522540800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":547131,"personPtyId":31139572,"firstName":"Brandon","lastName":"Pierce","titleText":"General Sales Manager","shortBioText":"I have been in the industry since 2005. 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Rectangle 48
Sales 7:00 AM - 6:00 PM
Service 7:00 AM - 5:30 PM

Garcia INFINITI Hours

Sales

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 5:30 PM

Tuesday

7:00 AM - 5:30 PM

Wednesday

7:00 AM - 5:30 PM

Thursday

7:00 AM - 5:30 PM

Friday

7:00 AM - 5:30 PM

Saturday

9:00 AM - 3:00 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since December 2014

Garcia INFINITI is New Mexico's INFINITI Dealership. Serving Albuquerque, Rio Rancho, Bernalillo and Santa Fe as well as every point in the state.

...



If there's one thing we want everyone to know it's that at Garcia INFINITI we are here to make you happy. That's what we want from the time you walk into our showroom looking for the new or used INFINITI vehicle of your dreams to the day you want to trade it in.

"Excellence in Motion"

Service

Wheel Balance

$39.95

Oil, Filter Change

$59 and up*

Tire Rotation

$39.6 and up*

Transmission Service

$179

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
123 lifetime reviews. Includes reviews of Garcia INFINITI from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 14, 2018

    Great experience from start to finish! Dave was very knowledgeable and patient. Answered all of our questions and didn???t pressure us. Everyone in the... dealership made sure all our needs were met. Sure a pleasant experience. So excited about our new car.

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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Dave Tapp

    Product Specialist

    NOT RATED

  • 5.0 out of 5
    October 13, 2018

    Dave Tapp made our experience stress free! We were comfortable during the entire process! We bought the car and left the dealership without seconding... guessing ourselves. Dave Tapp is definitely steps above most car salesman!

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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Dave Tapp

    Product Specialist

    NOT RATED

  • January 7, 2016

    I learned about the folks at Garcia Infinity from my good friends who highly recommended I see them to buy my first luxury car. Patrick, Tosh and Tony... (at service, repairs) made my experience at Garcia Infinity one of the best I've ever had in terms of buying a car. Before landing at Garcia, I had visited many luxury dealerships, only to be treated like a number. At Garcia, I was approached with respect, care and exceptional professionalism from the first moment I walked into the dealership to test drive a car. Most dealerships treat you like a customer, someone who represents sales and dollars. Not at Garcia....it is clear that Patrick and Tosh enjoy their work, genuinely enjoy their product and hold their customers in high positive regard.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 4.8 out of 5
    October 13, 2018

    Our salesman was very helpful and professional. He had great knowledge of the vehicle we were interested in. I would recommend this place to anyone!

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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Dave Tapp

    Product Specialist

    NOT RATED

  • 5.0 out of 5
    October 12, 2018

    You can???t drive a better car than an Infiniti and there is no better place to shop for and buy one than Infiniti. The sales force (Al Alfano is wonderful)... is knowledgeable. The finance guys are a class act. The building is modern and they have a great space to display their sleek cars and host the purchase negotiations. Chris, who mans the reception desk among other duties, is a terrific lady. And the service department is courteous and proficient. You can???t go wrong going to Garcia for all of your vehicle needs.

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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Garcia INFINITI

    Wow thank you for this amazing review, Tracy! We will definitely share your wonderful compliments with the team and tell everyone to keep up the great... work! It was an absolute pleasure working with you and we look forward to continuing to serve you for many years to come! Thank you again!


    Worked with:
    Leonard Navarro

    Service Advisor

    (5.0) 21 reviews

    Justin Hodge

    F&I MGR

    (5.0) 8 reviews

    Jesse Mullin

    Service Advisor

    (5.0) 5 reviews

    Alan Alfano

    Product Specialist

    (4.9) 18 reviews

    Brandon Pierce

    General Sales Manager

    NOT RATED

  • 5.0 out of 5
    October 11, 2018

    Very easy to make an appointment. Given a car to use while my car was being serviced. My car was ready in the time they said it would be.

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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Garcia INFINITI

    We appreciate your awesome feedback, thank you so much for taking the time to share with us! We¿¿¿re looking forward to serving you again in the futur...e, and until we see you next, take care and thanks again!


    Worked with:
    Leonard Navarro

    Service Advisor

    (5.0) 21 reviews

  • 5.0 out of 5
    October 10, 2018

    Great service and recommendations. They were able to make recommendations on parts and fully inspected the car for any potential issues. Were able to meet... a request to have the car ready by a specific time too.

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Garcia INFINITI

    We sincerely appreciate you leaving us this excellent review, thank you! We¿¿¿ll be sure to pass along your positive feedback to the service team! Tha...nk you, and we hope to see you again soon!


    Worked with:
    Leonard Navarro

    Service Advisor

    (5.0) 21 reviews

  • 5.0 out of 5
    October 9, 2018

    I always take my vehicle to Garcia Infiniti for service. They???re fast and most importantly trustworthy. Leonard in the service dept. is great about keeping... me informed on services needed and recommend for my vehicle.

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Garcia INFINITI

    We¿¿¿re happy to hear that Leonard is doing a fantastic job, thank you so much for sharing with us! We will be sure to let him know you left him some ...great feedback! We appreciate your continued support and look forward to seeing you the next time your vehicle needs service! Thanks again!


    Worked with:
    Leonard Navarro

    Service Advisor

    (5.0) 21 reviews

  • 5.0 out of 5
    October 8, 2018

    Great service advisor . And service. I would recommend . Allways friendly and prompt. Great advice. We purchased aur infinity there and have been very... happy Lenard has been outstanding.

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Garcia INFINITI

    Thank you so much for taking the time to let us know how we¿¿¿re doing! Receiving wonderful compliments such as yours really makes our day, and we can...¿¿¿t thank you enough!


    Worked with:
    Leonard Navarro

    Service Advisor

    (5.0) 21 reviews

  • 5.0 out of 5
    October 6, 2018

    Took our infinity in for some relatively minor warranty work near the end of our coverage, and the dealer discovered a transmission problem that we had... not previously considered to be significant. It turned out the entire tranny needed to be replaced, and they did it per our warranty We were amazed that they not only covered, but diagnosed the problem for us, when we did not raise it as an issue. As a result, we confidently purchased another extended warrantee while we were there to cover our vehicle for four more years. Outstanding customer support by Leonard and the team at the Garcia Infinity!!

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Garcia INFINITI

    We appreciate you coming to see us, Shirley! More importantly, we¿¿¿re so happy to hear that our team was able to deliver excellent service and we loo...k forward to working with you for many more years to come! Thank you so much!


    Worked with:
    Leonard Navarro

    Service Advisor

    (5.0) 21 reviews

    Justin Hodge

    F&I MGR

    (5.0) 8 reviews

    Mark Franklin

    Service Manager

    NOT RATED

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