Reviews
I have taken my car to Garcia Infiniti to be serviced
I have taken my car to Garcia Infiniti to be serviced since I purchased it in 2017. I have always received excellent service at a fair price. A loaner car is provided without extra charge. I used it to get to work and then to return to the dealer after work to pick up my vehicle. It makes it convenient to get my car serviced.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your kind words with us! We’re thrilled to hear that the team has been able to provide you with convenient, high-quality service! Thanks for the 5 stars, and take care!
Great car great salesman
Ken Lien my sales guy at Garcia Infiniti was an excellent in helping me find my QX60. He called me as soon as the car I wanted hit the lot. Im very happy with the car and the after sales help he has given me when I come up with a dumb question. I did not experience any high pressure sales at Garcia Infiniti. Would recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I had a very positive experience buying my new car from
I had a very positive experience buying my new car from Julio on the sales team and the Garcia Infiniti group here in Albuquerque. This is my third Infiniti. The service and support at Garcia Infiniti over the years has been great. Happy to rely on them for sales and service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for leaving us a 5-star review! We’re thrilled to have you as a customer, and we love hearing that the team has provided you with quality service every time you’ve visited us. Thanks again, and we look forward to continuing to serve you!
They are the best!
Car dealerships are not my favorite place to spend time, but Mark Franklin, Brandon Pierce, Ken Lien, and Bill Jordan made it easy to understand who all other car dealers should strive to emulate! Great service, Great experience, great team!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Easy to get appointment, fast service, staff is very
Easy to get appointment, fast service, staff is very friendly, waiting room is clean and comfortable
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for leaving us a 5-star review! It’s always a pleasure to see reviews like yours, and we thank you for your support! We look forward to the chance to serve you again, until then, take care!
Wonderful experience with our salesman, Ken and Brandon
Wonderful experience with our salesman, Ken and Brandon in finance. Haggle free and a reasonable deal !!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind feedback! We are glad to hear that Ken and Brandon provided you with 5-star service, and we hope to provide you with the same experience in the future!
Service Dept.
Service Dept. is knowledgeable, courteous and always keeps us informed. We've been dealing with Leonard for over 10 years. I highly recommend the service dept. and sles.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5 stars! We appreciate your great review, and we’re glad to hear that Leonard has provided you with such great service over the years. Thanks for the recommendation, and we look forward to continuing to serve you!
We have dealt with this dealership for over 10 ten years,
We have dealt with this dealership for over 10 ten years, leasing cars and dealing with the service division. All employees are very professional and knowledgeable in their respective areas.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
See above
We have enjoyed working with Garcia over the years and looking forward to continues excellence.
We’re thrilled to receive your amazing review! It’s great to hear that we have been able to provide you with excellent service over the years, and we’re thankful for the 5 stars. We look forward to continuing to work with you, but until next time, take care!
We appreciate your outstanding customer service
Another satisfied customer! :)
Our history with Garcia Infiniti here speaks for itself… Why do you think we’re on our fourth one? Great service, Great experience, great car! We love it!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Purchase, lease, service all done seamlessly.
Purchase, lease, service all done seamlessly. No pressure or pushy salesmanship tactics here. Highly recommend both the dealership and Infiniti vehicles.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us, Caryl! We love hearing from our customers, and we’re glad to hear that we were able to provide you with 5-star service. Thanks again!