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Texas Dodge RAM

(192 reviews)

Reviews

(192 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Texas Dodge RAM from DealerRater.

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Great experience

The sales and financial were all very helpful and worked hard to get what I hoped for. I appreciate all the work they did for me. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thanks for the 5 stars, we're happy that we could give you a wonderful experience at Texas Dodge!

Love this dealership

The guys were al so nice and got us a great deal!!!! Buck was super nice and they worked wel with what we could pay

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thanks for leaving us wonderful feedback! We're happy that our sales team could help get you a great deal!

Amazing dealership

This is the second new Dodge vehicle I’ve purchased from Victor from Texas Dodge since July of 2017. They always take care of my needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the awesome feedback! We're glad that can continue to earn your business!

Best dealership

My company buys 45 trucks per year and this is our first time to deal with this dealership. It has been the best experience out of the multiple dealerships I deal with. We will definitely be buying more vehicles mostly because of the personnel were extremely helpful and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the feedback on us! We love hearing great stories from our customers! Come back and see us.

Good Service,but not sales

They pulled a bait and switch on me and I had to retain a lawyer to get the features they had sold me when I bought the car. They know they were wrong because they gave in when the lawyer contacted them and told them we would take them to court.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
2 people out of 2 found this review helpful.
Dealer response

We appreciate your honest feedback and we always want our customers to feel safe and comfortable about a purchase from us. Can you please contact our store and ask for our General Manager, Joe Harless? He'd like to personally hear about your experience and hear your concerns from it. Thank you. Sincerely, Texas Dodge.

Great buy

We found a great truck for an awesome price which is hard to find, thank you Thomas for your help and patience, we are happy with our purchase 🤗

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for your input on your visit! We love helping our customers get a great deal!

Very good

Very thourow and friendly staff. David kept in the loop on every thing that was going on with the transport of the vehicle. He even delivered it to my work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy that we could provide you with a great experience at our dealership! Let us know if there is anything else we can do!

Service Department is excellent

I took my Challenger here after making a 1,400 mile trip with the ABS light on. They diagnosed and fix the issue and covered the charges because another dealership should have found that fault before. I also took it in again for windshield wiper sprayers not working and they had me in and out in under 40 minutes. Great service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad that we could give you guys an awesome experience! Let us know if there is anything else we can do!

Getting service at Texas Dodge

It was easy to get the factory recalls done on my Jeep Wrangler. The folks in service were very accommodating as they opened doors, brought my Jeep back to me when finished & etc. this dealership is far from meeting the level of satisfaction of the Toyota dealership. Still a pleasant experience however.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing this with us! We're glad that we could give you a great experience!

Very helpful an friendly. Really enjoyed Haze..

Your service dept is second to none. Very professional installing the extra bling I added to my new truck. I was very pleased with the looks an outcome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for giving us 5 stars and wonderful feedback! We appreciate you sharing this with us!