Texas Dodge RAM

Since I haven’t yet removed the worthless xxx emissions system on my Ram, I received the “Exhaust filter full, power reduced. See dealer” message while driving cross country. Arthur at Texas Dodge was able to get me in right away for a forced regeneration, and after a few hours, I was back on the road to Phoenix with no more issues!

Went in for a recall on my 2021 Ram for a seatbelt repair. I was told it would take about 35 minutes. I was out in less then 20 minutes. Staff was very helpful and friendly

The crew at Texas Dodge worked me on and serviced my truck in a timely manner. No issues. I have had no problems at this facility other than factory warranty that seems to not cover what breaks.

This dealership has horrible customer service. I came from Albuquerque to buy a new Ram and paid 70,000 cash for it with a bank transfer. I was told that when my wife and I flew in that a guy named Michael would give us an orientation on our new purchase. When we got there and they knew exactly when that would be Michael was not there. We were told to go grab some lunch and come back and he would help us then so that’s what we did. When we came back he said he was too busy. It’s been 2 months now and we just contacted the dealership again and we were told someone would contact us the following day but no one ever did. We have never been treated so poorly ever at a dealership. Unbelievable especially if you consider we came all the way from Albuquerque and paid cash. If you want good customer service after the sale consider going to another dealership. Tom

Service was done on time and I was satisfied with the work performed. The dealership has a nice waiting area and the option for a free shuttle.

The service people at this dealer are awesome. They always do their best to get you in and out as fast as possible and they have a great attitude. They are very helpful.

Sales person was very professional and not pushy. Explained everything in vehicle and took the time to help us out was not rushed.

Worked well with me on coming to an agreement on the price happy with that

That's you worst place to go i would never buy a car from there they lie to you there sell people will tell you what you want to hear then change it around and play dumb about it if they deliver your vehicle they have an old couple that is pushy about you signing paper work so you don't have time to look it (BEWARE)

Lorenzo in the service department was professional, knowledgeable and very helpful. He worked me into the schedule on two separate occasions