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Derek Thomas was prompt and attentive to my service request. Derek Thomas also corrected a service recall on my vehicle which saved me having to make a... separate appointment for the service recall. Enjoyed Derek Thomas taking care of my vehicle needs.
My fantastic experience with Marcus and CJ was amazing!!! This was my first Volvo and I’m very pleased with my beautiful vehicle. XC60. I was treated so... well, both gentlemen answered my questions and conducted themselves with a professional attitude. Marcus and CJ are knowledgeable of the product, highly intelligent and efficient. With all the gray hairs I have given them,These two gentlemen made me very grateful to be a part of the Volvo family. I look forward to worrying them again ❤️ Thank Marcus CJ and Michelle rock ⭐️
These guys know what they are doing and how to follow up, provide honest information, pricing and overall service. I will buy my next car from them and... recommend them highly. Ask for James - he is a salesman that you can trust and provide you whatever you need to make it a highly satisfactory transaction.
I have been a customer of Volvo of Memphis since they opened. They are hands down the best dealership around. The facility is always immaculate, the... staff is always nice, and the service writers always know what they are talking about. I cannot say enough good about them and their service.
Jacques Smith was very personable and helpful during my initial visit and each follow-up visit. He answered all questions and gave me sufficient time... to make a decision without pressuring me. James Rogers assisted Mr. Smith during his absence and provided me with additional information and assistance in a very pleasant and accommodating manner.
I was VERY impressed with the service department and team at Volvo. They were all professional, caring and SUPER NICE. Derek was amazing and he listened... to my issues and treated me with RESPECT
Derek Thomas set up my visit, provided a loaner car and called as soon as my car was serviced! Although I had a problem with A/C traveling home, he scheduled... me to return the next morning and the service was taken care of immediately! In both visits everyone was professional and never hesitated to see that my car was in perfect working order!
Eric at Volvo Memphis always provides exceptional service. He arranged for pick up and drop off of my vehicle. He followed up with call to discuss findings... and was able to answer questions. I share with my family and friends the service that you guys provide. It's one thing to buy a great car having a great service department REALLY makes the difference.
James Rodgers and Ernie Norcross were very professional. Answered my questions accurately and with concern for me. They made me comfortable during the... car shopping phase and were responsive and fair during the buying process.
Derek Thomas assisted me and went the extra mile. He was patient and knowledgeable. While replacing the recalled part, he noticed I needed brake pads which... I agreed to replace. While performing the service, another part broke, which he repaired at no charge. I appreciated his professionalism.