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Vandergriff Chevrolet

(1,655 reviews)
Visit Vandergriff Chevrolet
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 4:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–6:00pm
Tuesday 8:30am–9:00pm 7:00am–6:00pm
Wednesday 8:30am–9:00pm 7:00am–6:00pm
Thursday 8:30am–9:00pm 7:00am–6:00pm
Friday 8:30am–9:00pm 7:00am–6:00pm
Saturday 8:30am–9:00pm 7:00am–4:00pm
Sunday Closed Closed
New (817) 697-3478 (817) 697-3478
Used (817) 912-5967 (817) 912-5967
Service (817) 918-4107 (817) 918-4107

Reviews

(1,655 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Vandergriff Chevrolet from DealerRater.

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Top of the line

Jeff was very helpful and gave me options I would have never considered. Bought the Traverse a very happy with Jeff and the service of all who handled my sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback!

Bait and Switch

Found vehicle advertised online. Called to confirm availability and spoke with Leslie directly who assured me it was as I was driving 90 minutes to see this vehicle. I text while I was enroute to confirm make, model, and availability and Leslie again confirmed the vehicle was available and they would be waiting for me. Upon arrival the sales rep could not find the vehicle and then tried to sale me a different, more expensive vehicle and could not even match the price of other local dealerships. When I again asked to see the vehicle I came in to view it was then confirmed that this vehicle has been wrecked as a loaner and was in the body shop. Sales team was still unwilling to even match the advertised price of other local Chevy dealers and would not honor a military discount either. Thanks for wasting over 6 hours of my time guys! Super job on your 4th of July sales event. Still waiting to see a manager as I type this....

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

We are sorry to hear about your less than perfect experience with Vandergriff Chevrolet. Please contact Jared McCarty at 817-299-2241 at your earliest convenience so we can address your concerns.

Good experience

I had an appointment early on a Saturday for an oil change. I opted to wait for my car. They offered a carwash. Very good job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

At Vandergriff Chevrolet, our reputation is one of our top priorities. Your positive review is what we are always striving for!

Great Experience

Jeffrey was great as well as the finance team. I will buy again from Vandergriff and have nothing but good things to say about my experience there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

At Vandergriff Chevrolet, our reputation is one of our top priorities. Your positive review is what we are always striving for!

Vandergriff Chevrolet is the best

I had a great experience at Vandergriff Chevy . Sasha she is wonderful she listens she is not pushy and very easy to talk to . Go see Sasha the great ! The environment was very uplifting.they changed the game in car buying , thanks yall

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your positive feedback!

Wonderful experience

We had a great sales rep i would recommend him to everyone. He was fast and kind and great with my kids. Answered all my questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to leave us a positive review!

Good dealership

Oscar waited on me last time I was in there. He was a "Double O!" :) Can't remember his last name but it began w/an O. We have bought cars here and have had them serviced. Don't think we have ever had a bad exp. So far so good. I would recommend this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you from all of us at Vandergriff Chevrolet!

Major car repair 2911 Cruze

My service rep was very nice and very knowledgeable. My 2011 Cruze has had numerous problems since I bought it. Recalls also. I am hoping since this is my only transportation that it will hold up. I really am not in a position to buy a new car at this time. Overall I have been satisfied with my experience with Vandergriff Chev and my service rep.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate you taking the time to leave us a positive review!

Best Dealership in DFW!

I went to literally, and I mean literally every Chevrolet dealer in the Dallas-Fort Worth area. I was trying to buy 2019 Chevy Corvette and got the runaround from every single one of them. Ironically over half of the general sales manager spoke of Vandergriff and said I should never go there cause they play games. Now I know why they said not to go there Because they knew I would get an incredible deal. Adrian and Jorge were my salesman and they were phenomenal. Lets just say my lease payment is half the payment I was being offered at the other dealerships. Ill never shop at any other dealership in the DFW metroplex.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

Bait and Switch

I scheduled an appointment just before closing time on a Friday. Drove an hour to see a specific vehicle, that I was told was there (obviously, they gave me an appointment), got to the dealership close to opening on Saturday. The salesman took all my personal contact information before getting the car. When he came back after scanning my ID and getting what he needed, surprise, surprise, the car was sold the day before. Of course they have another, more expensive vehicle to show me. What a joke. Now I can expect to be harassed with marketing info. Use caution when dealing with Vandergriff Chevy!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Mike, We are sorry to hear about your less than perfect experience with Vandergriff Chevrolet. Please contact Jared McCarty at 817-299-2241 at your earliest convenience so we can address your concerns.