Don Ledford Automotive

4.2 out of 5 4.2
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 7:30 AM - 5:00 PM

Don Ledford Automotive Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:00 PM

Tuesday

7:30 AM - 5:00 PM

Wednesday

7:30 AM - 5:00 PM

Thursday

7:30 AM - 7:00 PM

Friday

7:30 AM - 5:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2017

We have a proud family-owned tradition of excellence and that continues today. Our goal is to be the place of choice for all of your vehicle and service needs. Whatever your needs, we promise to be there for you, for years to come.

...



Thank you for visiting,

Debbie Ledford Melton

"We say YES!"

Service

Tire Rotation

$19.95

Oil, Filter Change

$32.95 and up*

Brake Inspection

Complimentary

Air Filter Replacement

$26.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.2 out of 5 4.2
40 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 25, 2018

    The service has been great! Faster than before. And my service person is so helpful and attentive.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for sharing your experience with us, Ellis! We are so pleased to hear that we were able to correct your impression of us with you! C...ustomers like you keep us motivated to continue raising the bar in our services to ensure our clients know just how much we value them. Thank you again for taking the time to leave us a review. We appreciate you and your business! Best regards, The Don Ledford Care Team

  • 3.0 out of 5
    July 25, 2018

    They did not find the problem right away . But when they did and got the part in they fixed it .

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I am sorry there was an issue with your seat being fixed right away, however I am glad we were able to handle it! Your satisfaction is very important ...to us! We will always do everything we can to make sure you receive the best service every visit! Thank you for your patience with getting the parts for your vehicle! Best Regards, Don Ledford Care Team

  • January 23, 2018

    Great place to purchase a vehicle! Everyone is very helpful and friendly! Great Prices! I also use them for service on my vehicle and they always have... great prices and expert service! Would not shop anywhere else!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for great review! We will always work hard to make sure you get the best prices available and great service! We look forward to assisting yo...u in the future.

  • 5.0 out of 5
    March 27, 2018

    My 2015 'Vette developed a shudder in the tranny, which is common to this vehicle, the dealership promptly fixed it under warranty. Very well managed and... courteous dealership, highly recommend.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, thanks for your praise and kind comments about our team. Our Don Ledford Customer Care Team is always so thrilled to have such a great review with... positive feedback also knowing our Guest are completely satisfied makes our day. To show our appreciation we have a gift for you on your next visit. Thanks again for the recommendation, and have an amazing day!

  • 5.0 out of 5
    March 21, 2018

    Thanks to Mr. Rittenhouse I trust Don Ledford to service my car. He is the reason I know my car will be taken care of in a most professional way.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, we're happy to hear you had such a positive experience with our team! We appreciate your feedback and taking the time to give us a 5 star ratin...g. To show our appreciation we have a gift card waiting for you on your next visit. Thanks again for the great review.

  • 4.0 out of 5
    March 16, 2018

    Very nice staff other than the the wait time and very nice facility I usually deal with mike in service always very pleasant to work with

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Jack for sharing your experience with us! We will always work hard to make sure you have the great experience you deserve! I will discuss th...e wait time with our service manager to see how we can improve this! I have to agree with your, Mike is wonderful! We look forward to assisting you in the future! Best Regards, Don Ledford Team

  • 5.0 out of 5
    February 24, 2018

    The service manager, Mike Rittenhouse, provided excellent service. The only problem we’re having is our car’s computer is not storing a history of the... codes.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kenneth Blanton, we are very happy we could provide you with a positive experience. We want to apologize for not being able to store the code at that... particular time. Unfortunately we can read the issue if the warning feature is not on. Please let Mike know or just stop by immediately if/and when you see this warning feature light come back on. Again we apologize for the inconvenience, we value your business and friendship.

  • 5.0 out of 5
    January 31, 2018

    satisfied with service experience at Don Ledford dealership

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    William Stephenson, thank you so much for the positive review! To show our appreciation, our Customer Care Team have a special gift for you on your ne...xt return, just ask for Tiquila or Vickie.

  • 5.0 out of 5
    January 23, 2018

    Great service, friendly staff. I highly recommend this dealership for all your transportation needs. Everyone goes out of their way to make you feel like... Family.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your great review! We will always work hard for you! We do consider you part of our Don Ledford family! We look forward to assisting you... in the future.

  • 1.0 out of 5
    January 22, 2018

    Advertised a used car and it never was available to see nor purchase. Poor sales people helping, hard to contact. Wouldn't recommend this dealership to... anyone.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I am a manager here at Don Ledford in Cleveland and I would love to discuss your experience a little more with you! Your satisfaction is very importan...t to us. I was unable to find your information in our system. Can you please give me a call at 423 476 9363 I will try my best to assist you! I really hope to hear from you soon.

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