Don Ledford Automotive

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5.0
(51 reviews)
Visit Don Ledford Automotive
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–7:00pm
Friday 9:00am–7:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
New (423) 641-5383 (423) 641-5383
Used (423) 641-5424 (423) 641-5424
Service (423) 641-5429 (423) 641-5429

Inventory

See all 109 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2022.
We have a proud family-owned tradition of excellence and that continues today. Our goal is to be the place of choice for all of your vehicle and service needs. Whatever your needs we promise to be there for you for years to come.

Thank you for visiting

Debbie Ledford Melton
We say YES!

Service center

Phone number (423) 641-5429

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–5:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Reviews

5.0
(51 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Judy's New Equinox

Great buying experience...John Cook (Cookie) was my salesman and he was tireless in answering all my questions and seeing that I was totally satisfied with my choice of cars. I love my new Equinox!!!

5.0

Judy's New Equinox

Great buying experience...John Cook (Cookie) was my salesman and he was tireless in answering all my questions and seeing that I was totally satisfied with my choice of cars. I love my new Equinox!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Judy, we're happy you found our staff John to be so supportive during your experience here at Don Ledford Automotive Center, INC.. Please let us know if there is anything else we can do for you; we are more than happy to help!

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5.0

Great repair job on my car!

Jeff Mitchell always takes great care me! Great Job!

5.0

Great repair job on my car!

Jeff Mitchell always takes great care me! Great Job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Mark, we're happy you found our staff to be so supportive during your experience here at Don Ledford Automotive Center, INC.! If you have any further questions, please give us a call. We're always happy to help!

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5.0

Ledford Chevrolet

In and Out quickly. Of course we had a phone in reservation.

5.0

Ledford Chevrolet

In and Out quickly. Of course we had a phone in reservation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Michael, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

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5.0

Don Ledford GMC Chevrolet Buick

Went in for oil change appointment. I brought my own oil filter for my 2020 GMC 1500 and they have no problem with that. Work was done promptly in 20 min. The vehicle was clean and screen reset accurately.

5.0

Don Ledford GMC Chevrolet Buick

Went in for oil change appointment. I brought my own oil filter for my 2020 GMC 1500 and they have no problem with that. Work was done promptly in 20 min. The vehicle was clean and screen reset accurately.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Chris, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

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5.0

Checking out cooling system

Service manager and techs know exactly what they are doing without wasting time or money.

5.0

Checking out cooling system

Service manager and techs know exactly what they are doing without wasting time or money.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Chris, we appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

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5.0

Austin, Don Ledford

Austin did an amazing job, definitely would recommend buying again. Great experience

5.0

Austin, Don Ledford

Austin did an amazing job, definitely would recommend buying again. Great experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Don Ledford Automotive Center

Since I have visited the service department of the dealership several times already I knew what to expect. I was greeted by a friendly associate when I arrived. I gave her my name and she knew why I was there. Then I met the service consultant that I made my appointment with and he was very friendly and helpful as well.

5.0

Don Ledford Automotive Center

Since I have visited the service department of the dealership several times already I knew what to expect. I was greeted by a friendly associate when I arrived. I gave her my name and she knew why I was there. Then I met the service consultant that I made my appointment with and he was very friendly and helpful as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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5.0

Wonderful experience

Highly recommend a Buick encore. I bought a car from Don Ledford of Cleveland TN. Our salesman provided great service. Highly recommend

5.0

Wonderful experience

Highly recommend a Buick encore. I bought a car from Don Ledford of Cleveland TN. Our salesman provided great service. Highly recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Don Ledford Automotive. Cleveland TN.

Excellent online service!! Exceeded my expectations!! I love my new GMC Yukon. If you are looking for a new or used vehicle. Check out Don Ledford Automotive. Again excellent service!!

5.0

Don Ledford Automotive. Cleveland TN.

Excellent online service!! Exceeded my expectations!! I love my new GMC Yukon. If you are looking for a new or used vehicle. Check out Don Ledford Automotive. Again excellent service!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Customer

Great dealership. Have been bringing my 3 vehicles for years.

5.0

Customer

Great dealership. Have been bringing my 3 vehicles for years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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See all 51 reviews