Don Ledford Automotive

4.6
(43 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–7:00pm
Friday 9:00am–7:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
(423) 476-9363 (423) 476-9363

Inventory

See all 6 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2017.
We have a proud family-owned tradition of excellence and that continues today. Our goal is to be the place of choice for all of your vehicle and service needs. Whatever your needs we promise to be there for you for years to come.

Thank you for visiting

Debbie Ledford Melton
We say YES!

Service center

Phone number (423) 476-9363

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–5:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Reviews

4.6
(43 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews from DealerRater

5.0

Don Ledford Automotive. Cleveland TN.

Excellent online service!! Exceeded my expectations!! I love my new GMC Yukon. If you are looking for a new or used vehicle. Check out Don Ledford Automotive. Again excellent service!!

5.0

Customer

Great dealership. Have been bringing my 3 vehicles for years.

5.0

Don Ledford

Great experience. Ric Clinton is amazing and really loves his job. Also, was extremely helpful and accommodating.

5.0

The Best Service Department !

I got a great price and super service when I bought my set of tires for my vehicle at Don Ledford! Great job by all and very friendly!

5.0

Great Service

The service has been great! Faster than before. And my service person is so helpful and attentive.

Dealer response

Thank you so much for sharing your experience with us, Ellis! We are so pleased to hear that we were able to correct your impression of us with you! Customers like you keep us motivated to continue raising the bar in our services to ensure our clients know just how much we value them. Thank you again for taking the time to leave us a review. We appreciate you and your business! Best regards, The Don Ledford Care Team

3.0

Fix car seat

They did not find the problem right away . But when they did and got the part in they fixed it .

Dealer response

I am sorry there was an issue with your seat being fixed right away, however I am glad we were able to handle it! Your satisfaction is very important to us! We will always do everything we can to make sure you receive the best service every visit! Thank you for your patience with getting the parts for your vehicle! Best Regards, Don Ledford Care Team

5.0

2015 Corvette warranty service.

My 2015 'Vette developed a shudder in the tranny, which is common to this vehicle, the dealership promptly fixed it under warranty. Very well managed and courteous dealership, highly recommend.

Dealer response

Hi, thanks for your praise and kind comments about our team. Our Don Ledford Customer Care Team is always so thrilled to have such a great review with positive feedback also knowing our Guest are completely satisfied makes our day. To show our appreciation we have a gift for you on your next visit. Thanks again for the recommendation, and have an amazing day!

5.0

Oil Change and Service

Thanks to Mr. Rittenhouse I trust Don Ledford to service my car. He is the reason I know my car will be taken care of in a most professional way.

Dealer response

Hello, we're happy to hear you had such a positive experience with our team! We appreciate your feedback and taking the time to give us a 5 star rating. To show our appreciation we have a gift card waiting for you on your next visit. Thanks again for the great review.

4.4

Oil change appointment at 115 wasn?t done till 3

Very nice staff other than the the wait time and very nice facility I usually deal with mike in service always very pleasant to work with

Dealer response

Thank you Jack for sharing your experience with us! We will always work hard to make sure you have the great experience you deserve! I will discuss the wait time with our service manager to see how we can improve this! I have to agree with your, Mike is wonderful! We look forward to assisting you in the future! Best Regards, Don Ledford Team

5.0

Ken Blanton

The service manager, Mike Rittenhouse, provided excellent service. The only problem we?re having is our car?s computer is not storing a history of the codes.

Dealer response

Kenneth Blanton, we are very happy we could provide you with a positive experience. We want to apologize for not being able to store the code at that particular time. Unfortunately we can read the issue if the warning feature is not on. Please let Mike know or just stop by immediately if/and when you see this warning feature light come back on. Again we apologize for the inconvenience, we value your business and friendship.

Read all 43 reviews