Thank you. Your email has been sent to the dealer.

Share 
Sales 9:00 AM - 5:00 PM
Service 8:00 AM - 3:00 PM
Mon 9:00 AM - 7:00 PM
Tue 9:00 AM - 7:00 PM
Wed 9:00 AM - 7:00 PM
Thu 9:00 AM - 7:00 PM
Fri 9:00 AM - 7:00 PM
Sat 9:00 AM - 5:00 PM
Sun Closed
Mon 7:30 AM - 5:00 PM
Tue 7:30 AM - 5:00 PM
Wed 7:30 AM - 5:00 PM
Thu 7:30 AM - 7:00 PM
Fri 7:30 AM - 5:00 PM
Sat 8:00 AM - 3:00 PM
Sun Closed

Inventory

Reviews

4.5
30 lifetime reviews.
  • 2015 GMC Sierra 1500 Purchase

    I went in to the dealership with the intention of test driving a GMC Sierra 1500 to see how it compared with the Ford F150. Within 5 minutes of ar...

    Dealer Response

    Thank you, Sierra 1500 Owner for your positive description of your buying process here at Don Ledford Automotive. We try every day to take the str...


    Show Full Review

    I went in to the dealership with the intention of test driving a GMC Sierra 1500 to see how it compared with the Ford F150. Within 5 minutes of arriving I was inside the GMC I was interested in and leaving the dealership on a test drive. The salesman was knowledgeable about the truck, and very friendly. I decided on the test drive that I liked the GMC better and would be purchasing one (albeit I didn't realize it would be that day :) ). I asked for a quote on my trade in to see how it compared to others I had received, and had one in about 45 minutes from arriving back to the dealership. The number I received was in the ball park of where I needed to be, so I decided to ask for a price on the truck. I was a cold walk in off the street, and the salesman I was working with at that time had an appointment with another customer who was coming in from out of town and to Don Ledford's credit the transition between my original salesman and his fellow team member was smooth and painless. I did not have to rehash anything, and the original salesman even came by every so often to see how the process was going. After we discussed what the price would be I decided to get a financing quote as I was satisfied with the price as I understood it. Full disclosure, there was some confusion as to the price in question, but to Don Ledford's credit they realized there was a miss communication and promptly not only corrected it, but met me more than mid way between what the understood price was, and what the intended price was. I give this dealership a lot of credit on this, they could have just walked away and chalked this up to a loss, but instead they worked with me and got me a very solid deal on a truck I really wanted. I would highly recommend this dealership to anyone, they are friendly, are willing to work with you, and at no point did I feel like I was being snowed and pressured. With a back up in the financing area, they even stayed more than 90 minutes after closing to get the deal done.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Sierra 1500 Owner for your positive description of your buying process here at Don Ledford Automotive. We try every day to take the stress out of a major purchase and work deals your way to give the best possible customer experience. I'm happy you are enjoying your purchase. I'm sure your experience with our service department will also be a great one but please let me know if we can help you in any way. Thanks again, Debbie Ledford Melton Dealer Principal


    Hide Full Review
  • bad service

    Recently acquire about a car told I had to give a downpayment. I was actually ok with that but they never did call me back to verify what i wanted...

    Dealer Response

    I am a manager here at Don Ledford and I wanted to personally reach out to you about your experience. I believe I spoke to you yesterday about thi...


    Show Full Review

    Recently acquire about a car told I had to give a downpayment. I was actually ok with that but they never did call me back to verify what i wanted to do. They sold the car while they where checking my financials . I’m all ok with them selling but I’m upset they made me go through all their process and then sell the car right under me when I was actually OK with the down payment . So out of state buyers like myself beware of them selling a car and not going through their word. They give salesman a bad name .

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I am a manager here at Don Ledford and I wanted to personally reach out to you about your experience. I believe I spoke to you yesterday about this vehicle. I know it was very frustrating for you and that is not how we want your car buying experience to be. We work with out of state customer everyday and we try very hard to make sure everyone has a great experience. We do have some processes in line like a deposit to hold the vehicle if you are certain it is the one for you. Some of our vehicles are very popular and have multiple customers interested daily and we want to make every customer happy if possible. I would love to discuss this with you again and see what I can do to help you. Please give me a call at 423 476 9363.


    Hide Full Review
  • Getting my vehicle serviced

    Great experience. Didn?t take to long to have oil changed

    Dealer Response

    Thank you Katie! I am so pleased to hear you had a great experience with us! We really appreciate you giving us the opportunity to serve you. To s...


    Show Full Review

    Great experience. Didn?t take to long to have oil changed

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Katie! I am so pleased to hear you had a great experience with us! We really appreciate you giving us the opportunity to serve you. To show our appreciation to you for being such a great customer and also for a great review, we would like to give you a special gift on your next visit! We look forward to assisting you in the future. Regards, Don Ledford Team


    Hide Full Review
Read All Reviews

Service & Repair

About Our Dealership

Dealer on Cars.com since September 2017

We have a proud family-owned tradition of excellence and that continues today. Our goal is to be the place of choice for all of your vehicle and service needs. Whatever your needs, we promise to be there for you, for years to come.

Thank you for visiting,

Debbie Ledford Melton

"We say YES!"