Reviews
Write a reviewNot very good response.
Not very good response. Said they would contact me several times. However, they (Don Ledford) did not …
Not very good response.
Not very good response. Said they would contact me several times. However, they (Don Ledford) did not …
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Alan, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
Appreciate You!!
I appreciated John Cook's low pressured sales. He was respectful and showed us cars that met our criteria. This place works well together. The people will assist others when they are busy when you come in. They try to get things accomplished and answer your questions. Always saying anytime they are open, I can call to get assistance or questions answered.
Appreciate You!!
I appreciated John Cook's low pressured sales. He was respectful and showed us cars that met our criteria. This place works well together. The people will assist others when they are busy when you come in. They try to get things accomplished and answer your questions. Always saying anytime they are open, I can call to get assistance or questions answered.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Yvonne, we are so happy to read such a great review about Don Ledford Automotive Center, INC.! Please don't hesitate to reach out if there's anything additional we can do for you.
Service engine light ?.Oil Pump Repair
Not happy at all. I'll go in with the service engine light on they tell me it's my oil pump replace it and then tell me that my air conditioner condenser is leaking and then I go to pick it up. My air conditioner does not work. It worked when I dropped it off and then when I went to pick it up, they tell me that somethings wrong with my transmission, they charge me $3598.00 and never let me use a coupon bigger than a $50 which I find very ridiculous when you're spending that much money. Now I have my truck with the air conditioner not working and somethings wrong with transmission all this happened while I was at your shop.
Service engine light ?.Oil Pump Repair
Not happy at all. I'll go in with the service engine light on they tell me it's my oil pump replace it and then tell me that my air conditioner condenser is leaking and then I go to pick it up. My air conditioner does not work. It worked when I dropped it off and then when I went to pick it up, they tell me that somethings wrong with my transmission, they charge me $3598.00 and never let me use a coupon bigger than a $50 which I find very ridiculous when you're spending that much money. Now I have my truck with the air conditioner not working and somethings wrong with transmission all this happened while I was at your shop.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Andy, thank you for your feedback as it helps us to improve. I apologize for any miscommuncation that may have taken place. After reviewing your visit, the labor was discounted from the normal rate and a $50.00 store coupon that you brought to us was added. I will reach out to you to discuss the matter in more detail. Once again I do apologize for any misunderstanding.
Ken Kinches
I was having a problem with both key fobs and it was getting close to time for Don Ledford to close. The service dept. allowed me to bring my vehicle and leave it until morning. I also was needing an oil change and tire rotation. By the afternoon of the next day, the service dept. notified me that my vehicle was ready to pick up.
Ken Kinches
I was having a problem with both key fobs and it was getting close to time for Don Ledford to close. The service dept. allowed me to bring my vehicle and leave it until morning. I also was needing an oil change and tire rotation. By the afternoon of the next day, the service dept. notified me that my vehicle was ready to pick up.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kenneth, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GMC Serria front axle seal replacement
Great service, friendly and helpful employee's. Work was performed in a timely manner. Felt Price was a little expensive for front axle seal replacement
GMC Serria front axle seal replacement
Great service, friendly and helpful employee's. Work was performed in a timely manner. Felt Price was a little expensive for front axle seal replacement
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Larry, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Judy's New Equinox
Great buying experience...John Cook (Cookie) was my salesman and he was tireless in answering all my questions and seeing that I was totally satisfied with my choice of cars. I love my new Equinox!!!
Judy's New Equinox
Great buying experience...John Cook (Cookie) was my salesman and he was tireless in answering all my questions and seeing that I was totally satisfied with my choice of cars. I love my new Equinox!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Judy, we're happy you found our staff John to be so supportive during your experience here at Don Ledford Automotive Center, INC.. Please let us know if there is anything else we can do for you; we are more than happy to help!
Great repair job on my car!
Jeff Mitchell always takes great care me! Great Job!
Great repair job on my car!
Jeff Mitchell always takes great care me! Great Job!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mark, we're happy you found our staff to be so supportive during your experience here at Don Ledford Automotive Center, INC.! If you have any further questions, please give us a call. We're always happy to help!
Ledford Chevrolet
In and Out quickly. Of course we had a phone in reservation.
Ledford Chevrolet
In and Out quickly. Of course we had a phone in reservation.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michael, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
Don Ledford GMC Chevrolet Buick
Went in for oil change appointment. I brought my own oil filter for my 2020 GMC 1500 and they have no problem with that. Work was done promptly in 20 min. The vehicle was clean and screen reset accurately.
Don Ledford GMC Chevrolet Buick
Went in for oil change appointment. I brought my own oil filter for my 2020 GMC 1500 and they have no problem with that. Work was done promptly in 20 min. The vehicle was clean and screen reset accurately.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Chris, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
Checking out cooling system
Service manager and techs know exactly what they are doing without wasting time or money.
Checking out cooling system
Service manager and techs know exactly what they are doing without wasting time or money.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Chris, we appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!