Chalmers Ford

Ford’s Quick Lane is awesome. The customer service is incredible. The staff took care of my needs immediately and I was in and out of there QUICK.

Associate was pleasant and accommodated me even though I was somewhat early. I asked for quick and efficient service and that is what I received. Explanation of service was concise and clear.

I scheduled my Ford Ranger for routine service. The work was completed efficiently and I received a thorough report on the work completed and the breadth of review. Going above and beyond is something I expect from Chalmers. The rep noticed that my iPod connection wasn't as expected, and they reloaded and tested the software. I assumed the connection problem was normal, but they took care of it and the radio now works flawlessly.

Excellent Service and very quick. These guys know what they're doing! Thank You!

Stopped in without appointment due to check engine light. Thanks to Trent I was up and on the road in just a few hours after he found my brake lines were damaged.

Everything works and keeps working! The service department is fast and thorough and I appreciate it. Multiple trucks bought from this dealer! All Ford pickup[ winners!

If I could give the service department Zero stars I would have. The had my truck over 3 months for extended warranty work. After the 1st month and a half the called and told me it was finished. When I went to pick it up it had the same issue as I took it ibn for. I didn't even take it out of their shop. They charged my warranty company $2,600+ this 1st time plus I had to pay $280 out of my pocket to get the truck released. They took it back in and had it another month and a half and charged my warranty company what looks to be $4k+ again. I also had some stuff behind the front seat that was missing. I didn't notice it right away but once I did I thought I might have left it at my mountain cabin. I went down there last weekend and it wasn't there. Someone had also rifled through a container I keep basic tools in. I guess this is my fault for leaving stuff in the truck. Don is probably rolling over in his grave with the quality of the service department. Everything was awesome when he was alive. I emailed the mane manager twice and left him a voicemail but not once has he returned any communication. I have spoken with others that won't take their vehicles their and take them to a competing Ford dealership.

Going on vacation the next day and my truck was having issues going into gear. Don Chalmers got me in and troubleshot the issue quickly. Part wasn't available but they were able to get the issue repaired enough so I could still go on vacation and allow me to come back at a later time for the part replacement. They didn't have to do this but I really appreciate what they did to allow me to still go on my vacation.

Robert Kelly and salesman Tony Sifuentes were very good and knew what they were nice got me in and out very fast recommend anytime to my friends ......

this location is always doing their best. from scheduling thru payment of service. The service is well done, the time and perforance of the staff is very professional. They are very knowledgable and kind. I have been using chalmers for over 15 years and I will continue to do so