Chalmers Ford

For a late night oil change, excellent customer service was provided!! I asked questions about other things that did not pertain to my oil change, and every time, honest feed back was given.

I was having starting problems with my Ford Fiesta. I took it to another place for help but received none. I finally decided to take to a Ford dealership in Rio Rancho, NM...Don Chalmers. Long story short, I was helped by Trent Durham...who by the way should be cloned! He not only found the problem and fixed it, he also acknowledged 2 recalls that I had forgotten about and also fixed them. Time and price was also great. Thank you Trent.

Easily scheduled my sister's Focus to take care of a recall notice she had received. (she lives in Ohio). Diana the service rep at Chalmers was polite and informative. This recall was an all day event. I used the shuttle to get home. When the issue was taken care of, I received a call that the car was ready. Diana, again explained what had been done.

My service issue was handled in a very professional manor. Problem was diagnosed, and repairs made in a timely fashion. I highly recommend the service department at Don Chalmers Ford.

Professional customer service, on time service and comfortable waiting area. I would recommend to anyone that wants it done right and on time! Thank you!

I went to have a tire sensor checked on my Chevy Tahoe. I dropped off the car and had my wife pick me up. I was contacted in about two hours to let me know that the sensor was just fine and that the technician reset the sensor and they checked all tire pressures. Since the vehicle was there, I asked them to go ahead and rotate the tires. They indicated to me that I could pickup the vehicle in about a half hour. I went to pickup the car, the sensor was working and to my great surprise, they said no charge for the sensor check and the tire rotation. PUT A BIG SMILE ON MY FACE. Old fashion service.

Great service but not exactly as quick as they promised, 20 mins turned into 60 but with free WIFI, coffee, and TV it went by quickly.

Very professional took very good care of my car and I will certainly keep as my service advisor Was able to get an appointment quickly and my car completed very quickly.

We just purchased our 4th F150 from Chalmers Ford. Every single time we've had an outstanding experience. John Wayne Fife is friendly, experienced, easy-going. We have never felt pressured during the 4 times that we have dealt with John in purchasing a new F150. John simply explains the merits of each vehicle, lets us test drive the trucks we are interested in and leaves it up to us to decide what we want then he goes out of his way to fulfill all our desires. Each time I have purchased a vehicle from Chalmers I have had them service it and I have always been very happy with the service, the friendliness and the expertise of the staff. I highly recommend Chalmers Ford and John Wayne Fife to anyone looking for a new vehicle.

Trent Durham took good care of me. I was early for the appointment, but he still got me sorted right away. He let me know I can call him if any issues occur in the next couple weeks.