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Bleecker Chevrolet

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (23 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (23 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Waste of time

I recently brought a car in September and the engine light already came on. Initially when I got the car I was lied to about the price because I was informed they would work with me because of military and would receive a discount. I got here and they said no because it wasn’t a new car. The car also had issues with the carpet I didn’t notice. They didn’t even want to give me a rental car when the accelerator peddle went out. I had to ask when the car was losing power on the highway.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we regret to hear that you had this experience with us. If you are willing to give us another chance, please contact us at (910) 292-9581 so we can understand your situation better in order to try and turn your experience around. Thank you, Bleecker Chevrolet

Don?t waste your time

Waste of time.. got two mixed up stories it just not worth the up and down.. and the response time was horriable I submitted stuff on the 15th and didn?t hear anything till the 26t

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (910) 292-9581 to discuss your concerns, as your satisfaction is of utmost importance to us.

Kenneth R. Green

My most recent visit to Bleecker Chevrolet was excellent as it has been for the past 8 years for me. Friendly, helpful, professional people helping people with their automotive needs. Mrs. Donna West is always so friendly and helpful with arrangements for getting my vehicles serviced as quickly as possible and letting me and my family get back to our always busy schedule.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi there, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Terrrible

Had to send several emails to get answers on a certain car. To this day no reply on my last email asking about the carfax... been over 2 weeks.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (910) 292-9581 when you have a chance. Thank you, and we look forward to hearing from you.

Billy Tart

Great, These guys always do exceptional good work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! Thank you so much again for your feedback! We hope you have a great day!

Bleecker Chevrolet

The entire Bleecker Chevrolet experience was very pleasant. I was treated very professionally by competent sales staff. I'm a tech geek and so, the service advisor and a technician even offered to educate me about the advanced technology in the car. It's so impressive. We love our new Equinox!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! Thank you so much again for your feedback! We hope you have a great day!

GREAT PLACE TO BUY A CAR

I saw a car online but being 2 hours away I was not going to drive there and be low balled on my trade so I called and spoke with Ronnie Johnson. Ronnie gave me a trade in price for my car over the phone that was considerably higher than I got locally. I drove the 2 hours expecting to be disappointed by the old, sorry, we can't give you what we promised but to my surprise Ronnie kept his word and treated me better than any of the several local dealers I had spoken to. During my buying process I also met Luis Solis who was as professional as Mr. Johnson and he went out of his way to expedite the process. I'd highly recommend buying and even driving to Dunn Chevrolet!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! Thank you so much again for your feedback! We hope you have a great day!

BAD SERVICE !!!!!!!!!!!!!!!!!!

I went into the Service Dept and asked to set up an account for our company fleet. The lady called someone on on the phone and then told me they were too busy, they would mail the commercial app to me. I feel that a new customer should never be told they are too busy to be helped. They don't know if I was going to by 50 new fleet cars or not, and they never will.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Buying Experience

I had an outstanding experience buying my used Chevrolet Equinox. My salesperson, Ricardo Hernandez was great, friendly and knowledgeable. Price was right, got more for our trade in than we expected. We bought with cash so no financiing, but the explanation of extended warranties, etc. was thorough without pushing us to buy right then. Overall just a great place to buy a car. And I love my car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bought my new Cruze Diesel - Great Experience

Had a great experience buying my 2015 Chevy Cruze Diesel from Kurt Collins - price was fair and I was treated with courtesy and respect. In and out with no hassles from sales or finance. Would recommend them to friends and family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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