Reviews
Write a reviewBakersfield Mitsubishi
Best prices, helpful friendly staff, and the new Outlander PHEV, equals a happy customer
Bakersfield Mitsubishi
Best prices, helpful friendly staff, and the new Outlander PHEV, equals a happy customer
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Neal, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
Classic bait and switch!!!
Classic bait and switch approach from the sales person ( Mr. Franklin). I was presented with an offer for purchasing a vehicle then a few days later after calling back and finally reach the sales person, I was told that the offer is actually 5k more if I want to purchase the vehicle. Make yourself a favor, stay away or play the game of bait and switch. Reach out to the dealership after I was asked to in the reply on my review. Talked with Sales Manager that stated that he will look into that matter and call me back. He NEVER DID and that speaks volume about honesty and customer service of this business. I believe they are busy doing the bait and switch with other customers!!!
Classic bait and switch!!!
Classic bait and switch approach from the sales person ( Mr. Franklin). I was presented with an offer for purchasing a vehicle then a few days later after calling back and finally reach the sales person, I was told that the offer is actually 5k more if I want to purchase the vehicle. Make yourself a favor, stay away or play the game of bait and switch. Reach out to the dealership after I was asked to in the reply on my review. Talked with Sales Manager that stated that he will look into that matter and call me back. He NEVER DID and that speaks volume about honesty and customer service of this business. I believe they are busy doing the bait and switch with other customers!!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Our manager would really like to speak with you more regarding this matter. Please reach out to us at (661) 398-9422. We look forward to hearing from you.and ask for the general manager thank you
A very professional, personable and patient staff.
A very professional, personable and patient staff. I say "patient" because my purchasing situation was challenging, to say the least. They worked with me and dealt with uncommon obstacles in order to get me the vehicle of my choice. I would recommend them to anyone looking to purchase a new or used car.
A very professional, personable and patient staff.
A very professional, personable and patient staff. I say "patient" because my purchasing situation was challenging, to say the least. They worked with me and dealt with uncommon obstacles in order to get me the vehicle of my choice. I would recommend them to anyone looking to purchase a new or used car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we appreciate your positive review about your recent experience with us! Thanks for the recommendation, and have an amazing day!
happy with Franklin@Bakersfield Mitsubishi again
The BEST!!! I HIGHLY recommend Franklin to anyone and everyone!!!
happy with Franklin@Bakersfield Mitsubishi again
The BEST!!! I HIGHLY recommend Franklin to anyone and everyone!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Tammie, we really appreciate your feedback! Thanks again for the recommendation, and have an amazing day!
Great from start to finish
The Team at Mitsubishi was very nice and friendly made buying a new car enjoyable
Great from start to finish
The Team at Mitsubishi was very nice and friendly made buying a new car enjoyable
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Tracie, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!
Bakersfield Mitsubishi new Outlander 2022
They were able to make a good deal . I came in with specific expectations and they were able to meet my expectations. My salesman Sean was very helpful. Eddie the finance person was very knowledgeable about the process .
Bakersfield Mitsubishi new Outlander 2022
They were able to make a good deal . I came in with specific expectations and they were able to meet my expectations. My salesman Sean was very helpful. Eddie the finance person was very knowledgeable about the process .
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
My experience at Bakersfield Mitsubishi
So yesterday I went to Bakersfield Mitsubishi to take out a car for my wife and I honestly had some doubt I wouldn’t get approved because of my credit history but I was wrong.This is by far the best dealership service experience I’ve ever had . Everybody was very kind and friendly . They really try and help you out on getting the car you want and for a good price. Great service . I’m coming back here for sure when I’m ready to buy another car . Thank you Franklin Simmons and the Bakersfield Mitsubishi staff for your help we love our new 2022 Mitsubishi Outlander Sport special edition 👍🏼
My experience at Bakersfield Mitsubishi
So yesterday I went to Bakersfield Mitsubishi to take out a car for my wife and I honestly had some doubt I wouldn’t get approved because of my credit history but I was wrong.This is by far the best dealership service experience I’ve ever had . Everybody was very kind and friendly . They really try and help you out on getting the car you want and for a good price. Great service . I’m coming back here for sure when I’m ready to buy another car . Thank you Franklin Simmons and the Bakersfield Mitsubishi staff for your help we love our new 2022 Mitsubishi Outlander Sport special edition 👍🏼
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Albert Bueno, thank you for your kind review; we are happy to pass along your comments to the team here at Bakersfield Mitsubishi! Thank you again for taking the time to let us know how we did. We hope you have a great day!
vdenwit@capk.org
Great service, polite advisor, friendly and helpful.
vdenwit@capk.org
Great service, polite advisor, friendly and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Verlinda Denwitty, thank you for your kind review; we are happy to pass along your comments to the team here at Bakersfield Mitsubishi!
Thank You for making a Dream Come True :)
Husband and I went in just to browse as we all do from time to time and at that moment, we decided to trade in our truck. We were kindly greeted from a salesman Isaiah. R Bautista Now one thing we don't like are pushy salesmen and let me tell you from the moment he greeted us to the very end of introducing us to our new set of truck keys we were pleased. Never Pushy and understood what we were looking for and helped us through every step of the way. I would like to thank him and staff for making my husband's dream come true. It was a dream of his that one day he would own a Beast of a truck and let me tell you... I need a ladder and booster seat just to get in lol. It is now sitting in our driveway and we have Isaiah to thank for helping us through this... I never thought this was going to be possible but now our dream has become reality. Thank You
Thank You for making a Dream Come True :)
Husband and I went in just to browse as we all do from time to time and at that moment, we decided to trade in our truck. We were kindly greeted from a salesman Isaiah. R Bautista Now one thing we don't like are pushy salesmen and let me tell you from the moment he greeted us to the very end of introducing us to our new set of truck keys we were pleased. Never Pushy and understood what we were looking for and helped us through every step of the way. I would like to thank him and staff for making my husband's dream come true. It was a dream of his that one day he would own a Beast of a truck and let me tell you... I need a ladder and booster seat just to get in lol. It is now sitting in our driveway and we have Isaiah to thank for helping us through this... I never thought this was going to be possible but now our dream has become reality. Thank You
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mo, thank you for your kind review; we are happy to pass along your comments to the team here at Bakersfield Mitsubishi!
Bad manager
The manager is very bad gay. Servis ys very offul and the car have 6 thousend up for marked adjustmen
Bad manager
The manager is very bad gay. Servis ys very offul and the car have 6 thousend up for marked adjustmen
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Jaime Barragan, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.
