Reviews
Patricia was my service advisor and her service was
Patricia was my service advisor and her service was beyond excellent.. her hospitality was over the top.
Patricia was my service advisor and her service was
Patricia was my service advisor and her service was beyond excellent.. her hospitality was over the top.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good stock of vehicles, clean, people responsive to our
Good stock of vehicles, clean, people responsive to our questions , issues that we had questions about.
Good stock of vehicles, clean, people responsive to our
Good stock of vehicles, clean, people responsive to our questions , issues that we had questions about.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Rafael and the general manager went beyond to help us out
Rafael and the general manager went beyond to help us out to make our visit as comfortable as it can be attended as very well
Rafael and the general manager went beyond to help us out
Rafael and the general manager went beyond to help us out to make our visit as comfortable as it can be attended as very well
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I asked them to check out a metal clanking noise from my
I asked them to check out a metal clanking noise from my rear breaks and since they couldn't replicate it and I was the last appointment of the day they didn't look further into it and sent me on my way. Also, oil changes are so over priced!
I asked them to check out a metal clanking noise from my
I asked them to check out a metal clanking noise from my rear breaks and since they couldn't replicate it and I was the last appointment of the day they didn't look further into it and sent me on my way. Also, oil changes are so over priced!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Gracie was great at assisting me!
Gracie was great at assisting me! I had a great experience at Bakersfield Mitsubishi! Thank you!
Gracie was great at assisting me!
Gracie was great at assisting me! I had a great experience at Bakersfield Mitsubishi! Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It was for service on the car and we waited time went by
It was for service on the car and we waited time went by fast Good customer service and they recommended other services but we will be doing them later
It was for service on the car and we waited time went by
It was for service on the car and we waited time went by fast Good customer service and they recommended other services but we will be doing them later
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone at the dealership starting with the salesman the
Everyone at the dealership starting with the salesman the finance team and the GM were absolutely awesome.
Everyone at the dealership starting with the salesman the
Everyone at the dealership starting with the salesman the finance team and the GM were absolutely awesome.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I went for a single unit task, had no previous check
I went for a single unit task, had no previous check engine light, and somehow left with one? How I went from my A/C being the issue to a check engine light is beyond me! Patricia helped me solve an issue in my day by offering a Lyft. For communication to get a Lyft back left me hanging for nearly an hour. How I was impeded from a job interview @ 1:30pm when I brought my car in @ 8:40am is astonishing. I nearly had to make my aunt reschedule her appointment at 4pm. Despite the cool air blowing, I’m not impressed with the work under the hood. It was a luxury situation that I could’ve passed on. Now I’m going to a different mechanic to resolve my newest issue because I can’t see how I can give my time for Mitsubishi dealerships services. You guys had the audacity to charge $200+ dollars to run a diagnostic!? That’s a laughing matter. Thanks, but no thanks. I won’t be recommending you guys to anyone I know.
I went for a single unit task, had no previous check
I went for a single unit task, had no previous check engine light, and somehow left with one? How I went from my A/C being the issue to a check engine light is beyond me! Patricia helped me solve an issue in my day by offering a Lyft. For communication to get a Lyft back left me hanging for nearly an hour. How I was impeded from a job interview @ 1:30pm when I brought my car in @ 8:40am is astonishing. I nearly had to make my aunt reschedule her appointment at 4pm. Despite the cool air blowing, I’m not impressed with the work under the hood. It was a luxury situation that I could’ve passed on. Now I’m going to a different mechanic to resolve my newest issue because I can’t see how I can give my time for Mitsubishi dealerships services. You guys had the audacity to charge $200+ dollars to run a diagnostic!? That’s a laughing matter. Thanks, but no thanks. I won’t be recommending you guys to anyone I know.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
The people at this business are fantastic they absolutely
The people at this business are fantastic they absolutely care about their customers their honest reliable I love this place I won't know nowhere else
The people at this business are fantastic they absolutely
The people at this business are fantastic they absolutely care about their customers their honest reliable I love this place I won't know nowhere else
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Managerjoy, thank you for taking the time to leave a review for us at Bakersfield Mitsubishi. We're happy we could meet your expectations!
She was very pleasant and accommodating, and smiled with
She was very pleasant and accommodating, and smiled with every interaction She made me feel welcomed
She was very pleasant and accommodating, and smiled with
She was very pleasant and accommodating, and smiled with every interaction She made me feel welcomed
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Dennis@stittagent.com, thank you for taking the time to leave a review for us at Bakersfield Mitsubishi. We're happy we could meet your expectations!