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Bakersfield Mitsubishi

(289 reviews)
Visit Bakersfield Mitsubishi
Sales hours: 9:00am to 7:00pm
Service hours:
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Sales Service
Monday 8:00am–8:30pm 7:30am–6:00pm
Tuesday 8:00am–8:30pm 7:30am–6:00pm
Wednesday 8:00am–8:30pm 7:30am–6:00pm
Thursday 8:00am–8:30pm 7:30am–6:00pm
Friday 8:00am–8:30pm 7:30am–6:00pm
Saturday 9:00am–7:00pm Closed
Sunday 10:00am–6:00pm Closed
New (855) 887-9069 (855) 887-9069
Used (866) 938-9893 (866) 938-9893
Service (877) 836-6449 (877) 836-6449

Reviews

(289 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bakersfield Mitsubishi from DealerRater.

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Gracie was great at assisting me!

Gracie was great at assisting me! I had a great experience at Bakersfield Mitsubishi! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It was for service on the car and we waited time went by

It was for service on the car and we waited time went by fast Good customer service and they recommended other services but we will be doing them later

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone at the dealership starting with the salesman the

Everyone at the dealership starting with the salesman the finance team and the GM were absolutely awesome.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I went for a single unit task, had no previous check

I went for a single unit task, had no previous check engine light, and somehow left with one? How I went from my A/C being the issue to a check engine light is beyond me! Patricia helped me solve an issue in my day by offering a Lyft. For communication to get a Lyft back left me hanging for nearly an hour. How I was impeded from a job interview @ 1:30pm when I brought my car in @ 8:40am is astonishing. I nearly had to make my aunt reschedule her appointment at 4pm. Despite the cool air blowing, I’m not impressed with the work under the hood. It was a luxury situation that I could’ve passed on. Now I’m going to a different mechanic to resolve my newest issue because I can’t see how I can give my time for Mitsubishi dealerships services. You guys had the audacity to charge $200+ dollars to run a diagnostic!? That’s a laughing matter. Thanks, but no thanks. I won’t be recommending you guys to anyone I know.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

She was very pleasant and accommodating, and smiled with

She was very pleasant and accommodating, and smiled with every interaction She made me feel welcomed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The people at this business are fantastic they absolutely

The people at this business are fantastic they absolutely care about their customers their honest reliable I love this place I won't know nowhere else

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Good work they did a good job.

Good work they did a good job. Nice job. I will go back again. Next time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Askar8328, thank you for taking the time to leave a review for us at Bakersfield Mitsubishi. We're happy we could meet your expectations!

They are amazing.

They are amazing. Always keep you up to date while waiting. Vet professional. Good service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Meshellb, thank you for taking the time to leave a review for us at Bakersfield Mitsubishi. We're happy we could meet your expectations!

Best customer service staff and mechanics.

Best customer service staff and mechanics. Thanks Grace and Patricia you are true assets to the dealership and your hard work is worth noting. I highly recommend Bakersfield mitsubishi to anyone that wants their car to be in top shape and last for years

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Jessevallario, thank you for taking the time to leave a review for us at Bakersfield Mitsubishi. We're happy we could meet your expectations!

Very professional and quick I was helped right away, and

Very professional and quick I was helped right away, and my service was completed in less time than quoted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Magana584, thank you for taking the time to leave a review for us at Bakersfield Mitsubishi. We're happy we could meet your expectations!