Reviews
Write a reviewJosh was very helpful with my questions about the vehicle I’m interested in and took the time to get extra photos for me.
Josh was very helpful with my questions about the vehicle I’m interested in and took the time to get extra photos for me.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
They took 8 months to repair my truck for a normal service item, not long after I got it back the engine failed, took to my normal dealership, they found internal engine damage, they believe something was left in the intake and made its way into a cylinder, Wynne Odem Ford is denying it, I would not recommend this dealership unless you want your vehicle destroyed.
They took 8 months to repair my truck for a normal service item, not long after I got it back the engine failed, took to my normal dealership, they found internal engine damage, they believe something was left in the intake and made its way into a cylinder, Wynne Odem Ford is denying it, I would not recommend this dealership unless you want your vehicle destroyed.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
You might get a good deal on the sale, but you won't get it in the service department. Some female employee in the service department thinks she's a body repair expert and ultimately got an assistance request to Ford denied. This repair issue is on the internet, YouTube, and the NHTSA web site. Why would anyone not be willing to step up and help an 80 y/o? This laissez-faire attitude is what forces customers to experience Ford ownership poverty.
You might get a good deal on the sale, but you won't get it in the service department. Some female employee in the service department thinks she's a body repair expert and ultimately got an assistance request to Ford denied. This repair issue is on the internet, YouTube, and the NHTSA web site. Why would anyone not be willing to step up and help an 80 y/o? This laissez-faire attitude is what forces customers to experience Ford ownership poverty.
- Customer service
- 1.0
- Buying process
- 4.0
- Quality of repair
- 1.0
- Overall facilities
- 3.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
ordered a vehicle 10 months ago still haven't got it been sitting at hub for almost 2 weeks now just because the company they deal with doesn't have any drivers
ordered a vehicle 10 months ago still haven't got it been sitting at hub for almost 2 weeks now just because the company they deal with doesn't have any drivers
- Customer service
- 1.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Excellent sales staff, very helpful and accommodating. Stayed an hour or two passed closing til me and my wife could come. Finance manager is top notch!
Excellent sales staff, very helpful and accommodating. Stayed an hour or two passed closing til me and my wife could come. Finance manager is top notch!
- Customer service
- 4.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I have bought both new & used vehicles here over the past 10 years. I have always been treated fairly and with utmost respect. There is no better service department anywhere locally. They became my dealer of choice because of their service department.
I have bought both new & used vehicles here over the past 10 years. I have always been treated fairly and with utmost respect. There is no better service department anywhere locally. They became my dealer of choice because of their service department.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
My 2008 F-350 Super Duty had to be towed in to Wynn Odom's service department. Needed a complete overhaul. So, the sales team was on stand-by, just in case my truck had more damage than value. That was so Cool of them, but, amazingly, Wynn Odom's service department was able to rebuild my truck! Runs luxuriously smooth... better than the day I got it! Even raised the cab, so it sits taller and looks/feels much better... I am thoroughly impressed with ALL of the work they put into my truck. So, my search for treasured truck doctors has ended with Wynn Odom Ford.
My 2008 F-350 Super Duty had to be towed in to Wynn Odom's service department. Needed a complete overhaul. So, the sales team was on stand-by, just in case my truck had more damage than value. That was so Cool of them, but, amazingly, Wynn Odom's service department was able to rebuild my truck! Runs luxuriously smooth... better than the day I got it! Even raised the cab, so it sits taller and looks/feels much better... I am thoroughly impressed with ALL of the work they put into my truck. So, my search for treasured truck doctors has ended with Wynn Odom Ford.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks again! We are glad you are back on the road enjoying your truck.
We were new customers to Wynn Odom Ford. We viewed their SUV inventory online, and contacted the dealership by phone. The salesman Chris Murphrey was very helpful and not your usual high pressure type. Over a period of 2 days Chris searched other dealerships for exactly the vehicle we wanted. He found exactly what we wanted. David Watson the sales manager gave us a great deal on our tradein, and price of the new Edge. Cliff Dail the finance manager was very helpful with the financing. The vehicle was clean and well prepped. The whole staff stayed beyond normal closing hours to close our deal. We drove 350 miles to deal with Wynn Odom. Mr. Odom has put together a really good group of people, go by and check them out.
We were new customers to Wynn Odom Ford. We viewed their SUV inventory online, and contacted the dealership by phone. The salesman Chris Murphrey was very helpful and not your usual high pressure type. Over a period of 2 days Chris searched other dealerships for exactly the vehicle we wanted. He found exactly what we wanted. David Watson the sales manager gave us a great deal on our tradein, and price of the new Edge. Cliff Dail the finance manager was very helpful with the financing. The vehicle was clean and well prepped. The whole staff stayed beyond normal closing hours to close our deal. We drove 350 miles to deal with Wynn Odom. Mr. Odom has put together a really good group of people, go by and check them out.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much for this great review! I am glad we were able to help you guys get the car you wanted at the price you wanted to pay. People like you are the reason I am in the car business. - David Watson General Sales Manager
Wynn Odom is always our choice of dealership! We have purchased 4 new vehicles from them over the past 19 years and have been very satisfied with each aspect of our transactions. We definitely suggest you buy your next vehicle from Wynn Odom! You will not be dissatisfied!
Wynn Odom is always our choice of dealership! We have purchased 4 new vehicles from them over the past 19 years and have been very satisfied with each aspect of our transactions. We definitely suggest you buy your next vehicle from Wynn Odom! You will not be dissatisfied!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the review! We appreciate all of your business over the years!
After having lackluster results from the Military area Ford dealers, I moved my business to Wynn Odom Ford around 2000. I have bought numerous vehicles from them and have had the best service and friendship from this fine "SMALL TOWN DEALER". I live in Emerald Isle, NC but don't mind the drive to have my service performed in LaGrange. I can't wait for the new 2016 Ford F-250 so I can get another good deal from David and Chris! Thanks!
After having lackluster results from the Military area Ford dealers, I moved my business to Wynn Odom Ford around 2000. I have bought numerous vehicles from them and have had the best service and friendship from this fine "SMALL TOWN DEALER". I live in Emerald Isle, NC but don't mind the drive to have my service performed in LaGrange. I can't wait for the new 2016 Ford F-250 so I can get another good deal from David and Chris! Thanks!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mike thanks for the leaving a review! We are proud to have you as our customer.