Reviews
Write a reviewGood Time at Bakerfield Jeep
Liticia was pleasant to deal with. Understood my needs and desires. Vehicle was done when she said it would be. Free tire rotation was great and car was nice and clean. Will be back in a month for more work.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Billy, thank you for choosing Bakersfield Chrysler Jeep to satisfy your vehicles servicing needs. I'm glad that you have had a wonderful time working with Liticia. If you ever have additional questions or need a service performed, we are more than happy to lend a hand. We look forward to seeing you soon. Keep up to date on service specials and dealership information on our Facebook and Twitter pages. Thank you again! Sincerely, Alex Kargaran,GSM
great service and customer satisfaction
The service specialist brad that helped me handled every question I had and had my car fixed very quickly. Thanks for the professional service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Robert, thank you for choosing Bakersfield Chrysler Jeep in satisfying your vehicle's servicing needs. I'm glad to know that you're happy with Brad's assistance. If you ever have additional questions or need a service performed, we are more than happy to lend a hand. Follow us on Facebook and Twitter to take advantage of our monthly specials. Sincerely, Alex Kargaran,GSM
Great service
Salesman was terrific and gave great information. I was told to call if I more questions which I am sure I will have.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Carleen, it's our pleasure to provide top quality service, and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Bakersfield Chrysler Jeep, we value our customers, and we look forward to seeing you in your next visit. Sincerely, Alex Kargaran,GSM
Great service by the service adviser.
My service adviser did an outstanding job of providing needed material and a timely completion. She advised me in what needed to be done and then what was done.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John, thank you for taking the time to share with us details of your awesome experience! The goal of our team is to ensure a painless and enjoyable servicing process for each of our customers. We're happy to know that we were able to provide the material needed in such a timely manner. Please remember that we're always here to assist you with any future auto needs, and be sure to keep up with us on Twitter and Facebook for access to exclusive content. Sincerely, Alex Kargaran,GSM
Retired automotive service/engineer
Employee helpfulness and even though I had no appointment, and was from out of town, getting my car in the shop and repaired in a reasonable time.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Edwin, your kind words and star-rating are greatly appreciated. We're glad with your feedback and are pleased that your experience with us was so positive. We look forward to seeing you again. Sincerely, Alex Kargaran - GSM
Great service through the whole process.
Your sales people were friendly and knowledgable without being overbearing. The actual sale was short and sweet. We believe we got a good deal. When we picked up the car Jeromy made sure my wife understood how to use the devices. Yes I would reccomend Bakersfield Chrysler Jeep.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michael, your kind words and fantastic star-rating are greatly appreciated! I am elated to hear that our sales associates were able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Congratulations on your new car! Thank you for the recommendation; we look forward to working with you in the future. Sincerely, Alex Kargaran - GSM
Best Customer service on ANY Lot
Don my salesman really seemed to actually care about me and the car I was buying we wanted to make sure I got the right jeep and the deal that's right for me
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Joshua, we appreciate your feedback and are happy to hear that Don was able to help find the perfect Jeep for you! We always strive to earn full customer satisfaction, and we try our best to make the car-buying experience as easy as possible for all of our customers. Don made this possible for you - that's just how we like it! We look forward to assisting you with your future sales and servicing needs. Sincerely, Alex Kargaran - GSM
Great customer service
Salesman very knowledgeable with all features of my Jeep and patiently explained the functions, very helpful. Time spent in Finance was minimal and Joe paid attention to me and answered all my questions.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jean, thank you for this wonderful review about your positive experience with our dealership. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve, and I'm happy to hear that Joe was able to achieve that with you. Don't hesitate to stop in if you have any additional questions or concerns. Sincerely, Alex Kargaran - GSM
Awesome service!!
The ALL the employees were super nice and very helpful! Our sales man, Don Allmon was GREAT!! Joe in finance was exceptional!! I love my SRT grand Cherokee and couldn't be happier!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jennifer, thank you for writing such a great review about your experience at our dealership. I'm am very happy to hear that your time spent with Joe, Don and the rest of the team was exceptional and that your vehicle purchase experience was so positive. We always do our best to make sure all of our customers leave with the right vehicle, and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Alex Kargaran - GSM
Grand Cherokee buying experience.
Friendly professional staff that were very knowledgable about their vehicles and made sure we were well taken care of. Your sales manager TJ made us an offer we couldn't refuse.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Miguel, it was a pleasure to read about your positive experience with our dealership. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that TJ was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future. Best, Alex Kargaran - GSM