Red River Dodge Chrysler Jeep RAM

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(46 reviews)
Visit Red River Dodge Chrysler Jeep RAM
Sales hours: 8:00am to 6:30pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–6:30pm 8:00am–5:00pm
Tuesday 8:00am–6:30pm 8:00am–5:00pm
Wednesday 8:00am–6:30pm 8:00am–5:00pm
Thursday 8:00am–6:30pm 8:00am–5:00pm
Friday 8:00am–6:30pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed

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New (888) 578-3605 (888) 578-3605
Used (888) 363-7008 (888) 363-7008
Service (888) 546-1208 (888) 546-1208

Inventory

See all 572 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since October 2017.
At Red River we enjoy the challenge of meeting and exceeding your highest expectations every time. Our dealership is not just a new Chrysler Dodge Jeep and RAM car dealer or used car dealer but a full service dealership. Our staff is amongst the best around offering experience and expertise that brings people from Tennessee Oklahoma Mississippi Texas Louisiana even as far as Toronto Canada or most recently South Korea back time and time again. We have a large selection of new Chrysler Jeep RAM and Dodge models as well as quality used cars trucks and SUVs.
If it doesn't say Red River addition on it something just a'int riiight...

Service center

Phone number (888) 546-1208

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(46 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

my experience was beyond enjoyable and non pushy, this

my experience was beyond enjoyable and non pushy, this lot is definitely one to keep in mine while finding a wonderful deal!! my dealer was Chance New, this guy helped me through everything including keeping in touch really well! 10/10 would recommend and i’ll definitely be coming back in the future to help my sister with a car here, over all a great experience!!

5.0

my experience was beyond enjoyable and non pushy, this

my experience was beyond enjoyable and non pushy, this lot is definitely one to keep in mine while finding a wonderful deal!! my dealer was Chance New, this guy helped me through everything including keeping in touch really well! 10/10 would recommend and i’ll definitely be coming back in the future to help my sister with a car here, over all a great experience!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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1.0

The dealer did get in contact with me an ask was I

The dealer did get in contact with me an ask was I interest in the 96 corvette I said yes I had a 08 dodge ram 4 door 4 wheel drive sport as a down payment. He ask for the vin number an said I call u back. An never did I have good credit he never ask. For my information

1.0

The dealer did get in contact with me an ask was I

The dealer did get in contact with me an ask was I interest in the 96 corvette I said yes I had a 08 dodge ram 4 door 4 wheel drive sport as a down payment. He ask for the vin number an said I call u back. An never did I have good credit he never ask. For my information

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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1.0

Red River should not be allowed to wear the Jeep logo.

Red River should not be allowed to wear the Jeep logo. This has to be the worst dealership when it comes to Service. I have only had two service interaction with this dealership, and they were the worst ever. First, service appointment was to fix a Jeep recall. Received a letter for a tailgate latch replacement and called the dealership to schedule an appointment. They stated they knew about the recall and to bring it in and they would replace it. So, I scheduled the appointment and took it to the dealership. After waiting at least 2 hours I was told my Jeep was ready. But to my surprise they handed my keys to me and said, "We will have to reschedule you to replace the part." WHAT?????? That's what the appointment was for. Their answer, "SORRY." 2nd interaction was my auxiliary battery was bad. So made a second appointment with RED RIVER. It took them 6 hours to replace my battery. Are you kidding me? Per dealership: 3 hours to test battery. 2 hours to go to auto parts store to buy a new battery. 1 hour for techs lunch break. Really!!!!!!! Their answer was, "sometimes these things happen." But next time we can come get your Jeep for you. Why would I let myself experience this terrible service for a third time? Red River should not be able to represent the Jeep logo or any other car company. They have no accountability for bad service.

1.0

Red River should not be allowed to wear the Jeep logo.

Red River should not be allowed to wear the Jeep logo. This has to be the worst dealership when it comes to Service. I have only had two service interaction with this dealership, and they were the worst ever. First, service appointment was to fix a Jeep recall. Received a letter for a tailgate latch replacement and called the dealership to schedule an appointment. They stated they knew about the recall and to bring it in and they would replace it. So, I scheduled the appointment and took it to the dealership. After waiting at least 2 hours I was told my Jeep was ready. But to my surprise they handed my keys to me and said, "We will have to reschedule you to replace the part." WHAT?????? That's what the appointment was for. Their answer, "SORRY." 2nd interaction was my auxiliary battery was bad. So made a second appointment with RED RIVER. It took them 6 hours to replace my battery. Are you kidding me? Per dealership: 3 hours to test battery. 2 hours to go to auto parts store to buy a new battery. 1 hour for techs lunch break. Really!!!!!!! Their answer was, "sometimes these things happen." But next time we can come get your Jeep for you. Why would I let myself experience this terrible service for a third time? Red River should not be able to represent the Jeep logo or any other car company. They have no accountability for bad service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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1.0

10/10 Don't Recommend

Worst customer service in Arkansas. Please save yourself and go anywhere else. Wasted two whole days trying to get financed. Received a text the next day from their sales rep that they found me what I wanted. Called him back to find out it was in error he found that for a different guy. My parents bought a pre-owned truck from them needed to change a tire and found out it didn't have a jack or tool for removing the locking nut. Doesn't even have the tool to lower the spare! Went to the service department and they refused to make it right. They spent 3 hours trying to replace 4 locking nuts with regular lug nuts only to tell us they don't have any that will fit and nobody in town has them. It would take a week for them to get any in. We told them to just leave them off so if we got a flat we could change it and they tried to keep our locking nuts. We had to make the service tech go back and get them. Went to the Auto Zone in town immediately after and bought the tool to remove them and replacement nuts. Still no way to get the spare down so I hope they don't get a flat on the side of the road.

1.0

10/10 Don't Recommend

Worst customer service in Arkansas. Please save yourself and go anywhere else. Wasted two whole days trying to get financed. Received a text the next day from their sales rep that they found me what I wanted. Called him back to find out it was in error he found that for a different guy. My parents bought a pre-owned truck from them needed to change a tire and found out it didn't have a jack or tool for removing the locking nut. Doesn't even have the tool to lower the spare! Went to the service department and they refused to make it right. They spent 3 hours trying to replace 4 locking nuts with regular lug nuts only to tell us they don't have any that will fit and nobody in town has them. It would take a week for them to get any in. We told them to just leave them off so if we got a flat we could change it and they tried to keep our locking nuts. We had to make the service tech go back and get them. Went to the Auto Zone in town immediately after and bought the tool to remove them and replacement nuts. Still no way to get the spare down so I hope they don't get a flat on the side of the road.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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5.0

Excellent staff!!

The sales staff are great they worked very hard for us to get the finance the way we needed it. James Norman is my salesman And Dillon did the finance. Not only did they get us a great deal on or 2022 Ram 2500 Larime truck they brought it right to my house the same day. CANT BEAT THAT!

5.0

Excellent staff!!

The sales staff are great they worked very hard for us to get the finance the way we needed it. James Norman is my salesman And Dillon did the finance. Not only did they get us a great deal on or 2022 Ram 2500 Larime truck they brought it right to my house the same day. CANT BEAT THAT!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

WOW!!

We traded my 4 runner in for a 2021 Jeep Grand Cherokee Limited. The finance company had a hiccup but that is NOT any reflection of the dealership. In fact, Matt, the finance man who helped us was able to get it resolved at a rate of only 0.9%!! I started working with a young man named Josh ( super sweet and professional) and was actually turned over to Kyle ( Josh had drill- Thank you for service BTW) Kyle was fantastic! Stuck with me and my 900 questions/ text... I can be extra but he was a super trooper! LOL Once we got to the dealership to sign, the entire staff was welcoming and very polite. I HIGHLY RECOMMEND THIS DEALERSHIP AND KYLE!!!

5.0

WOW!!

We traded my 4 runner in for a 2021 Jeep Grand Cherokee Limited. The finance company had a hiccup but that is NOT any reflection of the dealership. In fact, Matt, the finance man who helped us was able to get it resolved at a rate of only 0.9%!! I started working with a young man named Josh ( super sweet and professional) and was actually turned over to Kyle ( Josh had drill- Thank you for service BTW) Kyle was fantastic! Stuck with me and my 900 questions/ text... I can be extra but he was a super trooper! LOL Once we got to the dealership to sign, the entire staff was welcoming and very polite. I HIGHLY RECOMMEND THIS DEALERSHIP AND KYLE!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

We are very impressed & happy with Red River

Christina Dewberry went beyond the call of duty. We told her that we wanted a Jeep the morning of 10/20/21 & it was delivered to us that night & our old vehicle was picked up with a great trade in. The gentlemen delivering the Jeep & picking up our old vehicle & getting the paperwork to us to sign was great!

5.0

We are very impressed & happy with Red River

Christina Dewberry went beyond the call of duty. We told her that we wanted a Jeep the morning of 10/20/21 & it was delivered to us that night & our old vehicle was picked up with a great trade in. The gentlemen delivering the Jeep & picking up our old vehicle & getting the paperwork to us to sign was great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Fantastic experience

Just purchased my 2022 Wagoneer from Red River Jeep,my second purchase this year from this Dealership.Christina Dewberry was my salesperson for both transactions.”Tina” was an absolute delight to do business with.She was very was very professional and thorough.I recommend her highly to anyone considering a vehicle purchase!!!!!!

5.0

Fantastic experience

Just purchased my 2022 Wagoneer from Red River Jeep,my second purchase this year from this Dealership.Christina Dewberry was my salesperson for both transactions.”Tina” was an absolute delight to do business with.She was very was very professional and thorough.I recommend her highly to anyone considering a vehicle purchase!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

AMAZING!

Micheal and Brian are two great salesman! This place really goes above and beyond to help anyone get a good reliable vehicle. They definitely are not like other car dealerships that are just about money. They are very good people. A big thank you also goes to Joe Lee for helping as much as you possibly could!

5.0

AMAZING!

Micheal and Brian are two great salesman! This place really goes above and beyond to help anyone get a good reliable vehicle. They definitely are not like other car dealerships that are just about money. They are very good people. A big thank you also goes to Joe Lee for helping as much as you possibly could!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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1.0

Worse dealership

When I got the paper work they charged me more than agreed upon price. Immediately after purchasing noticed a speaker blown which took several calls and complaints, a month later had an appointment to replace it. The replacement speaker didn’t work correctly either. And don’t bother calling these people because they NEVER return your calls!!!

1.0

Worse dealership

When I got the paper work they charged me more than agreed upon price. Immediately after purchasing noticed a speaker blown which took several calls and complaints, a month later had an appointment to replace it. The replacement speaker didn’t work correctly either. And don’t bother calling these people because they NEVER return your calls!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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