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Diffee Ford Lincoln

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (504 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (504 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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2008 F150 a/c repair

Your service manager is awesome. He talked with me about my problems and assisted in getting them corrected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are glad we were able to get your A/C repaired Errol! Thanks for your positive review!

Great in all!

Navigator is fantastic! Dealership is great! Salesman, Chandler Diffee was the best in every way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are glad you are enjoying your Lincoln Navigator Charles!

Great

Had TV in waiting area but no sound!!..........?.....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We apologize for our TV not having sound the day you visited our store. If that happens again just let our cashier know and she will give you the remote! Thanks for bringing your vehicle to our service department!

Car Owner

had two recalls to take care of. Your shop did both in less time than estimated. Your waiting room is VERY easy to wait in. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for your patience while waiting for your repairs to be completed! We are glad you enjoyed our waiting area!

Great dealership

2007 F150 4 door Staff was very helpful And the Service manager is awesome!! The detail shop needs to not be so shady

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

Richard is great and helped me find the right car! The process was easy and all the people very friendly! The car was ready in a day and we are very satisfied!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service friendly people

Lincoln MKX 2012 great experience friendly people service was great

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service friendly people

Great experience!! I had no intention on buy a car this day, it was just a God thing that it all worked out

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Loren

13 explorer Loren was great to work with buying the explorer. Loved being able to take the truck home for a few days before deciding.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience

The experience at Diffee was greatly enhanced by my salesperson, Mr. Richard Tucker. He took the time to hear what I needed as wel as what I wanted, and then set out to meet my need. The entire staff, from Richard to the Finance man wer professional and courteous. I had the privalege of meeting two of the Diffee Brothers this time, and felt I was important to them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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