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Diffee Ford Lincoln

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (504 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (504 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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" WHAT I LIKE ABOUT DIFFEE FORD LINCOLN " !!

ALL GOOD ! EVERYONE VERY HELPFUL! THANKS, FOR ALL YOU DO!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Very nice atmosphere people were so nice

I was treated like I was taken serious and not told to go home and check the internet for prices like I was treated at another dealership.they helped me clean out my old vehicle.Very pleased

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great attention to details!

After an oil and change service also washed and cleaned my car. Left a note saying that it was pleasure to take care of my car and then when I ask about a scratch that I had on the car from parking somewhere, they were quick to work on polishing it out. They explained what was the proper polish to use with scratches so if I had any in the future I would know what to use. Excellent service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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They take care of you like you are family!

I have bought many cars from diffee over the past twenty five years. I didn't matter where in the United States I lived I always went back to Diffee. I have even sent my daughter to them and they treated her like family. I will always be a Diffee fan and customer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very Easy To Work With!

I purchased a new 2015 F-150 XLT Sport 4x4 Supercrew. Everything was easy and I did not feel pressured or like anyone had the "used car salesman" mentality. I do believe I paid a little more than I would have at another dealership, but the experience was much less stressful and I felt that everyone was respectful and easy to work with, so the additional cost was okay with me. I will be back when I'm ready for the next truck! Thanks!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Jeffrey C Tuller

EVERYTHING IS ALWAYS DONE CORRECTLY AND IN A TIMELY FASHION. YOU FEEL LIKE YOU ARE PART OF THE FAMILY. OUR LAST 9 VEHICLES HAVE BEEN FORD PRODUCTS (INCLUDING 2 MERCURIES). THE LAST 4 HAVE BEEN FROM DIFFEE. WE COULD NOT BE HAPPIER!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Ron & Gloria Sharp 2014 Mustang convertible

every thing went great from purchase to dealer warranty work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Please enter a title.

it all worked out.at least 50 characters.share your experience.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, James, we are happy you had a pleasant experience at our dealership. Thank you for taking the time to share your feedback with us.

Mr, Johnnie BraceLaverne,

2014 MKX. Service was great, accomplished by a very professional staff!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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1st service visit with F 150 truck

This was my first service visit with my 2015 F 150 truck. The service was provided in a timely manner. I also had concerns about blind spots with the mirrors on my truck. Particularly the drivers side. The salesman, service manager and mechanic said they had not had any complaints on this. It is definitiely an issue and everyone who has driven my F150 agrees. The Mirros are smaller than those on previous vehicles. This needs to be addressed. I also complained that when I was driving with cruise control the vehicle reacted in a much different way than my previous (2010 and 2012) F 150 trucks. When I tap the break the cruise control went off but the vehicle did not slow down. The mechanic explained that the 2015 truck had a different engine and transmission than my previous F 150's. He said I would have to actually push on the brake pedal after releasing the cruise control before the truck would slow down.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks so much for your feedback, Keith. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Feel free to stop by if you need any assistance in the future!