Phelps Chevrolet

I went into the dealership for a simple oil change. I did not have an appointment, but they were able to work my car in.

David was amazing. He helped me get a great truck at a great price. Recommend this dealership 1000%. Everyone from sales to finance and everyone in between was friendly and helpful.

1. They will try to stall you for hours 2. You will get a garbage offer on your trade no matter the condition and lie to your face what it's worth. 3. The salesmen will get an attitude if you push for a deal 4. READ THE CONTRACT VERY CAREFULLY The dealership isn't interested in moving inventory unless they can take you for max prices. They will leave inventory on the lot for months despite many offers. They will get an attitude if you Insist on features you want. I failed to make a deal with them and I went back to make another offer and the salesman said to me I have nothing for you before I said anything. On my first visit I said to another salesman I just have questions about a vehicle and he kept trying to write a contract without talking with me about my questions. The managers are just plain dirty and will play word games to reinforce the game the salesman was playing. I'm not saying everyone their is that way but everyone I spoke to was. My cousin got the same treatment that same month. He bought a couple of new trucks elsewhere. Do yourself a favor and shop elsewhere. If you do shop there don't let them con you into believing your offer is unreasonable, unless of course it actually is. Do your research before you go. Know the value of your trade and Insist on the out the door price.

Everyone just kept beating around the bush. Could not get a straight answer. I don’t recommend this dealer

Excellent customer service! Big problem with infotainment system and no fix available from GM. Thanks.

This is a top notch dealership. Second time buying from them and each time has been ?easy?. No pressure, no haggling, no aggravation. I hate the process of buying a car but these guys make it pleasurable to get through. Their service department is great too.

Robin Whitten was great to work with and he answered all of my questions. The finance team worked quickly to get the deal done.

Clay was truly amazing to work with. He was honest and straight up which is something we really appreciated. We drove all the way from Wilmington to buy a Tahoe from him. Clay had the Tahoe cleaned and paperwork ready to go. He was organized and on his A-game, he has most definitely earned our future business.

didn't inform me the transmission temperature gauge was still inoperable. Paid $139 for nothing

I DO NOT RECOMMEND THIS SIDE SHOW OF A BUSINESS, BOUGHT A 2018 GMC PICKUP A COUPLE A WEEKS AND THE VEHICLE HAD DAMAGE ON THE FRONT BUMPER, TOLD THE SALESMAN THAT HAD TO BE FIX OR THERE WAS NO DEAL, THEY SAID THEY COULD FIX IT , THEY TRIED PULLING OUT THE DENT IN THE CHROME BUMPER AND IT LOOKS TERRIBLE, GO TO PICK IT UP AND BASICALLY WAS TOLD SORRY THATS ALL THEY COULD DO WHEN THEY WAS PAID IN FULL(35000) UP FRONT, THIS IS BAIT AND SWITCH AS FAR AS IAM CONCERNED, TERRIBLE WAY TO DO BUSINESS IN MY OPINION, DO YOUR SELF A FAVOR AND GO TO DOUG HENERY AND TELL THEM BILLY SENT YOU