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Hastings Ford

(450 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–5:30pm
Tuesday 8:30am–8:00pm 7:30am–5:30pm
Wednesday 8:30am–8:00pm 7:30am–5:30pm
Thursday 8:30am–8:00pm 7:30am–5:30pm
Friday 8:30am–8:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 7:30am–2:00pm
Sunday Closed Closed

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Reviews

(450 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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We just got our third car from this dealership. We worked with Kimari McNair for all three, and we can’t imagine ever buying a car through anyone else! He was absolutely wonderful. He was extremely knowledgeable and willing to help us get into our preferred vehicles as much as possible. He is so friendly and personable! We had a positive experience with everyone there. Ken Farfour in finance was wonderful to work with and we couldn’t have asked for a better environment and experience.

We just got our third car from this dealership. We worked with Kimari McNair for all three, and we can’t imagine ever buying a car through anyone else! He was absolutely wonderful. He was extremely knowledgeable and willing to help us get into our preferred vehicles as much as possible. He is so friendly and personable! We had a positive experience with everyone there. Ken Farfour in finance was wonderful to work with and we couldn’t have asked for a better environment and experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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We just got our third car from this dealership. We worked with Kimari McNair for all three, and we can’t imagine ever buying a car through anyone else! He was absolutely wonderful. He was extremely knowledgeable and willing to help us get into our preferred vehicles as much as possible. He is so friendly and personable! We had a positive experience with everyone there. Ken Farfour in finance was wonderful to work with and we couldn’t have asked for a better environment and experience.

We just got our third car from this dealership. We worked with Kimari McNair for all three, and we can’t imagine ever buying a car through anyone else! He was absolutely wonderful. He was extremely knowledgeable and willing to help us get into our preferred vehicles as much as possible. He is so friendly and personable! We had a positive experience with everyone there. Ken Farfour in finance was wonderful to work with and we couldn’t have asked for a better environment and experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Our Son purchased a F250 Truck and we found a car that would be great for us so we purchased it. Kimari was great. Couldn't ask for better service if you need a vehicle ask for Kimari.

Our Son purchased a F250 Truck and we found a car that would be great for us so we purchased it. Kimari was great. Couldn't ask for better service if you need a vehicle ask for Kimari.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Richard Peaden is a valuable asset to the customers who buy cars from him that are smarter than they are. I had forgotten some of the features of my 2022 Explorer and he scheduled a refresher course with me. He got me back on Ford Pass and reviewed codes and passwords that I had forgotten. This is years after the sale. I had called him when we locked ourselves out of our car and he talked us through unlocking it with Ford Pass. Those of us who are in our seventies need ongoing support and Richard provides it!

Richard Peaden is a valuable asset to the customers who buy cars from him that are smarter than they are. I had forgotten some of the features of my 2022 Explorer and he scheduled a refresher course with me. He got me back on Ford Pass and reviewed codes and passwords that I had forgotten. This is years after the sale. I had called him when we locked ourselves out of our car and he talked us through unlocking it with Ford Pass. Those of us who are in our seventies need ongoing support and Richard provides it!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I had a tire pressure sensor problem on my 2014 Lincoln MKZ in which despite new tires applied 7-8-25 , checked psi for 35 psi the day before I took this vehicle to Hastings Ford in Greenville ,NC on Sept 1 . The Tire pressure sensor Monitor had been on display the past week . It was also present on 7-3-25 prior to new tires . A diagnostic check at East Carolina Dodge,Jeep , Lincoln said there wasn’t a problem when I had the new tires installed there . I had a lot of issues with that dealership from July 3- August 1,2025 . , Hastings Ford promptly answered my phone call , set an appt easily & the Tire pressure Sensor monitor was replaced in the passenger side front tire within 45 minutes . I have always had satisfactory work at Hastings Ford with the service team, Daniel & Garrett , & Linda . Mr . Waugh in Quick Lane is always pleasant too whom got the work started for my auto . Thank you and kudos to an organized , prompt , & meeting customer satisfaction at Hastings Ford in Greenville ,NC!

I had a tire pressure sensor problem on my 2014 Lincoln MKZ in which despite new tires applied 7-8-25 , checked psi for 35 psi the day before I took this vehicle to Hastings Ford in Greenville ,NC on Sept 1 . The Tire pressure sensor Monitor had been on display the past week . It was also present on 7-3-25 prior to new tires . A diagnostic check at East Carolina Dodge,Jeep , Lincoln said there wasn’t a problem when I had the new tires installed there . I had a lot of issues with that dealership from July 3- August 1,2025 . , Hastings Ford promptly answered my phone call , set an appt easily & the Tire pressure Sensor monitor was replaced in the passenger side front tire within 45 minutes . I have always had satisfactory work at Hastings Ford with the service team, Daniel & Garrett , & Linda . Mr . Waugh in Quick Lane is always pleasant too whom got the work started for my auto . Thank you and kudos to an organized , prompt , & meeting customer satisfaction at Hastings Ford in Greenville ,NC!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Salesman Kimari McNair was polite and knowledgeable and answered all questions. Negotiations were crisp and fair with Kamari and department leads. Paperwork was performed in a fast and efficient manner. Post sales offers of fuel and driving of purchased vehicle home were much appreciated. It was an overall pleasant experience. I would recommend to anyone.

Salesman Kimari McNair was polite and knowledgeable and answered all questions. Negotiations were crisp and fair with Kamari and department leads. Paperwork was performed in a fast and efficient manner. Post sales offers of fuel and driving of purchased vehicle home were much appreciated. It was an overall pleasant experience. I would recommend to anyone.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Our sales person Jy'quez Edwards worked with us to make sure we were satisfied with our purchase. Had a small problem after purchase and he addressed it and got it taken care of. Was not a pushy sales person and listened to our concerns. He was a pleasure to work with.

Our sales person Jy'quez Edwards worked with us to make sure we were satisfied with our purchase. Had a small problem after purchase and he addressed it and got it taken care of. Was not a pushy sales person and listened to our concerns. He was a pleasure to work with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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They seemed to be pretty upfront and fair about the offer and the car ran good.

They seemed to be pretty upfront and fair about the offer and the car ran good.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great people to deal with, very professional. They don't hassle you. Gave me an great deal on my truck. My salesman is an great kind gentleman.

Great people to deal with, very professional. They don't hassle you. Gave me an great deal on my truck. My salesman is an great kind gentleman.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Very polite and knowledgeable young man. Answered all my questions didn't have to go elsewhere to find answers to my questions. Very helpful.

Very polite and knowledgeable young man. Answered all my questions didn't have to go elsewhere to find answers to my questions. Very helpful.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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