Reviews
Write a reviewNew car purchase
Great experience buying a new car. Friendly staff made it an easy experience. Had the car ready to go when I got there from a phone call. Trusted I would show up.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Service
Outstanding service as usual, great customer service, great atmosphere. Really take time to greet everyone and make you feel welcomed. Simply put The best dealership in Oklahoma
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Our staff is committed to providing each of our clients with the best automotive experience, Edward! We sincerely value your business and look forward to your next visit! Take care!
Warranty repair quickly diagnosed and repaired
SRX SUV lift gate acted erratically. Diron checked out the problem and service determined the part to be replaced. Diron showed me how to use the lift gate manually until the replacement part came arrived. Came in in the morning and the new part was installed and checked for satisfactory operation. I was out of service area in 45 minutes.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Greg, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Cadillac of Edmond. We are glad we could get you back on the road in a timely manner! Please don't hesitate to reach out to us if there's anything more we can do!
Buick
Both diagnosis and service were quick and easy, and handled professionally. Dropped car off, in the morning, and it was ready by the end of the day. Great job!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to let us know how we did! Please let us know if there is anything else we can do for you; we are more than happy to help!
Service experience
I highly recommend this place, group of amazing people who is always willing to help and maintaining very pleasant atmosphere. Reggie at the service department is incredibly amazing, this time I got the privilege to be assisted by Diron, another amazing person.. you guys are the best and keep up the good work!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Cadillac of Edmond! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
Ryan was welcoming and gave super service
Excellent service in all aspects. Ryan especially !! Will come back and will gladly recommend Bob Moore Cadillac to friends. Thanks again for the very good service.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your positive comments, Jack! Your low star rating has us concerned there was something more we could have done to make this a positive experience for you. When you have a chance, please give us a call at your earliest convenience and we will do our best to make this a five star experience for you! We hope to hear from you.
Satisfied Customer for Over 20 years
I have been dealing with Bob Moore Cadillac fir 20 years. No one has ever been rude and they go that extra mile for you. I have always left satisfied with my experience. Diron is a professional and Doug, Paul and the remainder of the service team are great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Cadillac of Edmond. Please don't hesitate to reach out if there's anything additional we can do for you. Until the next time we meet, take care!
Great Customer service
Reggie at Bob Moore Edmond was Fanstatic!!! He went above and beyond to ensure my car service experience was a good one. He even took ownership of a miscommunication regarding a loaner and made it right. Thank you so much Reggie!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lisa, thank you for your kind review; we are happy to pass along your comments to Reggie! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Battery problem
Recently my 2012 Cadillac had a dead battery. Doug McKenna helped arrange a tow for me through my extended warranty, replaced the battery at a very reasonable price and sent me on my way all in the same day! Thanks Doug!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Stan, thank you for your kind review; we are happy to pass along your comments to the team here at Cadillac of Edmond! We hope to see you soon!
Excelletn
Reggie Addington does an "Excellent job" in taking care of my Cadillac needs. He always telephones me the repair costs, and offers me a loner vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Duane, we're happy to hear you had such a positive experience with Reggie! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!