Reviews
Write a review4K bump sticker & sneaky!
BUY in Bakersfield!!! Kenny added $4,000+ to blue Bronco Sport BIG Bend (priced 33,300? on 3/31/2022) Also tried to trick us into signing a $43,000+ simple contract for same Bronco Sport. (w- UNWANTED warrantees K said he would not pressure about day before on phone) Asked for MY KEYS and left. Purchased another Big Bend BroncoSport (w- similar options) for $35,817 CASH, my price out-the-door on 4/2!
4K bump sticker & sneaky!
BUY in Bakersfield!!! Kenny added $4,000+ to blue Bronco Sport BIG Bend (priced 33,300? on 3/31/2022) Also tried to trick us into signing a $43,000+ simple contract for same Bronco Sport. (w- UNWANTED warrantees K said he would not pressure about day before on phone) Asked for MY KEYS and left. Purchased another Big Bend BroncoSport (w- similar options) for $35,817 CASH, my price out-the-door on 4/2!
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Great buying experience
I bought a new 2022 Maverick from Jim Charlon Ford. I drove from the Palm Springs area (about 3 hours) and the next new ford I buy will be from here. Marcos (salesman) and Kenny (sales manager) made it the best new car buying experiences I have had. They may be one of the last small-town dealers left in southern California.
Great buying experience
I bought a new 2022 Maverick from Jim Charlon Ford. I drove from the Palm Springs area (about 3 hours) and the next new ford I buy will be from here. Marcos (salesman) and Kenny (sales manager) made it the best new car buying experiences I have had. They may be one of the last small-town dealers left in southern California.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Got into the car I wanted
Bought my car here recently and was in and out with in 2 hours paperwork and everything, was easy and got to the price point I was happy about. Wish cars were easier to trade it but that’s all dealers and values. Would recommend shopping here again and in the future.
Got into the car I wanted
Bought my car here recently and was in and out with in 2 hours paperwork and everything, was easy and got to the price point I was happy about. Wish cars were easier to trade it but that’s all dealers and values. Would recommend shopping here again and in the future.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great services
F150 supercrew 4x4 the service was very good and the staff was very helpful
Great services
F150 supercrew 4x4 the service was very good and the staff was very helpful
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Consummer
Service Rep, Jim, was very helpful. Service was efficient on my Escape!
Consummer
Service Rep, Jim, was very helpful. Service was efficient on my Escape!
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words! If there is anything else we can do for you, please give us a call. Safe (and fun) driving!
2014 Lincoln Navigator
I purchased a 2014 Lincoln Navigator. The sales staff was excellent, even in finding a lower interest rate on the loan. Rick explained everything as we went through the paperwork. Everything went smoothly. The balance between the price of the Navigator, and the payment for my trade-in, was good. I am very impressed with the Jim Charlon Ford staff that did business with. I fully expect that the service staff will perform equally well as the sales staff, especially including Ken Charlon.
2014 Lincoln Navigator
I purchased a 2014 Lincoln Navigator. The sales staff was excellent, even in finding a lower interest rate on the loan. Rick explained everything as we went through the paperwork. Everything went smoothly. The balance between the price of the Navigator, and the payment for my trade-in, was good. I am very impressed with the Jim Charlon Ford staff that did business with. I fully expect that the service staff will perform equally well as the sales staff, especially including Ken Charlon.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are more than glad to be of service, James. If you need more help, our team is available to talk -- safe travels!
Great service and good looking vehicle
We bought a Ford Taurus at Jim Carlon Ford, I think that was one of the best experience we had, it was easy and sales man Quan was very nice and easy to work with. We absolutely love our Ford Taurus, it runs very smooth and looks very nice, we have bought four other vehicles from this dealer and we were always treated very well, we always tell our friends that is where we buy our vehicle's.
Great service and good looking vehicle
We bought a Ford Taurus at Jim Carlon Ford, I think that was one of the best experience we had, it was easy and sales man Quan was very nice and easy to work with. We absolutely love our Ford Taurus, it runs very smooth and looks very nice, we have bought four other vehicles from this dealer and we were always treated very well, we always tell our friends that is where we buy our vehicle's.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ford Edge Purchase
Bought a used Ford Edge. The staff was very friendly and helpful. Received a thank you card in the mail with a gift card.
Ford Edge Purchase
Bought a used Ford Edge. The staff was very friendly and helpful. Received a thank you card in the mail with a gift card.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much for your feedback. Please do not hesitate to give us a call if there is anything we can do for you.
Great Sevice indeed!
From the moment I walked on the lot Brian was very helpful, I told him what I was looking for in a used vehicle (Something that could drive the long miles and be comfortable to sit in and get in and out of for my new job and still hold my clan of family and friends for trips out of town)that was the best value for the dollar spent. High challenge indeed! He proceeded to show me vehicles that could work he then remembered the Buick Terraza that had all the high value goodies of the newer mini-vans, but because of the year it was made it would be priced more in the range I was looking for. From this point on he showed his great salesman skills and with out any high pressure tactics did all the right things to get the sale. Things like suggesting I drive it to show my wife thus getting a test drive and removing the "my wife needs to approve of this first" barrier. Then convincing me that I should at least have him check my credit which was the best move as he an the sales manager got me a GREAT DEAL! And since then I felt that Brian and the rest of the crew at Jim Charion Ford care about how happy I am with my new car. (VERY!) So to break it down I had a great experience and Brian deserves a lot of praise!
Great Sevice indeed!
From the moment I walked on the lot Brian was very helpful, I told him what I was looking for in a used vehicle (Something that could drive the long miles and be comfortable to sit in and get in and out of for my new job and still hold my clan of family and friends for trips out of town)that was the best value for the dollar spent. High challenge indeed! He proceeded to show me vehicles that could work he then remembered the Buick Terraza that had all the high value goodies of the newer mini-vans, but because of the year it was made it would be priced more in the range I was looking for. From this point on he showed his great salesman skills and with out any high pressure tactics did all the right things to get the sale. Things like suggesting I drive it to show my wife thus getting a test drive and removing the "my wife needs to approve of this first" barrier. Then convincing me that I should at least have him check my credit which was the best move as he an the sales manager got me a GREAT DEAL! And since then I felt that Brian and the rest of the crew at Jim Charion Ford care about how happy I am with my new car. (VERY!) So to break it down I had a great experience and Brian deserves a lot of praise!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Pleased
As always, you did an excellent job. Its a pleasure doing business with you.
Pleased
As always, you did an excellent job. Its a pleasure doing business with you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase