Lithia Chrysler Dodge Jeep Ram Fiat of Santa Fe

4.6
(138 reviews)
Visit Lithia Chrysler Dodge Jeep Ram Fiat of Santa Fe
Sales hours: 11:00am to 5:00pm
Service hours:
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Service Sales
Monday 8:00am–5:00pm 8:30am–7:00pm
Tuesday 8:00am–5:00pm 8:30am–7:00pm
Wednesday 8:00am–5:00pm 8:30am–7:00pm
Thursday 8:00am–5:00pm 8:30am–7:00pm
Friday 8:00am–5:00pm 8:30am–7:00pm
Saturday 8:00am–5:00pm 8:30am–7:00pm
Sunday Closed 11:00am–5:00pm
New (505) 340-3882 (505) 340-3882
Used (505) 227-8569 (505) 227-8569
Service (505) 219-4925 (505) 219-4925

Inventory

See all 217 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2015.
While we could try to think of an all-encompassing response we prefer to break it all down for you step by step. That way all of the bases are covered and you can feel at home from the moment you walk through the Lithia Chrysler Dodge Jeep Ram Fiat of Santa Fe showroom doors.

Aside from offering a great selection of critically acclaimed new Chrysler Dodge Jeep Ram and Fiat models we also keep an extensive inventory of used cars on hand. What's more our auto financing gurus are ready to turn you from a shopper to owner on your terms. That means finding a car loan or lease that you're comfortable with.
Northern New Mexico's Hometown Chrysler Dodge Jeep Ram Fiat Dealer!

Service center

Phone number (505) 219-4925

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

View all 15 employees View less employees

Reviews

4.6
(138 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Santa Fe from DealerRater.

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1.3

This is the worst dealership EVER

OK, we moved to Santa Fe from Dallas, and were used to Sewell level service in Dallas. A check engine light came on in our Jeep Grand Cherokee. As typically no one answers the phone here during operating hours, we left three messages. NOT ONE RESPONSE. Really tried to get someone to call us back, simply did not happen. Then, I finally got ahold of someone in the Sales department, to transfer us to the right person. I explained the situation and scheduled a service call for the check engine light. I show up at the correct time, waited 30 minutes before I could speak to anyone. THEN, I am told I was scheduled for a oil change (not what I needed -- I go to the great local Toyota dealer for routine service). That drama took another 30 minutes to resolve, evidently there are different categories of people responsible for different services and one can't handle the other... to xxxx with thinking about taking care of the customer. Anyway, took two days for them to do a two hour job. We will NEVER, I say NEVER return to this dealer. They need to fire EVERYONE that works there and perhaps bring in some competent workers with a little customer service training.

5.0

Awesome Total Experience

Went to Lithia Chrysler Santa Fe to buy a Jeep Compass Trailhawk and had an AWESOME experience!!! We requested Robert (Marc) Nussbaumer as our sales person and he totally delivered. He asked us what we were looking for and what bells and whistles we wanted and had 2 vehicles picked out with keys in hand in less than 15 minutes. We went on our test drives and chose our new Jeep. Two hours later we were driving home in our new Jeep. Marc is a No Pressure, No Nonsense guy and treated us like we were family. The Finance Manager Mark Naranjo was also Awesome!! He also treated us like we were family and made the paperwork process painless. We Will Be Return Customers. Thank you for a Great Experience!!!

5.0

Lithia Santa Fe NM

I recommend Lithia! My family has purchased many vehicles. The staff makes us feel like family. Awesome customer services

5.0

My new RAM 1500 Limited

This was the most pleasant truck buying experience I've ever had. My husband agrees! Our sales rep, Tomas, was extremely knowledgeable, patient, and helpful. Couldn't have asked for a better vehicle shopping encounter. The finance person was also most pleasant and easy to work with. I'll recommend Lithia to everyone who wants a good product at a good price with a good dealership.

5.0

2011 Jeep Wrangler recall

I had a service recall on my 2011 Jeep Wrangler. The person checking in my Jeep said it could take up to two hours; they were done in 40 minutes. Thank you for the quick service.

4.8

Dodge Caravan

Jorge and Mark were both very pleasant and provided extra assistance so that my cash purchase was completed as quickly as possible.

Dealer response

Thank you for the wonder review Jim. Cory Vollmer GM

5.0

???????????

Great Job by shop tech. Really nice guy---give him a 10

Dealer response

Thank you for the excellent review Cory Vollmer GM

5.0

Lithia

I enjoy going to Lithia! They make you feel right at home. I have purchased all my vehicles there for the past 30 years.

4.5

Lithia Jeep

Thankyou Lynn for quality work as my mechanic. Thankyou Carlos Valdez for exceptional customer service.

5.0

Warranty Issue

xxxx fine service! The got me in and out quickly with a smile.

Read all 138 reviews