Reviews
I take my truck to reprogram a module , but later on they
I take my truck to reprogram a module , but later on they call me to tell me that I need to do more repairs, I take to do one thing no to get a new engine, they just try to add on more unnecessary parts
I take my truck to reprogram a module , but later on they
I take my truck to reprogram a module , but later on they call me to tell me that I need to do more repairs, I take to do one thing no to get a new engine, they just try to add on more unnecessary parts
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave a review. Our goal at Chevrolet Cadillac of Santa Fe is to have every guest completely satisfied. We welcome the opportunity to discuss your experience in greater detail with you. Please reach out to our Service Director, Robert Johnson.
Mike was very helpful and assisted me with everything
Mike was very helpful and assisted me with everything from the choosing of a vehicle to buying. The crew is knowledgeable and understanding of reqests and requirements.
Mike was very helpful and assisted me with everything
Mike was very helpful and assisted me with everything from the choosing of a vehicle to buying. The crew is knowledgeable and understanding of reqests and requirements.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're so pleased to hear that you had a great experience with Mike and our sales team at Chevrolet Cadillac of Santa Fe. We appreciate your kind words and business. Enjoy your new vehicle and we are always here whenever you need us.
Will never purchase another vehicle from this dealership.
Will never purchase another vehicle from this dealership. Sale went smoothly, but service after the sale sucks. Service department staff are rude and it seems like they don't care for customers.
Will never purchase another vehicle from this dealership.
Will never purchase another vehicle from this dealership. Sale went smoothly, but service after the sale sucks. Service department staff are rude and it seems like they don't care for customers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to leave a review. Our goal at Chevrolet Cadillac of Santa Fe is to have every guest completely satisfied. We welcome the opportunity to discuss your experience in greater detail with you.
Although, we didn’t buy the car, everyone was
Although, we didn’t buy the car, everyone was professional and helpful. No pressure to purchase and all of our questions were answered.
Although, we didn’t buy the car, everyone was
Although, we didn’t buy the car, everyone was professional and helpful. No pressure to purchase and all of our questions were answered.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Santa Fe Chevrolet has had my vehicle going on 8 weeks.
Santa Fe Chevrolet has had my vehicle going on 8 weeks. When Daniel was taking care of my claim he kept in contact with me letting me know the progress of my repairs but when Daniel.quit it was turned over to the Service Department. Victor has been my worst nightmare. Every time I call to see when I can expect my vehicle I get blown off The receptionist tells me he’s with customers & he never returns my calls. I honestly don’t believe Chevrolet cares about their customers who go to them for service otherwise Victor would no longer be there. Break Master has been more forthcoming with information about my vehicle. Daniel sent my vehicle to Brake Master for a problem they couldn’t take care of & that’s when Brake Master came into the picture. I am reporting Chevrolet to the BBB & hope they can help me get my vehicle back in working order.
Santa Fe Chevrolet has had my vehicle going on 8 weeks.
Santa Fe Chevrolet has had my vehicle going on 8 weeks. When Daniel was taking care of my claim he kept in contact with me letting me know the progress of my repairs but when Daniel.quit it was turned over to the Service Department. Victor has been my worst nightmare. Every time I call to see when I can expect my vehicle I get blown off The receptionist tells me he’s with customers & he never returns my calls. I honestly don’t believe Chevrolet cares about their customers who go to them for service otherwise Victor would no longer be there. Break Master has been more forthcoming with information about my vehicle. Daniel sent my vehicle to Brake Master for a problem they couldn’t take care of & that’s when Brake Master came into the picture. I am reporting Chevrolet to the BBB & hope they can help me get my vehicle back in working order.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Mike, Steve Joe and Ricardo were all amazing!
Mike, Steve Joe and Ricardo were all amazing! They went out if their way to help be obtain financing for a vehicle I've been waiting three years to purchase. I flew in from out of state and they picked me up from my hotel. Outstanding Customer Service!
Mike, Steve Joe and Ricardo were all amazing!
Mike, Steve Joe and Ricardo were all amazing! They went out if their way to help be obtain financing for a vehicle I've been waiting three years to purchase. I flew in from out of state and they picked me up from my hotel. Outstanding Customer Service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Joe, Steve, Mike and Ricardo were all amazing!
Joe, Steve, Mike and Ricardo were all amazing! They all went out of their way to help me obtain financing for a vehicle I've been waiting three years for! I flew in from out of state and they came to pick me up from my hotel! The vehicle was as advertised and there were no hidden surprises. Would do business again!!
Joe, Steve, Mike and Ricardo were all amazing!
Joe, Steve, Mike and Ricardo were all amazing! They all went out of their way to help me obtain financing for a vehicle I've been waiting three years for! I flew in from out of state and they came to pick me up from my hotel! The vehicle was as advertised and there were no hidden surprises. Would do business again!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ray Martinez was an excellent service advisor.
Ray Martinez was an excellent service advisor. He is very professional and cares about his customers.
Ray Martinez was an excellent service advisor.
Ray Martinez was an excellent service advisor. He is very professional and cares about his customers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mike Martinez is an awesome salesman.
Mike Martinez is an awesome salesman. I was at Galles in Albuquerque where they advertised a price online, but different on the windshield. I called Mike, where he mentioned he had 14 in stock and disclosed the price. Driving the extra miles is really worth it. This is my 2nd car purchase in Santa Fe. Mike is my salesman for life!
Mike Martinez is an awesome salesman.
Mike Martinez is an awesome salesman. I was at Galles in Albuquerque where they advertised a price online, but different on the windshield. I called Mike, where he mentioned he had 14 in stock and disclosed the price. Driving the extra miles is really worth it. This is my 2nd car purchase in Santa Fe. Mike is my salesman for life!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Did my online shopping and I was very pleased with the
Did my online shopping and I was very pleased with the service we received from Cory and Joe. Honest, friendly, and pleasant to work with. No Hassel and hopefully bring in new customers. Thank you for making my moms experience simple and she actually smiled. Thank you again
Did my online shopping and I was very pleased with the
Did my online shopping and I was very pleased with the service we received from Cory and Joe. Honest, friendly, and pleasant to work with. No Hassel and hopefully bring in new customers. Thank you for making my moms experience simple and she actually smiled. Thank you again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your kind words and continued support. Hope to see you soon!