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Hudiburg Ford

(92 reviews)
Visit Hudiburg Ford
Sales hours: 8:00am to 4:00pm
Service hours: 8:00am to 12:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 8:00am–4:00pm 8:00am–12:00pm
Sunday Closed Closed
New (405) 757-3920 (405) 757-3920
Used (405) 757-3949 (405) 757-3949
Service (405) 588-6153 (405) 588-6153

Reviews

(92 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hudiburg Ford from DealerRater.

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Living almost 30 minutes away, the quality of work and

Living almost 30 minutes away, the quality of work and customer service is worth the drive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Oil change.

Oil change. They were quick and didn’t try to service/change anything unnecessary. As a woman, this is appreciated, as many places try

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Wonderful accommodating service, flew in from Utah to

Wonderful accommodating service, flew in from Utah to save money buying this truck. Eddie was fantastic to work with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very responsive.

Very responsive. Super friendly staff. Easy to work with. Would definitely buy from them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The people are friendly and appear to be helpful.

The people are friendly and appear to be helpful. Yet, the do not pay attention to detail. Had to return the vehicle twice to get the the things we were charged for. The lien papers had the wrong dealer on them. No one responds to messages. Worst car buying experience I’ve ever had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The folks at Hudiburg are terrific.

The folks at Hudiburg are terrific. The price listed online was the price. No funny business with lots of "special additions" that cost thousands more. They made the buying process simple. We were out of state buyer and they had everything ready to go. I would definitely recommend shopping with Hudiburg.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

The dealership and I agreed to meet at the halfway point

The dealership and I agreed to meet at the halfway point for me to look at a car since we were about 40 miles apart and since I have health problems. Agreement was that the used car sales manager would call me on my cell when he arrived at work at 8:00am, then we would both travel to meet. 6 or so hours went by with no call from him. I emailed the internet rep and she said she's have him call me. No call (he actually did try to call my landline, but I stated on my initial email inquiring about availability that I leave the ringer off my landline phone and to email instead--of course, he also had my cell phone). Yesterday I emailed the internet rep to get his email address. She said she could get it to me today, but she emailed today saying "I am sorry, but I am not going to be able to get you Johns email." He stood me up and can't even contact me to apologize. Utterly deplorable dealership (or at least used car sales manager).

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We apologize for not contacting you in a timely fashion. We have a limited number of staff and are selling a large amount of vehicles due to our lower than market pricing. Again, We apologize to you profusely for letting our busyness get ahead of our business.

Stolen personal belongings.

After leaving my vehicle with a Hudiburg Ford, with the promise that I could get financing the next day on the car, they sent me home in. I was put off for days on trying to come back and retrieve my vehicle because they had lost my keys. Although they did not tell me that they just said they were still trying to get me financed. When I finally bought another vehicle at another dealership and got my vehicle back, all of my personal belongings were missing. They’ve been ignoring my calls and my emails for weeks and refuse to give me my items back or a reimbursement check. I really hate doing this. I just wanted this resolved and it doesn’t look like it’s happening.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 5.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Had a very pleasurable buying experience at Hudiburg

Had a very pleasurable buying experience at Hudiburg Ford. There were no high pressure tactics associated with showing and selling the vehicle and once I decided to make the purchase, there were none with the finance personnel as well. Eddie Morris, the salesperson was very friendly.and cordial and once the purchase was made was very knowledgeable about the F-150 and took the time to explain all the trucks features and how they function. Great truck! Highly recommend Hudiburg Ford and particularly Eddie as a salesperson. Look forward to doing business with them in the future!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Top-notch Dealership

Eddie and Q were awesome to work with! It was the best experience I’ve had at a dealership! The process was quick and easy. They were polite and great to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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