Reviews

4.9 out of 5 4.9
113 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    February 20, 2019

    I have been a customer of Gurley Leep for longer than I can remember. In all the years I have been a customer, I have never had the first problem with... service or sales. With that said, when I decided to trade in my Accord, I headed to Honda. I was greeted by Trey, who was very knowledgeable and patient as I tried to consider the best car for me. It turned out to be the CRV, Trey negotiated a very fair deal, and I love my car.

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    Shopped for a new car
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  • 5.0 out of 5
    February 18, 2019

    Philip Hamood helped my wife and I with a fantastic used vehicle and he also did a fantastic job helping my daughter with a fantastic used Honda he went... above and beyond to help us a d to get the deal done for us so if you to purchase a New or used vehicle then I Suggest you talk to Philip Hamood because he's a fantastic salesman and will go out of his way for all his customers

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    Shopped for a used car
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    Dealer Response

    Keith, we could not thank you enough for providing details of your experience and consistent patronage! Thank you for choosing Gurley Leep Honda time ...and time again. It is always a pleasure serving you as a customer.

  • May 19, 2015

    We purchased a 2015 Honda CR-V from Carl Grathwohl (574-522-2000) through the Costco Vehicle Purchase Plan and found it to be an enjoyable, no pressure,... experience. He and all the dealership personnel proved to be a "leap ahead" of other organizations we have dealt with through the decades. We were in need of a loaner car until our ordered vehicle was born since we sold our existing car ourselves. They never hesitated to agree and in fact supplied us with a new Civic with five miles on it. What a perk that proved to be. Carl continues to keep in contact with us to assure all our expectations are met. We drove a couple hours from Ft Wayne, IN to this Costco partnered dealer and they proved more accommodating than our local Honda dealer. We saved a great deal from working through Costco. Be sure to give them a chance if you are in the market for any brand of new car.

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    Does recommend this dealer
    Shopped for a new car
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    Dealer Response

    Thank you! We are glad the program worked for you and that you had a good experience with our dealership!

  • 5.0 out of 5
    February 11, 2019

    I have purchase two vehicles from Phil Hammond. I have been working with him for a few years now and I appreciate him and his kindness. He’s honest and... he knows his job and he’ll go beyond his call to make sure that your satisfied. Ask for Phil Hammond!

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    Does recommend this dealer
    Shopped for a new car
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    Dealer Response

    Thank you for taking the time to let us know how we are doing.We recognize that at the core a business is about people. With that in mind we are alway...s on the lookout for staff that is passionate about what they do.

  • 5.0 out of 5
    February 5, 2019

    Philip Hamood has helped me with 2 Honda’s so far! He has been great to work with and plan to do work with him again in the future!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Kelly, thank you for taking the time to leave us such a wonderful review. We could not be more happy with the experience we were able to provide yo...u. Hope to see you again.

  • 5.0 out of 5
    September 13, 2018

    2007 Odyssey with transmission light on and front end problem. Quality work, priced right & Friendly staff. Plus free snacks and free coffee, with... cable TV to watch while I waited. Thanks ...

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    Came in for service or repair
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  • 5.0 out of 5
    September 11, 2018

    Was very pleased with my first experience with the service department. Timely , polite and efficient. Greeted quickly, information was in computer system... so they talked to me by name without having ask who I was.

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  • 3.0 out of 5
    August 18, 2018

    Leased a 2017 Civic last year and the passenger side fog light already went out. Was told the car had 3 year 36000 mile bumper to bumper warranty. When... I took the car in to have the bulb replaced I was told that bulbs have a 1 year warranty. $80 give or take to replace it. Good thing there are numerous other dealers in the area when I next am in the car market. The service dept. was fine in getting the work done, just seems wrong that I had to pay for it.

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    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    August 14, 2018

    Excellent service every time! The staff is always very friendly and helpful. I appreciate that they will follow up with a customer satisfaction call and... make sure there was not an issue that went unchecked.

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    Came in for service or repair
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  • 5.0 out of 5
    August 10, 2018

    For as long as we are buying cars, and having them serviced, we will be coming to Gurley-Leep Honda in Elkhart. We have received nothing but respect,... great service, integrity and great advice from this dealership. Our salesman Trevaun was amazing, and the follow-up and service has been phenomenal.

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