[{"id":357105,"firstName":"Harold","lastName":"Davis","titleText":"Finance","emailTxt":"hdavis@heartcityautos.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":8,"combinedEmpReviewCnt":45,"imageUrl":"https://cdn-user.dealerrater.com/images/fbacb005d0d4.jpg","drDealerId":6411,"dealerEmpStartDtUtc":"1470009600","industryStartDtUtc":"762480000","certifiedEmployee":true,"deptDscrp":"Finance"},{"id":477000,"personPtyId":48975287,"firstName":"Joe","lastName":"Bailey","titleText":"Sales","shortBioText":"My favorite activity in life is to travel. I have been out of the country to Central America and all over the US. At the end of the day I love coming home to Michiana. I grew up here and I\u001am a small town boy who enjoys the values of the Midwest. I wrestled at Bremen High School and went on to wrestle in college. Working with elementary students is a passion for me. The local Boys and Girls club brings me joy. Giving back to a community which has given so much to me is rewarding. I am looking forward to getting to know you better, please ask for Joey.","emailTxt":"jbailey@heart-city-toyota.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":43,"imageUrl":"https://cdn-user.dealerrater.com/images/bd149dc3fe47.jpg","drDealerId":6411,"dealerEmpStartDtUtc":"1504224000","industryStartDtUtc":"1504224000","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":193797,"personPtyId":48958639,"firstName":"Kendall","lastName":"Berg","titleText":"Toyota Certified Sales Consultant","shortBioText":"Serving the Michiana area for your Toyota needs since 1991. Aside from my wife, my 3 cats (aka: the Units), and obscure music, serving my customers is my joy. I was one of the first to purchase a Prius in the area back in 2000. Everyone should drive a hybrid, but I understand that no shoe will fit everyone's foot.","emailTxt":"Kberg@heart-city-toyota.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":8,"combinedEmpReviewCnt":58,"imageUrl":"https://cdn-user.dealerrater.com/images/8d6806ef80c9.jpg","drDealerId":6411,"dealerEmpStartDtUtc":"1120176000","industryStartDtUtc":"273456000","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":193798,"personPtyId":31128128,"firstName":"Brett","lastName":"Keyser","titleText":"Sales Manager","emailTxt":"bkeyser@heartcityauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/7386b9e7e3d0.jpg","drDealerId":6411,"dealerEmpStartDtUtc":"1351728000","industryStartDtUtc":"1301616000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":42125,"personPtyId":31127637,"firstName":"Tom","lastName":"Breeden","titleText":"Sales Manager","emailTxt":"tbreeden@heartcityauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/e09e58c60daf.jpg","drDealerId":6411,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":193804,"personPtyId":48958535,"firstName":"Scott","lastName":"Raglin","titleText":"Toyota Certified Sales Consultant","emailTxt":"sraglin@heart-city-toyota.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/30b8d549caa5.jpg","drDealerId":6411,"dealerEmpStartDtUtc":"1333238400","industryStartDtUtc":"173404800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":193803,"personPtyId":48958538,"firstName":"Eric","lastName":"Miller","titleText":"Toyota Certified Sales Consultant","shortBioText":"Hi this is Eric Miller, I've been with Heart City Toyota since 2003. I have truly grown to love this place and what I do over the years. I have met my wife from working here and have since had 2 kids from that marriage. I've loved cars and raced cars since I was a kid. \r\n\r\nThe reason I continue to work at Heart City is because I enjoy the experience of helping people with there automotive needs and the relationships I develop from those experiences.","emailTxt":"Emiller@heart-city-toyota.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":20,"imageUrl":"https://cdn-user.dealerrater.com/images/f10b196438f2.jpg","drDealerId":6411,"dealerEmpStartDtUtc":"1049155200","industryStartDtUtc":"1049155200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":193801,"personPtyId":48958612,"firstName":"Richard","lastName":"Cripe","titleText":"Sales Consultant","shortBioText":"","emailTxt":"rcripe@heart-city-toyota.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/1947c1573e70.jpg","drDealerId":6411,"dealerEmpStartDtUtc":"1138752000","industryStartDtUtc":"1138752000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":542276,"firstName":"Donovan","lastName":"Spitler","titleText":"Sales Associate","emailTxt":"dspitler@heart-city-toyota.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":6411,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":477009,"firstName":"Teresa","lastName":"Zollinger","titleText":"Reception","emailTxt":"tzollinger@heartcityauto.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/77b4fe0a2d87.jpg","drDealerId":6411,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":542265,"firstName":"Cindy","lastName":"Rozmarynowski","titleText":"Service Advisor","emailTxt":"cindyr@heartcityauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/4736c68a7c6c.jpg","drDealerId":6411,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":477002,"firstName":"Kate","lastName":"Mark","titleText":"Reception","emailTxt":"kmark@heartcityauto.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/bd4f7b5e9d93.jpg","drDealerId":6411,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":476947,"personPtyId":36956225,"firstName":"Kent","lastName":"Lochmandy","titleText":"General Manager","shortBioText":"Hi I'm Kent -- I've been married to the love of my life for 18 years and we have a Son, 2 dogs and 2 cats. For me, if it's got a motor in it, it's a hobby of mine! The automobile industry is all I have ever known and I am fascinated with it. I'm proud of the employees we have here and we are proud to share the Heart City family with your family. Looking forward to getting to know you soon!","emailTxt":"kentl@heartcityauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/2d124de5ac7e.jpg","drDealerId":6411,"dealerEmpStartDtUtc":"1506816000","industryStartDtUtc":"883612800","certifiedEmployee":false,"deptDscrp":"Management"},{"id":193808,"firstName":"Mike","lastName":"Magnus","titleText":"Parts /Body Shop Manager","emailTxt":"mmangus@heartcityauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/527c0f03a68d.jpg","drDealerId":6411,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":476995,"firstName":"Ashley","lastName":"Foster","titleText":"Service Advisor","emailTxt":"afoster@heartcityauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/d12b98bb5b16.jpg","drDealerId":6411,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":542155,"personPtyId":48996939,"firstName":"Amy","lastName":"Roncz","titleText":"Service Manager","shortBioText":"Mother of 2 children and 4 fur babies. Huge animal lover and advocate, rescue animals are truly the best. I have always enjoyed watching sports, especially any my children have played. 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Rectangle 48
Sales 9:00 AM - 5:00 PM
Service 9:00 AM - 3:00 PM

Heart City Toyota Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

9:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since November 2015

Donna Lochmandy, Heart City Toyota Dealer Principle, wants to thank everybody for visiting Heart City here on Cars.com.

...

"Our standard of doing Business is giving everyone the best shopping and purchasing experience available". Having one of the best Customer Satisfaction ratings in the Midwest, Heart City Toyota will always treat you with respect. Thank you to all our customers for giving us the opportunity to offer you our services!

""It's Smart...To Go Straight To The Heart!" "We are closer than you think....just a Heart Beat Away!""

Service

Oil, Filter Change

$39.95 and up*

Wheel Balance

$39.95 and up*

Tire Rotation

$19.95

New Brake Pads/Shoes (Rear)

$227 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
236 lifetime reviews. Includes reviews of Heart City Toyota from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 10, 2018

    Great experience. Kendall is great to work with. He is always looking out for my best interest. Had my last Rav for 10 years. Love the Rav

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Harold Davis

    Finance

    (5.0) 45 reviews

    Kendall Berg

    Toyota Certified Sales Consultant

    (4.9) 58 reviews

    Brett Keyser

    Sales Manager

    (5.0) 8 reviews

  • 4.7 out of 5
    October 6, 2018

    I love this dealership. Always willing to help and very friendly. Would recommend them 100% I have had a Chevy the last 3 years and I have to say I???m... glad I came back to Heart City Toyota and bought a new Toyota Tacoma

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Harold Davis

    Finance

    (5.0) 45 reviews

    Donovan Spitler

    Sales Associate

    NOT RATED

  • September 24, 2017

    Before driving the distance I asked Richard for information, pictures and his honest assessment of the car I had in mind. He quickly responded to all... my requests and went above and beyond making sure I had all the details needed to decide if this car was a perfect match to my needs. I highly recommend him as a primary contact when looking for that perfect car!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 5, 2018

    Joey was a very great low pressure sales person. He had the car ready when I arrived and we quickly got through the sales process. It is a great car at... a great price!

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Harold Davis

    Finance

    (5.0) 45 reviews

    Joe Bailey

    Sales

    (5.0) 43 reviews

  • 5.0 out of 5
    October 3, 2018

    Everything from picking out the truck to the financing was a pleasant experience. I feel like I???m part of the Toyota Family now. I highly recommend... to check out Heart City Toyota!

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Harold Davis

    Finance

    (5.0) 45 reviews

    Tom Breeden

    Sales Manager

    (5.0) 9 reviews

    Donovan Spitler

    Sales Associate

    NOT RATED

  • 4.6 out of 5
    October 1, 2018

    Joey Bailey did a great job. Great experience and customer service. Found the car I wanted. Friendly sales person and knowledgeable. Thank you Joey for... everything.

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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Harold Davis

    Finance

    (5.0) 45 reviews

    Joe Bailey

    Sales

    (5.0) 43 reviews

  • 4.8 out of 5
    October 1, 2018

    Joey was very helpful from the time I stepped foot into the dealership to look at the vehicle to the time we left. Car was as advertised on the Internet... and met my needs. Joey did not try to sell me something I didn't want and worked with me on the price and pickup time. Pleasant experience.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Joe Bailey

    Sales

    (5.0) 43 reviews

  • 5.0 out of 5
    September 30, 2018

    Joey was very helpful in giving me many options for what I was looking for before I even went to the dealership. He gave me a quote and that was the bottom... line, out the door price. Nothing was hidden and added later. Process felt pretty smooth.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Joe Bailey

    Sales

    (5.0) 43 reviews

  • 5.0 out of 5
    September 28, 2018

    Nice job Kendall. Good communication and follow up. Just the right amount interaction. Dealership was clean and professional. Kendall was very friendly... and explained all the options very thoroughly. Heart City is lucky that they have him.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kendall Berg

    Toyota Certified Sales Consultant

    (4.9) 58 reviews

  • 5.0 out of 5
    September 28, 2018

    Previous experiences with the dealership and its service department were good, they had the vehicle with color and options, etc that I wanted. Had an... excellent sales person - very knowledgeable and helpful, he went above and beyond to help me buy the truck I wanted in the time I wanted - helped me throughout the process and took the time to explain features and set up my phone to connect with my truck and how to use it/set it up for my tastes/needs - stayed extra/late to get the job done in one trip

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Harold Davis

    Finance

    (5.0) 45 reviews

    Kendall Berg

    Toyota Certified Sales Consultant

    (4.9) 58 reviews

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