[{"id":357105,"firstName":"Harold","lastName":"Davis","titleText":"Finance","emailTxt":"hdavis@heartcityautos.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":7,"combinedEmpReviewCnt":56,"imageUrl":"https://cdn-user.dealerrater.com/images/fbacb005d0d4.jpg","drDealerId":6411,"dealerEmpStartDtUtc":"1470009600","industryStartDtUtc":"762480000","certifiedEmployee":true,"deptDscrp":"Finance"},{"id":477000,"personPtyId":48975287,"firstName":"Joe","lastName":"Bailey","titleText":"Sales","shortBioText":"My favorite activity in life is to travel. I have been out of the country to Central America and all over the US. At the end of the day I love coming home to Michiana. I grew up here and I\u001am a small town boy who enjoys the values of the Midwest. I wrestled at Bremen High School and went on to wrestle in college. Working with elementary students is a passion for me. The local Boys and Girls club brings me joy. Giving back to a community which has given so much to me is rewarding. I am looking forward to getting to know you better, please ask for Joey.","emailTxt":"jbailey@heart-city-toyota.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":47,"imageUrl":"https://cdn-user.dealerrater.com/images/bd149dc3fe47.jpg","drDealerId":6411,"dealerEmpStartDtUtc":"1504224000","industryStartDtUtc":"1504224000","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":193797,"personPtyId":48958639,"firstName":"Kendall","lastName":"Berg","titleText":"Toyota Certified Sales Consultant","shortBioText":"Serving the Michiana area for your Toyota needs since 1991. Aside from my wife, my 3 cats (aka: the Units), and obscure music, serving my customers is my joy. I was one of the first to purchase a Prius in the area back in 2000. Everyone should drive a hybrid, but I understand that no shoe will fit everyone's foot.","emailTxt":"Kberg@heart-city-toyota.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":66,"imageUrl":"https://cdn-user.dealerrater.com/images/8d6806ef80c9.jpg","drDealerId":6411,"dealerEmpStartDtUtc":"1120176000","industryStartDtUtc":"273456000","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":193803,"personPtyId":48958538,"firstName":"Eric","lastName":"Miller","titleText":"Toyota Certified Sales Consultant","shortBioText":"Hi this is Eric Miller, I've been with Heart City Toyota since 2003. I have truly grown to love this place and what I do over the years. I have met my wife from working here and have since had 2 kids from that marriage. I've loved cars and raced cars since I was a kid. \r\n\r\nThe reason I continue to work at Heart City is because I enjoy the experience of helping people with there automotive needs and the relationships I develop from those experiences.","emailTxt":"Emiller@heart-city-toyota.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":23,"imageUrl":"https://cdn-user.dealerrater.com/images/f10b196438f2.jpg","drDealerId":6411,"dealerEmpStartDtUtc":"1049155200","industryStartDtUtc":"1049155200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":193804,"personPtyId":48958535,"firstName":"Scott","lastName":"Raglin","titleText":"Toyota Certified Sales Consultant","emailTxt":"sraglin@heart-city-toyota.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/30b8d549caa5.jpg","drDealerId":6411,"dealerEmpStartDtUtc":"1333238400","industryStartDtUtc":"173404800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":193801,"personPtyId":48958612,"firstName":"Richard","lastName":"Cripe","titleText":"Sales Consultant","shortBioText":"","emailTxt":"rcripe@heart-city-toyota.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/1947c1573e70.jpg","drDealerId":6411,"dealerEmpStartDtUtc":"1138752000","industryStartDtUtc":"1138752000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":42125,"personPtyId":31127637,"firstName":"Tom","lastName":"Breeden","titleText":"Sales Manager","emailTxt":"tbreeden@heartcityauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/e09e58c60daf.jpg","drDealerId":6411,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":193798,"personPtyId":31128128,"firstName":"Brett","lastName":"Keyser","titleText":"Sales Manager","emailTxt":"bkeyser@heartcityauto.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/7386b9e7e3d0.jpg","drDealerId":6411,"dealerEmpStartDtUtc":"1351728000","industryStartDtUtc":"1301616000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":476947,"personPtyId":36956225,"firstName":"Kent","lastName":"Lochmandy","titleText":"General Manager","shortBioText":"Hi I'm Kent -- I've been married to the love of my life for 18 years and we have a Son, 2 dogs and 2 cats. For me, if it's got a motor in it, it's a hobby of mine! The automobile industry is all I have ever known and I am fascinated with it. I'm proud of the employees we have here and we are proud to share the Heart City family with your family. Looking forward to getting to know you soon!","emailTxt":"kentl@heartcityauto.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/2d124de5ac7e.jpg","drDealerId":6411,"dealerEmpStartDtUtc":"1506816000","industryStartDtUtc":"883612800","certifiedEmployee":false,"deptDscrp":"Management"},{"id":477009,"firstName":"Teresa","lastName":"Zollinger","titleText":"Reception","emailTxt":"tzollinger@heartcityauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/77b4fe0a2d87.jpg","drDealerId":6411,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":193808,"firstName":"Mike","lastName":"Magnus","titleText":"Parts /Body Shop Manager","emailTxt":"mmangus@heartcityauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/527c0f03a68d.jpg","drDealerId":6411,"certifiedEmployee":false,"deptDscrp":"Collision Center"},{"id":476995,"firstName":"Ashley","lastName":"Foster","titleText":"Service Advisor","emailTxt":"afoster@heartcityauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/d12b98bb5b16.jpg","drDealerId":6411,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":542265,"firstName":"Cindy","lastName":"Rozmarynowski","titleText":"Service Advisor","emailTxt":"cindyr@heartcityauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/4736c68a7c6c.jpg","drDealerId":6411,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":477002,"firstName":"Kate","lastName":"Mark","titleText":"Reception","emailTxt":"kmark@heartcityauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/bd4f7b5e9d93.jpg","drDealerId":6411,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":476997,"firstName":"Christian","lastName":"Pierson","titleText":"Technician","emailTxt":"cpierson@heartcityauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/66e829afc402.jpg","drDealerId":6411,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":476991,"firstName":"Donna","lastName":"Lochmandy","titleText":"Owner","emailTxt":"donnal@heartcitytoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/7ca309b6b4c8.jpg","drDealerId":6411,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":477004,"firstName":"Linda","lastName":"Fearnow","titleText":"Controller","emailTxt":"office@heartcityauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/ec70db25a2d8.jpg","drDealerId":6411,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":542266,"firstName":"Ricky","lastName":"Jordan","titleText":"Service Advisor","emailTxt":"rickyj@heartcityauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":6411,"certifiedEmployee":false,"deptDscrp":"Service"}]
Rectangle 48
Sales
Service Closed

Heart City Toyota Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

9:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since November 2015

Donna Lochmandy, Heart City Toyota Dealer Principle, wants to thank everybody for visiting Heart City here on Cars.com.

...

"Our standard of doing Business is giving everyone the best shopping and purchasing experience available". Having one of the best Customer Satisfaction ratings in the Midwest, Heart City Toyota will always treat you with respect. Thank you to all our customers for giving us the opportunity to offer you our services!

""It's Smart...To Go Straight To The Heart!" "We are closer than you think....just a Heart Beat Away!""

Service

Oil, Filter Change

$39.95 and up*

Wheel Balance

$39.95 and up*

Tire Rotation

$19.95

New Brake Pads/Shoes (Rear)

$227 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
259 lifetime reviews. Includes reviews of Heart City Toyota from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 3, 2018

    Walked into the dealership the salesman was not pushy he was Very kind with a great sense of humor. Told him what kind of vehicle I was looking for and... I had no problem choosing from the selections he showed us. He explained everything we needed to know about the vehicle and took the time to show us how everything worked inside. Ended purchasing a Toyota rav4 and I???m happy with the service we received from everyone at Heart City Toyota.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Harold Davis

    Finance

    (5.0) 56 reviews

    Kendall Berg

    Toyota Certified Sales Consultant

    (4.9) 66 reviews

  • 5.0 out of 5
    November 30, 2018

    We had a very great experience from start to finish with our purchase. Scott was very knowledgeable and so helpful. We will be back in the future!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Harold Davis

    Finance

    (5.0) 56 reviews

    Scott Raglin

    Toyota Certified Sales Consultant

    (5.0) 13 reviews

    Kent Lochmandy

    General Manager

    NOT RATED

  • September 24, 2017

    Before driving the distance I asked Richard for information, pictures and his honest assessment of the car I had in mind. He quickly responded to all... my requests and went above and beyond making sure I had all the details needed to decide if this car was a perfect match to my needs. I highly recommend him as a primary contact when looking for that perfect car!

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 30, 2018

    Great experience ! Richard Cripe and Harold Davis are great to work with. They had me ready to pick my Scion XB in two days. I would do business with them... again.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Harold Davis

    Finance

    (5.0) 56 reviews

    Richard Cripe

    Sales Consultant

    (5.0) 12 reviews

  • 5.0 out of 5
    November 28, 2018

    We were so relieved to have a "no pressure" experience at Heart city. We needed a new car but dreaded trying to go through it but we got the connection... with them by using Consumer Reports car buying site and it turned out wonderful!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Harold Davis

    Finance

    (5.0) 56 reviews

    Eric Miller

    Toyota Certified Sales Consultant

    (5.0) 23 reviews

  • 5.0 out of 5
    November 28, 2018

    Very smooth transaction! Easy to deal with. Eric went above and beyond our expectations to provide us the vehicle we were looking for , highly recommend!... Thanks Eric

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Harold Davis

    Finance

    (5.0) 56 reviews

    Eric Miller

    Toyota Certified Sales Consultant

    (5.0) 23 reviews

  • 5.0 out of 5
    November 15, 2018

    Kendall's friendly & non pressuring approach to car sales was much appreciated. He helped us identify the car that would meet our needs & was able to locate... the colors we preferred. Harold's efficient knowledge led us through the paperwork in a timely manner which was much appreciated. We will definitely reccomend this dealership to others.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Harold Davis

    Finance

    (5.0) 56 reviews

    Kendall Berg

    Toyota Certified Sales Consultant

    (4.9) 66 reviews

  • 5.0 out of 5
    November 13, 2018

    Scott always goes up and beyond, his compassion and sweet ways towards my mom meant a lot. I will forever be thankful for how he treated her... like family... and that is what he is to us family! Michelle Weiss

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Scott Raglin

    Toyota Certified Sales Consultant

    (5.0) 13 reviews

  • 5.0 out of 5
    November 12, 2018

    I wanted to lease a new Tacoma and Donovan help me get what I wanted at a price I could do . Heart City Toyota came through for me . Really fast and easy... to work with thanks .

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    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 8, 2018

    Joe was nice and helpful with our purchase. I would be happy to recommend him to anyone who needs a helping hand. Keep up the good work Joe!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Joe Bailey

    Sales

    (5.0) 47 reviews

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